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Manchester, GB
Premier Inn Mannheim City Centre
18 Heinrich-von-Stephan-Straße
3 Sterne · Gästebewertung 8.4/10
Über dieses Hotel
Bequeme Lage Das Premier Inn Mannheim City Centre liegt nur 600 Meter vom Hauptbahnhof Mannheim entfernt und ermöglicht es Ihnen somit, bequem die Attraktionen der Stadt wie die Universität Mannheim und das Nationaltheater Mannheim zu erkunden. Moderne Annehmlichkeiten Genießen Sie klimatisierte Zimmer mit Flachbildfernsehern und kostenlosem WLAN im gesamten Hotel. Zudem bietet das Hotel private Parkplätze und eine Bar, in der sich Gäste nach einem Tag voller Besichtigungen entspannen können. Hervorragender Service Mit einer rund um die Uhr besetzten Rezeption, die mit mehrsprachigem Personal ausgestattet ist, erwartet die Gäste ein erstklassiger Service während ihres Aufenthalts im Premier Inn Mannheim City Centre. Buchen Sie jetzt und erleben Sie Komfort und Bequemlichkeit im Herzen von Mannheim!
Ausstattung
- Self parking (surcharge)
Alle 15 Ausstattungsmerkmale
- WLAN verfügbar
- Gratis Wifi
- Parken
- Klimaanlage
- 24-Stunden-Rezeption
- Heizung
- Gepäcklagerung
- Elevator
- Breakfast available (surcharge)
- Smoke-free property
- Computer station
- Free WiFi
- 24-hour front desk
- Luggage storage
An- und Abreise
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Zimmer und Preise
Wähle bei der Suche deine Reisedaten, um verfügbare Zimmer zu sehen.
Das sagen die Gäste
- Cleanliness9.7
Multiple reviews explicitly state rooms are 'spotlessly clean' or 'clean and comfortable'; overall cleanliness is a clear strength.
- Service9.9
Consistent, strong praise for staff (named mentions: Jan, Paulo), described as welcoming, helpful and respectful; staff interactions are a major positive.
- Location9.0
Frequently noted as convenient for Manchester airport and motorway access; location considered very good.
- Room Quality9.2
Rooms described as comfortable with good beds and showers; reviewers report everything worked and rooms provided a comfortable stay.
- Amenities7.0
Amenities exist (shuttle service, on-site dining, parking) but parking pricing and some frustrations with honoring rates lower perceived amenity value.
- Value for Money7.5
Mixed impressions: several reviewers call it good value, while others cite expensive parking and pricey meal deals which reduce perceived value.
- Food and Beverage6.0
Multiple complaints about food quality and service (cold chips, missing burger toppings, meal not replaced) and comments about high prices; a minority praised the food.
- Overall Experience8.9
Generally positive overall with strong service and cleanliness, but marred for some by poor food, noisy/inebriated guests and parking issues.
Gästebewertungen
Staff were lovely and polite, rooms are clean. Unfortunately the food leaves a lot to be desired. My burger arrived without 3 of the 4 toppings and my chips were cold. Granted they replaced the chips with lovely hot ones but they did not replace the rest of the meal so my burger was cold by the time the chips arrived and I was still missing burger toppings. When I asked another member of staff about this I was given the missing toppings on a separate plate to add to my cold burger. I can't blame the wait staff they were amazing, but if a meal is not right, the whole meal should be replaced and served as a fresh, hot meal. If this review was based solely in the staff and the rooms it would have been a 5 star review. My advice stay here but eat elsewhere.
Staff were lovely and polite, rooms are clean. Unfortunately the food leaves a lot to be desired. My burger arrived without 3 of the 4 toppings and my chips were cold. Granted they replaced the chips with lovely hot ones but they did not replace the rest of the meal so my burger was cold by the time the chips arrived and I was still missing burger toppings. When I asked another member of staff about this I was given the missing toppings on a separate plate to add to my cold burger. I can't blame the wait staff they were amazing, but if a meal is not right, the whole meal should be replaced and served as a fresh, hot meal. If this review was based solely in the staff and the rooms it would have been a 5 star review. My advice stay here but eat elsewhere.
