Velvet residence

Sobre este hotel

Localização Central e Acessibilidade A residência Varvel está estrategicamente localizada em Cusco, a apenas 700 metros da estação de trem de Wanchaq, oferecendo facilidade de acesso a centros de transporte e atrações populares como a Igreja de Santo Domingo e a estação de ônibus central. Conforto e Comodidade Os hóspedes podem desfrutar da conveniência de um balcão de turismo, quartos para não fumantes e uma recepção 24 horas neste hotel 3 estrelas. A propriedade também possui um terraço e WiFi gratuito em todas as áreas, garantindo uma estadia confortável e conectada para todos os visitantes. Vistas Panorâmicas e Relaxamento Algumas unidades na residência Varvel apresentam varandas com vistas deslumbrantes da cidade, proporcionando o local perfeito para relaxar e apreciar a beleza de Cusco. Com um bar e serviço de quarto, este hotel oferece a combinação ideal de relaxamento e conveniência durante sua estadia na cidade. Reserve sua estadia na residência Varvel para uma experiência memorável e sem complicações em Cusco!

Destaques

Comodidades

• Parking

Check-in e check-out

Check-in

12:00 PM – 12:00 AM

Check-out

10:00 AM

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness7.6

  Several mentions of cleanliness issues such as unwashed towels and bad odors.

• Service8.6

  Mixed feedback with some positive comments about staff assistance, but also some negative experiences.

• Location7.7

  Mentioned location being distant from the historical center, considered a drawback.

• Room Quality8.1

  Positive remarks about the spacious penthouse but noted some discomforts.

• Amenities8.6

  Generally good amenities with positive comments on available Netflix and tea.

• Value for Money8.1

  Value was generally seen as acceptable given the price, despite some complaints.

• Food and Beverage7.1

  Breakfast received mixed reviews; some found it lacking variety.

• Overall Experience8.1

  Overall good experience with some notable issues.

Avaliações de hóspedes

Very clean

Very clean

Nothing

Cheap

Cheap

Unfortunately, our experience with Velvet Residence Cusco Hotel was disappointing, especially because of what happened after our stay. We accidentally left our AirPods in the room when we checked out. We contacted the hotel on the very same day and informed them about the missing AirPods. We were told that they had not been found. However, the AirPods are connected to my Apple account and I can track them through Find My. They have continued to appear at a location after we left the hotel, and I can also see that they are being actively used. For us, this is extremely concerning. We contacted the hotel immediately and expected them to take the situation seriously and investigate what happened. Unfortunately, the response we received was simply that the AirPods had not been found. We understand that belongings can sometimes be accidentally left behind, but when a device can still be tracked and is clearly being used after the guest has reported it missing, we believe the hotel should make every reasonable effort to investigate. This experience has seriously affected our trust in the hotel, and we would advise guests to be particularly careful with their personal belongings.

It was clean, the rooms were spacious and the beds comfortable. Eggs were made to order at breakfast

It was clean, the rooms were spacious and the beds comfortable. Eggs were made to order at breakfast

It was quite noisy as the hallways were open and echoing. Also not enough towels in the room just one bath towel.

Un hotel básico. Para lo que cuesta.

Un hotel básico. Para lo que cuesta.

Desorden en todo

We stayed there one night as it was close to the train station to Aguas Calientes where we had an early morning train from. Shower was hot with good pressure. The room was very quiet and they prepared us take away breakfast at 4:30 am. Location is noce too, quite area, we walked a few minutes to where restaurants are.

We stayed there one night as it was close to the train station to Aguas Calientes where we had an early morning train from. Shower was hot with good pressure. The room was very quiet and they prepared us take away breakfast at 4:30 am. Location is noce too, quite area, we walked a few minutes to where restaurants are.

All good :)