Premier Inn Manchester Old Trafford

À propos de cet hôtel

Experience the vibrant charm of Manchester at Premier Inn Old Trafford, where comfort meets convenience. Prime Location Situated just a stone's throw from iconic attractions such as Old Trafford and MediaCityUK, our hotel offers easy access to the city's rich cultural and sporting heritage. Comfortable Accommodations Relax in our well-appointed rooms, designed for tranquility and relaxation. Enjoy a restful night's sleep on our premium beds, ensuring you wake up refreshed for your adventures. Delicious Breakfast Options Start your day right with our hearty breakfast available for a fee, featuring a selection of delicious options to fuel you for exploring the best of Manchester. Don’t miss out on a memorable stay – book your stay at Premier Inn Old Trafford today!

Points forts

Équipements

• Petit-déjeuner disponible (en supplément)
• Breakfast available (surcharge)

Arrivée et départ

Arrivée

03:00 PM – 12:00 AM

Départ

12:00 PM

Règlement intérieur

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness6.8

  Mixed reports: some guests praised very clean rooms, while others reported strongly soiled carpets and rooms not being cleaned.

• Service8.8

  Generally friendly and helpful staff mentioned several times, though a few reports noted slow or unhelpful responses (e.g., check-in issues, unresolved AC reports).

• Location9.5

  Frequently praised as close to the centre and convenient for short stays; multiple guests highlighted the good location.

• Room Quality8.6

  Rooms described as large, comfortable and quiet with good beds; some isolated issues (broken door lock, limited luggage space, no minibar) were reported.

• Amenities6.9

  Problems noted with air conditioning, missing complimentary water/minibar and expensive/limited parking; otherwise standard hotel amenities.

• Value for Money7.5

  Good price for overnight stays and breakfast for many guests, but extra parking fees detract from perceived value.

• Food and Beverage9.1

  Breakfast was repeatedly described as good to excellent (phenomenal, sufficient); overall positive F&B feedback.

• Overall Experience9.2

  Many guests recommend the hotel for short stays and note comfortable, clean-feeling stays overall despite some service/amenity issues.

Avis des voyageurs

i stayed here for one night, the stay was nice however when i got home i had realised i had left something quite valuable in the room, when i phoned the hotel the lady on the phone said she hadn’t heard anything from the cleaners about it however she also said ‘whether they find it or not we will give you a call back tomorrow to let you know’ the following day i didn’t hear anything back so i phoned later in the evening and someone else answered and was very dismissive and said they hadn’t heard anything and there was nothing they could do. this is VERY disappointing, i understand if it hadnt been found, that’s no fault of the reception staff however i am disappointed with how i never got a phone call back and i was shut down by the staff member when i asked if it had been found.

i stayed here for one night, the stay was nice however when i got home i had realised i had left something quite valuable in the room, when i phoned the hotel the lady on the phone said she hadn’t heard anything from the cleaners about it however she also said ‘whether they find it or not we will give you a call back tomorrow to let you know’ the following day i didn’t hear anything back so i phoned later in the evening and someone else answered and was very dismissive and said they hadn’t heard anything and there was nothing they could do. this is VERY disappointing, i understand if it hadnt been found, that’s no fault of the reception staff however i am disappointed with how i never got a phone call back and i was shut down by the staff member when i asked if it had been found.

Excellent premier inn. Location was good. Easy access to public transport. Staff were very helpful, friendly and efficient. Excellent breakfast. Clean in all areas.

Excellent premier inn. Location was good. Easy access to public transport. Staff were very helpful, friendly and efficient. Excellent breakfast. Clean in all areas.

I stayed at the Premier Inn Manchester Old Trafford on 14th November (Room 302, Premier Plus) and it was an absolute disgrace from start to finish. The so-called Premier Plus room was a joke – filthy, with disgusting wax/glue stuck to the bedside table. Definitely not worth the £118 I paid. But the staff behaviour was even worse. I’ve never experienced such rude, ignorant, dismissive service anywhere. At check-in, two staff members (Loric and Olivia) ignored me completely, carried on chatting about their shift, then walked off without a word. When they finally passed by again, still no acknowledgement. Shocking attitude for people supposedly working in hospitality. The older lady on night shift was just as bad – moody, rude, and openly ignoring guests. During check-out she refused to serve me, skipped over me and served others who arrived after me. There is clearly an underlying issue with how certain customers are treated in this hotel. For a regular Premier Inn customer, this was a wake-up call. The staff here seriously need retraining, the hotel needs mystery shoppers, and Premier Plus rooms should not be mis-sold when they are nowhere near standard. Overall: disgusting staff attitude, dirty room, no professionalism whatsoever. Old Trafford Premier Inn is a complete embarrassment to the brand. Avoid if you value basic respect and cleanliness.