Good value for money , good location , paid £12 for taxi from Manchester airport to the hotel. Dinner was reasonable price.
Good value for money , good location , paid £12 for taxi from Manchester airport to the hotel. Dinner was reasonable price.
Great hotel with a very welcoming atmosphere. The room was clean, comfortable, and everything worked perfectly. A special thanks to Paulo — he is a dedicated team member and a proud Muslim, and his kindness and respectful attitude made my stay even better. Highly recommended!
Great hotel with a very welcoming atmosphere. The room was clean, comfortable, and everything worked perfectly. A special thanks to Paulo — he is a dedicated team member and a proud Muslim, and his kindness and respectful attitude made my stay even better. Highly recommended!
Spent a night with my wife before she headed off on a flight at Manchester airport. Hotel room was clean and comfortable and great value. The experience was marred by some drunken men being rude to my wife inside the waiting area by reception. Overall decent but let down by inebriated guests with no manners. The gentleman who drove us to the airport via the shuttle service was a true gentleman and very friendly and knowledgeable.
Spent a night with my wife before she headed off on a flight at Manchester airport. Hotel room was clean and comfortable and great value. The experience was marred by some drunken men being rude to my wife inside the waiting area by reception. Overall decent but let down by inebriated guests with no manners. The gentleman who drove us to the airport via the shuttle service was a true gentleman and very friendly and knowledgeable.
Had a brilliant stay at this hotel. Spotlessly clean, amazing staff, great food, comfortable bed and great shower. Couldn’t recommend more highly would definitely stay there again.
Had a brilliant stay at this hotel. Spotlessly clean, amazing staff, great food, comfortable bed and great shower. Couldn’t recommend more highly would definitely stay there again.
We can't tell you how good the customer service was from Jan. He was welcoming and went above and beyond to help us. We have stayed her at least 30 times and we have never experienced service like this. We also saw how good he was with the rest of the guests. What a credit to Premier Inn. Thank you so much, Jan. We are so grateful.
We can't tell you how good the customer service was from Jan. He was welcoming and went above and beyond to help us. We have stayed her at least 30 times and we have never experienced service like this. We also saw how good he was with the rest of the guests. What a credit to Premier Inn. Thank you so much, Jan. We are so grateful.
Lovely place. Staff were so friendly and helpful. I would definitely go again. Very convenient for location and access to the motorway.
Lovely place. Staff were so friendly and helpful. I would definitely go again. Very convenient for location and access to the motorway.
As stated, parking here is expensive, because they know you need it. We booked when it was £12 for 24 hours, and they put the price up after to £14. They emailed us ahead of time to say out of courtesy they’d honour the £12. When we arrived nobody knew how to do that without manager approval, so we ended up paying the £14. Yes, it’s only £2 more, but ties the principal, especially as they went to pains to email us in advance offering to honour the original price. And so it continued much in a similar vein. Staff don’t really care about what you need, only that you’ve paid up and leave on time. The food here is also ridiculously expensive, offering what looked like only a combo deal of breakfast and an evening meal for £30 each. No thanks. It was noisey, hot and a bit grim. Not a great way to start the ordeal that is Air Travel in 2025.
As stated, parking here is expensive, because they know you need it. We booked when it was £12 for 24 hours, and they put the price up after to £14. They emailed us ahead of time to say out of courtesy they’d honour the £12. When we arrived nobody knew how to do that without manager approval, so we ended up paying the £14. Yes, it’s only £2 more, but ties the principal, especially as they went to pains to email us in advance offering to honour the original price. And so it continued much in a similar vein. Staff don’t really care about what you need, only that you’ve paid up and leave on time. The food here is also ridiculously expensive, offering what looked like only a combo deal of breakfast and an evening meal for £30 each. No thanks. It was noisey, hot and a bit grim. Not a great way to start the ordeal that is Air Travel in 2025.