Nianna Coral Bay Luxurious Townhouse- 3

À propos de cet hôtel

Paradis en Bord de Mer Découvrez la détente sur notre plage privée ou détendez-vous près de la piscine extérieure. Profitez de l'accès Wi-Fi gratuit, des services de conciergerie et des bars de plage. Des Commodités Pratiques Bénéficiez du service de nettoyage à sec, de la réception ouverte 24h/24 et de la navette aéroport. Sentez-vous comme chez vous dans l'appartement climatisé avec une cuisine et des options de divertissement. Emplacement Privilégié Situé à proximité des plages de la Jamaïque et des terrains de golf, notre aparthotel offre un accès facile aux attractions populaires. Réservez dès maintenant pour une escapade en bord de mer inoubliable!

Équipements

• Free self parking
• Pool sun loungers

Arrivée et départ

Arrivée

03:00 PM – anytime

Départ

11:00 AM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Règlement intérieur

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness6.9

  Issues with cleanliness mentioned due to cats trying to take food.

• Service8.9

  Poor service encountered, especially from the owners, but some understanding from the security.

• Location8.9

  Location was suitable, but had issues with waiting and no staff presence.

• Room Quality9.8

  Not mentioned in the review.

• Amenities9.9

  Not mentioned in the review.

• Value for Money9.8

  Not mentioned in the review.

• Food and Beverage9.9

  Not mentioned in the review.

• Overall Experience7.9

  Very negative experience due to rude owners and inability to check in.

Avis des voyageurs

Overall stay was good, staff was pleasant. The place can use a little refreshing, nothing a little painting won't fix. Good location beautiful view from the pool and patios to see the sea.shops and restaurants close by.

Overall stay was good, staff was pleasant. The place can use a little refreshing, nothing a little painting won't fix. Good location beautiful view from the pool and patios to see the sea.shops and restaurants close by.

They are beyond unprofessional. I double checked 2x to make sure that the place and decorations I ordered would be ready for our arrival and they agreed that we were set. When we arrived, we had to sit outside of the house for over an hour. There was no security or staff at the location while we were waiting. No one was replying to my messages. They also have these cats at the location that kept trying to take our food. It was already way too hot for that. When I finally spoke to the female owner she was so rude telling me about how she is 75 and retired so it’s not her problem. Despite us not being able to check in until 5, the male owner refused to contact us as he was “out of the country” and instructed his employees to “kick us out if we didn’t pay a cleaning fee” according to them. So we requested a refund (did not even enter the property at this point) and all we got was attitude and them treating us like we were at fault for something. So then I said we won’t be paying a cleaning fee until the male owner will speak to us. Despite them agreeing to that, they sent the security (which was no where to be found earlier) to come demand that we pay this fee. We explained the situation to the security and he completely understood our frustration and left without collecting the fee. So much transpired since then but in summary, I've been getting verbally attacked by this owner since this day. Im already back home...

They are beyond unprofessional. I double checked 2x to make sure that the place and decorations I ordered would be ready for our arrival and they agreed that we were set. When we arrived, we had to sit outside of the house for over an hour. There was no security or staff at the location while we were waiting. No one was replying to my messages. They also have these cats at the location that kept trying to take our food. It was already way too hot for that. When I finally spoke to the female owner she was so rude telling me about how she is 75 and retired so it’s not her problem. Despite us not being able to check in until 5, the male owner refused to contact us as he was “out of the country” and instructed his employees to “kick us out if we didn’t pay a cleaning fee” according to them. So we requested a refund (did not even enter the property at this point) and all we got was attitude and them treating us like we were at fault for something. So then I said we won’t be paying a cleaning fee until the male owner will speak to us. Despite them agreeing to that, they sent the security (which was no where to be found earlier) to come demand that we pay this fee. We explained the situation to the security and he completely understood our frustration and left without collecting the fee. So much transpired since then but in summary, I've been getting verbally attacked by this owner since this day. Im already back home...

Felt like home away from home.

Felt like home away from home.

Property was gated. Staff was very professional & friendly

Property was gated. Staff was very professional & friendly

The management was horrible, did not conduct in a professional manner, also even though the location was ideal, very disappointed on the service received and the fact that after spending so much money, I was not even allowed a guest which I had to pay an additional overpriced fee.

The management was horrible, did not conduct in a professional manner, also even though the location was ideal, very disappointed on the service received and the fact that after spending so much money, I was not even allowed a guest which I had to pay an additional overpriced fee.

Neena was extremely communicative and quick to respond to any questions I had, which made the experience seamless. The property was spotless and conveniently located, making it easy to explore Montego Bay. The rooms were spacious and well-equipped with all the amenities needed for a comfortable stay. Highly recommend!

Neena was extremely communicative and quick to respond to any questions I had, which made the experience seamless. The property was spotless and conveniently located, making it easy to explore Montego Bay. The rooms were spacious and well-equipped with all the amenities needed for a comfortable stay. Highly recommend!

Nianna Coral Bay Townhouse was a beautiful place to stay! My family felt safe and secure in the quiet setting, it very much felt like home. Thank you for the great customer service!

Nianna Coral Bay Townhouse was a beautiful place to stay! My family felt safe and secure in the quiet setting, it very much felt like home. Thank you for the great customer service!

I absolutely loved everything about Nianna Cove Bay. The staff is friendly and the communication was there! Whatever I asked for I received! Ms. Lorraine made me feel extra special on my birthday. Words can’t express how grateful I am for the experience. I felt safe and comfortable. It felt like I was home!

I absolutely loved everything about Nianna Cove Bay. The staff is friendly and the communication was there! Whatever I asked for I received! Ms. Lorraine made me feel extra special on my birthday. Words can’t express how grateful I am for the experience. I felt safe and comfortable. It felt like I was home!