Courtyard by Marriott Shanghai Central

À propos de cet hôtel

Emplacement Pratique Le Courtyard by Marriott Shanghai Central est stratégiquement situé à quelques pas de la station de métro Hanzhong Road et à une courte distance de marche de la station de métro de la gare de Shanghai, en faisant un choix idéal pour les voyageurs cherchant un accès facile aux centres de transport. Équipements Modernes L'hôtel propose des chambres équipées de stations d'accueil pour iPod, d'un accès internet et de fenêtres insonorisées du sol au plafond pour un séjour paisible. Les clients peuvent profiter de la piscine intérieure, du centre de fitness ouvert 24h/24 et d'une variété d'options de restauration incluant le MoMo Café et le MoMo 2 Go. Attractions à Proximité Situé à une courte distance en voiture de sites populaires tels que la rue Nanjing et le temple Jing'an, les clients peuvent explorer les environs dynamiques sans effort. De plus, avec un accès rapide aux principaux aéroports et au centre de visas, l'hôtel offre une commodité pour les voyageurs d'affaires et de loisirs. Vivez le confort et la commodité au Courtyard by Marriott Shanghai Central.

Équipements

• Parking
• Parking privé
• Parking Garage
• Swimming pool

Arrivée et départ

Arrivée

03:00 PM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness8.3

  The room carpet was noted as not well vacuumed and a heavy odor of cigarette smoke was reported.

• Service9.3

  Check-in and check-out staff are friendly and helpful, however, there were complaints about breakfast staff behavior.

• Location9.3

  Praise for the central location and proximity to cafes and restaurants.

• Room Quality8.3

  Room temperatures were problematic and the cleanliness was subpar in some reports.

• Amenities8.8

  Adequate facilities were highlighted, but some improvements could be made.

• Value for Money8.8

  Standard quality for this hotel tier.

• Food and Beverage8.3

  Breakfast menu could be improved; variety lacking especially for certain dietary preferences.

• Overall Experience9.1

  Overall experience was rated positively but with several areas for improvement.

Avis des voyageurs

Great location. Nice room.

Great location. Nice room.

Bed was far too firm.

The hotel itself was lovely, with beautiful facilities and comfortable rooms. The housekeeping staff were absolutely wonderful, always kind, professional and attentive. The swimming pool was excellent, especially for families, with plenty of accessories and toys available for children. The breakfast was also very good, with a wide selection of food. We also appreciated the Disney Store vending machine in the lobby, which was a lovely surprise for our son. Overall, the facilities and housekeeping team truly deserve recognition.

The hotel itself was lovely, with beautiful facilities and comfortable rooms. The housekeeping staff were absolutely wonderful, always kind, professional and attentive. The swimming pool was excellent, especially for families, with plenty of accessories and toys available for children. The breakfast was also very good, with a wide selection of food. We also appreciated the Disney Store vending machine in the lobby, which was a lovely surprise for our son. Overall, the facilities and housekeeping team truly deserve recognition.

Unfortunately, our experience with the reception was extremely disappointing. Upon arrival, we were unexpectedly required to pay a substantial security deposit of almost €400, despite this never being mentioned anywhere on Booking.com or in our reservation confirmation. I contacted Booking.com, who confirmed that no deposit was specified in our booking conditions. I have since filed a formal complaint. Furthermore, our room was not ready when we arrived. After an exhausting international journey, I explained that I was pregnant and travelling with a young child. Despite this, we were simply told to wait in the lobby, without being offered access to the hotel’s lounge or any more comfortable alternative. The receptionist was also particularly unpleasant and showed very little empathy. The worst part came at check-out. We requested the immediate return of our security deposit, particularly as it had never been disclosed before booking. The reception refused to offer an immediate solution and informed us that the refund could take approximately one week to reach our account. We even suggested receiving the money via Alipay, but this was refused. It is unacceptable to impose an undisclosed deposit of almost €400 and then expect guests to wait another week to recover their own money. The hotel itself is very good, but the lack of transparency, poor communication and disappointing attitude of the reception staff seriously affected our experience. This is absolutely not the level of service we expected from a Marriott hotel.

bed

bed

no

Super nice location, big family room

Super nice location, big family room

Very nice staff and beautifully clean hotel.

Very nice staff and beautifully clean hotel.

Bed was hard and sagging.