Galeria Plaza Reforma

Sobre este hotel

Alojamentos Luxuosos O Galeria Plaza Reforma oferece 434 quartos distintos no coração do distrito financeiro e comercial da Cidade do México. Cada quarto oferece conforto e elegância modernos, garantindo uma estadia relaxante tanto para viajantes a negócios quanto para turistas. Localização Priviligiada Localizado a apenas um quarteirão do Paseo de la Reforma, os hóspedes têm fácil acesso aos prédios de escritórios da cidade, restaurantes exclusivos e lojas de boutique. A localização central do hotel na Zona Rosa torna-o uma escolha conveniente para quem deseja explorar os arredores vibrantes. Serviço Excecional Reconhecido pelo seu serviço premiado, o Galeria Plaza Reforma estabelece o padrão de hospitalidade na Cidade do México. Os hóspedes podem esperar assistência de alto nível e atenção aos detalhes, tornando a sua estadia verdadeiramente memorável. Reserve agora para experimentar a mistura perfeita de luxo e conveniência no Galeria Plaza Reforma.

Comodidades

• Parking
• Swimming pool

Check-in e check-out

Check-in

03:00 PM

Check-out

12:00 PM

O que há por perto

• Ángel de la Independencia (El Ángel)0.5 km
• Museo Nacional de Antropología2.2 km
• Zócalo (Plaza de la Constitución)3.6 km
• Palacio de Bellas Artes1.3 km
• Bosque de Chapultepec (Chapultepec Park)1.4 km
• Torre Latinoamericana1.4 km
• Castillo de Chapultepec (Chapultepec Castle)2.0 km
• Aeropuerto Internacional Benito Juárez (MEX)8.5 km
• Metro Insurgentes (Line 1)0.6 km

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness8.9

  Generally clean and well-maintained, but minor complaints about noise affecting peacefulness.

• Service9.4

  Staff is friendly and attentive, contributing positively to the experience.

• Location9.4

  Ideal location for sightseeing with easy access to major attractions.

• Room Quality8.4

  Rooms could use minor improvements, with some concerns about noise from neighboring guests.

• Amenities7.9

  Amenities like the pool are not always well-maintained, with some guests finding them unsatisfactory.

• Value for Money8.9

  Prices are somewhat elevated compared to similar options in the area, but service quality offsets this.

• Food and Beverage8.4

  Good breakfast selection but food prices are considered high by some guests.

• Overall Experience8.9

  Overall positive stay marked by excellent service, location, and comfort.

Avaliações de hóspedes

la comodidad de las camas y la limpieza

la comodidad de las camas y la limpieza

el desayuno podría mejorar

El personal muy agradable muy buena ubicacion todo muy bn la verdad .

El personal muy agradable muy buena ubicacion todo muy bn la verdad .

Nada me gusto todo muy buena esperiencia .

La recámara

La recámara

Esperamos mucho en chek inn

location is very good, city center

location is very good, city center

When we were checking in, the staff at the reception was not very professional. He ignored our original reservation, and decided our friends to be a walking guest and double charged..And eventually, they refused to give us refund, so we actually paid Twice.

La.comodidad

La.comodidad

Cobran el estacionamiento

Location close to the angel statue and great cafes/restaurants. Good mattress. Nice staff.

Location close to the angel statue and great cafes/restaurants. Good mattress. Nice staff.

The shower had minimal water pressure and the bath spout was loose. Pillows too soft. Also a nearby nightclub started at 11pm and ended around 5am causing no sleep on a Thursday night.

The staff at reception was welcoming and breakfast was nice.

The staff at reception was welcoming and breakfast was nice.

I became ill with Giardia, a microscopic parasite that infects the intestines and causes an illness known as giardiasis. It can cause diarrhoea, stomach cramps, bloating and fatigue, and symptoms can last for several weeks. I have now been ill for two weeks, and I just had the confirmation from my doctors that I contracted it from the hotel's swimming pool by putting my head under the water. What makes this experience even worse is that the hotel has refused to properly investigate my concerns or offer any compensation for the suffering I have experienced. I feel completely let down by the way this situation has been handled. The hygiene issues did not stop at the swimming pool. The bathroom was in a terrible state, with significant mould covering the ceiling and parts of it appearing as though they were about to collapse. This was both unpleasant and concerning. In my opinion, this hotel falls far short of the standards I would expect from a four-star establishment. The overall cleanliness and hygiene were extremely disappointing, and the hotel's response to my concerns has only made the experience worse. I strongly advise other guests to think carefully before booking this hotel and to avoid using the swimming pool until these concerns have been properly investigated. No guest should have to spend two weeks suffering from an illness while feeling that their concerns are being ignored.