Elegant Room Design
Enjoy modern furnishings, flat-screen TVs, and fully-stocked minibars in beautifully designed rooms that combine comfort with style.
Hanoi, VN
Pan Pacific Hanoi
1 Thanh Nien Road
5 stars · Guest score 8.8/10
About this hotel
Luxurious Accommodation with Stunning Views World-Class Amenities Pan Pacific Hanoi offers a full spa, indoor heated swimming pool, and complimentary WiFi. The rooms are elegantly designed with modern furnishings, flat-screen TVs, and fully-stocked minibars. Guests can enjoy authentic dim sum at Ming Restaurant, a buffet at Pacifica, or relax at the Summit Lounge with a panoramic city view. Ideal Location for Exploring Conveniently located near the city centre, guests can easily visit popular attractions like Hoan Kiem Lake and Dong Xuan market. Whether you're here for business or leisure, Pan Pacific Hanoi is the perfect choice for your stay. Ready to experience luxury and convenience at Pan Pacific Hanoi? Book your stay now!
Amenities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
Highlights
Gourmet Dining Options
Savor authentic dim sum at Ming Restaurant or indulge in a buffet at Pacifica, offering a variety of delicious local and international cuisines.
Relaxing Lounge Experience
Unwind at the Summit Lounge while taking in panoramic views of Hanoi, perfect for relaxation or socializing with friends.
Prime City Location
Situated near Hoan Kiem Lake and Dong Xuan market, making it easy to explore Hanoi's top attractions.
Rooms & rates
Choose dates from search to see available rooms.
Guest reviews
The staffs are very helpful and what I like most is I can check in early and check out late without having to pay extra.
Pan Pacific is right outside of old quarter in the charming Westlake area. If you want to be in the action, this is not it. If you like a quiet area, this is a good hotel. First let me just say I booked through Amex and I expected 5 stars, I’d say this hotel is 4 star at best. The service was good but the rooms are dated and the hotel in general does not have the 5 star personalization/charm that most hotels have. My first room was run down and had an odor. The electrical plugs didn’t work, it smelled musty, the carpet was gross and the ac filter was falling out of my closet. It wasn’t until I called Amex to complain that the manager offered graciously to move me before I moved myself. I have to say the top level is a major difference and my room was way nicer when I moved. If I didn’t escalate the issue, I would probably not have stayed — it was pretty bad. All in all, service was great during my stay. The spa was awesome. Gym got crowded daily but it has amazing amenities. The hotel lobby is gorgeous and I guess depending on the room, it can be a nice stay. I would not book a basic room though until they remodel.
Breakfast was delicious. There were many varieties and I enjoyed it. There is a gym and a pool. The jacuzzi and sauna are unisex, so you need swimwear to enter. It would have been better if they were separate for men and women. The bed was soft and comfortable to sleep in. It was the best to relax at the hotel.