Platinum Peak Luxury Apartment -Victoria Falls

Sobre este hotel

El lujoso apartamento 001 - Victoria Falls en 533 Reynard Road es un refugio de comodidad y conveniencia en Victoria Falls. Vistas panorámicas al jardín : Disfruta de impresionantes paisajes directamente desde tu balcón. Espacioso y bien equipado : Con 2 habitaciones, una cocina y una sala de estar, este apartamento tiene todo lo que necesitas. Ubicación conveniente : Cerca de importantes atracciones como el Parque Nacional de Victoria Falls y El Árbol Grande. No te pierdas esta increíble oportunidad de hospedarte en el lujoso apartamento 001 - Victoria Falls. ¡Reserva ahora para vivir una experiencia inolvidable!

Servicios

• Parking
• Free Parking

Entrada y salida

Entrada

02:00 PM

Salida

10:00 AM

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Opiniones de los huéspedes

• Cleanliness8.3

  Some reviews mentioned cleanliness issues, particularly with kitchen areas.

• Service9.8

  Guests reported friendly and responsive staff throughout their stay.

• Location9.3

  Well-located, near a convenience store and restaurants, though some had issues finding it.

• Room Quality8.8

  Rooms were comfortable and spacious, though one review mentioned a lack of amenities in one room.

• Amenities8.8

  Facilities were new and clean, although some complaints about missing items like shampoo.

• Value for Money9.3

  Many guests felt they received good value for the price paid.

• Food and Beverage8.8

  Provisions like coffee and water were appreciated, though no specific dining options mentioned.

• Overall Experience9.3

  Overall positive feedback, with few complaints overshadowed by enjoyable stays.

Opiniones de huéspedes

The apartment we were in was very central with a shop just across the road And easy access to most things

The apartment we were in was very central with a shop just across the road And easy access to most things

N/a

とても設備が良く広くて清潔で快適。

とても設備が良く広くて清潔で快適。

WhatsAppでの連絡の対応がイマイチ。Booking.com経由のメッセージはなかなかとれず、WhatsAppにしてからも、即レスではない。手配されているのかどうか、常に不安が残るため、いちいち事前にリイマインドが必要だったのがめんどくさかった。空港への送迎を含め、Shuttleは一度も時間通りに来なかった。現地にはセキュリティーしかおらず、ホストと直接対面で会話できないのも、イマイチ不安。

The apartment itself was attractive and comfortable. The location was not central to other attractions, but in am area with many other lodges and an easy taxi ride to the main restaurants and attractions.

The apartment itself was attractive and comfortable. The location was not central to other attractions, but in am area with many other lodges and an easy taxi ride to the main restaurants and attractions.

The major issue with this place was discovering late at night that the sheets on the master bed were not clean. We had to scramble to find lean sheets (which weren't actually the right size) and make up the bed ourselves - not what I want to do after a long day. After letting them know, customer service did agree to a partial refund which they never ultimately honored and then lied and said was not offered to me even though I have it in writing. Also please note the very restrictive one week cancellation policy - we had tried to cancel several days before out stay due to an emergency which prevented most of our group from continuing on the trip. They were not flexible on the cancellation but were willing to move the dates so that at least we could use it. Other issues to be aware of - the air conditioning really isn't adequate to cool the rooms, and the kitchen is very minimally stocked with coffee (maybe 1 per person). Based on lack of housekeeping and very poor follow up customer service, I would not stay here again and would recommend this place be avoided.

Super flexibler check in und check out, tolle Wohnung. Kontakt zu Taxifahrern wurde uns auch direkt vermittelt. Direkt gegenüber ist ein kleiner Supermarkt der aber nicht so viel hat - würden eher den größeren (ca 20 Minuten zu Fuß) empfehlen. Insgesamt war alles super!

Super flexibler check in und check out, tolle Wohnung. Kontakt zu Taxifahrern wurde uns auch direkt vermittelt. Direkt gegenüber ist ein kleiner Supermarkt der aber nicht so viel hat - würden eher den größeren (ca 20 Minuten zu Fuß) empfehlen. Insgesamt war alles super!

Gostei de tudo, a localização, o espaço bem funcional a limpeza, casa com tudonque é preciso no dia a dia, excelente

Gostei de tudo, a localização, o espaço bem funcional a limpeza, casa com tudonque é preciso no dia a dia, excelente

Property was good value for money, well equipped and conveniently located. Staff were friendly and helpful

Property was good value for money, well equipped and conveniently located. Staff were friendly and helpful

Very secure, clean facilities. Restaurant nearby making it easier for dining.

Very secure, clean facilities. Restaurant nearby making it easier for dining.

Loved everything about it