I stayed at the Premier Inn Manchester Old Trafford on 14th November (Room 302, Premier Plus) and it was an absolute disgrace from start to finish. The so-called Premier Plus room was a joke – filthy, with disgusting wax/glue stuck to the bedside table. Definitely not worth the £118 I paid. But the staff behaviour was even worse. I’ve never experienced such rude, ignorant, dismissive service anywhere. At check-in, two staff members (Loric and Olivia) ignored me completely, carried on chatting about their shift, then walked off without a word. When they finally passed by again, still no acknowledgement. Shocking attitude for people supposedly working in hospitality. The older lady on night shift was just as bad – moody, rude, and openly ignoring guests. During check-out she refused to serve me, skipped over me and served others who arrived after me. There is clearly an underlying issue with how certain customers are treated in this hotel. For a regular Premier Inn customer, this was a wake-up call. The staff here seriously need retraining, the hotel needs mystery shoppers, and Premier Plus rooms should not be mis-sold when they are nowhere near standard. Overall: disgusting staff attitude, dirty room, no professionalism whatsoever. Old Trafford Premier Inn is a complete embarrassment to the brand. Avoid if you value basic respect and cleanliness.

Perfect location for a night at Old Trafford. The staff can't do enough for you. The room was clean and fresh. The evening meal was great, I took the meal deal which was very reasonable, I have to say as someone who stays in hotel regularly for work the breakfast was well worth it, fresh, no dried up bacon etc. Fully recommend the dining.

Perfect location for a night at Old Trafford. The staff can't do enough for you. The room was clean and fresh. The evening meal was great, I took the meal deal which was very reasonable, I have to say as someone who stays in hotel regularly for work the breakfast was well worth it, fresh, no dried up bacon etc. Fully recommend the dining.

I stayed in a Premier Plus room at the Premier Inn Old Trafford and had a pleasant experience overall. The check-in process was smooth, and although I did not use the self-service kiosk, the staff at the desk were efficient and courteous. Throughout my stay, the staff were consistently helpful and largely polite, which set a good tone. The Premier Plus room was comfortable, the bed was good, the heating worked well, the ultimate WiFi was fit for purpose and very fast, and there was a steady supply of hot water. The bathroom was particularly clean, which I appreciated. I also enjoyed the meals in the restaurant, as the food was well prepared and tasted good. The only area that needs attention is the carpet in the room and corridor, especially in the room. It appears badly worn and heavily black-stained in several places. Updating or replacing it would make a noticeable improvement to the overall feel of the hotel. Apart from that, I was satisfied with my stay and the service provided. I would consider staying here again once this aspect has been addressed.

I stayed in a Premier Plus room at the Premier Inn Old Trafford and had a pleasant experience overall. The check-in process was smooth, and although I did not use the self-service kiosk, the staff at the desk were efficient and courteous. Throughout my stay, the staff were consistently helpful and largely polite, which set a good tone. The Premier Plus room was comfortable, the bed was good, the heating worked well, the ultimate WiFi was fit for purpose and very fast, and there was a steady supply of hot water. The bathroom was particularly clean, which I appreciated. I also enjoyed the meals in the restaurant, as the food was well prepared and tasted good. The only area that needs attention is the carpet in the room and corridor, especially in the room. It appears badly worn and heavily black-stained in several places. Updating or replacing it would make a noticeable improvement to the overall feel of the hotel. Apart from that, I was satisfied with my stay and the service provided. I would consider staying here again once this aspect has been addressed.

Another great stay at my favourite Premier Inn. The location is great, with the picturesque wharf side a minute away. The tram is also very close, which gets you into town in a few minutes. The staff are the biggest strength of this place. Friendly and helpful without being overbearing. Although I'm an Arsenal fan, I'm even getting used to staying next to Old Trafford stadium. For a mid-range luxury mini-break, I think it's hard to beat.

Another great stay at my favourite Premier Inn. The location is great, with the picturesque wharf side a minute away. The tram is also very close, which gets you into town in a few minutes. The staff are the biggest strength of this place. Friendly and helpful without being overbearing. Although I'm an Arsenal fan, I'm even getting used to staying next to Old Trafford stadium. For a mid-range luxury mini-break, I think it's hard to beat.

Excellent stay. I stay at many PI hotels for work, this hotel was the best i have experienced. Staff offered an excellent level of service. Hotel was clean and well run. Location was great and good value for money. I would recommend.

Excellent stay. I stay at many PI hotels for work, this hotel was the best i have experienced. Staff offered an excellent level of service. Hotel was clean and well run. Location was great and good value for money. I would recommend.

We stayed here before heading to the Katy Perry concert! Quick check in to get our room key! Clean hotel and room! Very friendly and helpful staff! Anything we needed they got/helped us with! Would definitely be back!

We stayed here before heading to the Katy Perry concert! Quick check in to get our room key! Clean hotel and room! Very friendly and helpful staff! Anything we needed they got/helped us with! Would definitely be back!