Nearby Attractions & Vibe
Zürich Zoo is a short walk away, with key sights like Kunsthaus Zürich, Lake Zürich waterfront, and Bahnhofstrasse all within a short drive.
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Zurich, CH
FIVE Zurich - Luxury City Resort
Döltschiweg 234
5 estrelas · Nota dos hóspedes 8.6/10
Sobre este hotel
Luxury City Resort with Unmatched Amenities Exquisite Dining Options : Indulge in a culinary journey with multiple restaurant choices, a bar, and a nightclub all under one roof. Relaxation and Wellness : Enjoy a hot tub, sauna, indoor pool, and hammam for the ultimate relaxation experience. Convenience at Your Fingertips : With free bikes, fitness center, and various room options including kitchen amenities, your comfort is our priority. Experience luxury like never before at FIVE Zurich - Luxury City Resort. Book now to elevate your stay and create unforgettable memories.
Destaques
Service & Comfort
Guests praise the staff for helpful, kind service and comfortable surroundings that elevate the stay.
Distinctive Amenities & Dining
Exquisite dining options, a bar, and wellness spaces including a hot tub, sauna, indoor pool, and hammam await at FIVE Zurich.
Comodidades
- Parking
- Swimming pool
Todas as 124 comodidades
- Instalações de ginástica
- WiFi disponível
- WiFi gratuito
- Estacionamento
- Quartos para não fumadores
- Ar condicionado
- Centro de fitness
- Piscina
- Receção 24 horas
- Restaurante
- Serviço de quarto
- Centro de negócios
- Aquecimento
- Terraço
- Quartos familiares
- Jardim
- Animais permitidos
- Caminhadas
- Elevador
- Lavanderia
- Guarda de bagagem
- Check-in/check-out expresso
- Ciclismo
- Transporte do aeroporto
- Cofre de segurança
- Bar - Bar
- Balcão de turismo
- Quartos à prova de som
- Serviço de engomadoria
- Instalações para reuniões/eventos
- Sauna
- Lavanderia a seco
- Pequeno-almoço no quarto
- Serviços de massagens
- Spa/centro de bem-estar
- Câmbio de moeda
- Sinuca
- Estacionamento com manobrista
- Hammam
- Para não fumantes
- Estacionamento privado
- Piscina ao ar livre
- Terraço ao sol
- Check-in/check-out privado
- Limpeza diária.
- Área designada para fumantes
- Estacionamento acessível
- Transporte do aeroporto (custo adicional)
- Estacionamento coberto
- Serviço de Concierge
- Menus especiais para dietas - sob solicitação
- Entregas de mercearia
- Quarto sem alergias
- Piscina ao ar livre - sazonal
- Bar de lanches
- Piscina com vista
- Piscina aquecida
- Estação de carregamento para veículos elétricos
- Piscina coberta
- Portões de segurança para crianças
- Bar da piscina
- Discoteca/DJ
- Serviço de transporte (gratuito)
- Equipe de entretenimento
- Mobiliário exterior
- Espreguiçadeiras ou cadeiras de praia
- Vinho/champanhe
- Guarda-sóis de sol
- Deixar no aeroporto
- Café no local
- Frutas
- Lareira ao ar livre
- Parte rasa
- Serviços de Spa/bem-estar
- Sala de vapor
- Serviços de Beleza
- Vestiários de fitness/spa
- Manicure
- Pedicure
- Cobertura da piscina
- Serviço de translado
- A equipe segue os protocolos de segurança locais
- Roupa lavada de acordo com as diretrizes locais.
- Quartos de hóspedes desinfetados entre estadias
- Padrões de limpeza eficazes contra o Coronavírus
- Regras de distanciamento físico seguidas
- Álcool em gel no quarto de hóspedes e áreas-chave.
- Pagamento sem dinheiro disponível.
- Extintores de incêndio
- Kit de primeiros socorros disponível
- Utensílios de mesa e talheres higienizados.
- Fatura fornecida
- Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
- Detetores de fumaça
- Itens de papelaria compartilhados, como menus e canetas, são removidos.
- Propriedade limpa por empresas de limpeza profissional
- Distanciamento físico nas áreas de refeições
- Acesso à chave
- Comida entregue no quarto do hóspede.
- CCTV fora da propriedade
- CCTV nas áreas comuns
- Processo em vigor para verificar a saúde dos hóspedes
- Acesso a profissionais de saúde
- Máscaras faciais disponíveis para hóspedes
- Segurança 24 horas
- Comida entregue - coberta com segurança
- Alarme de segurança
- Termómetros disponibilizados para os hóspedes pela propriedade
- Acesso com cartão chave
- Música ao vivo/apresentação
- Noites temáticas de jantar
- Happy hour
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
Check-in e check-out
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
O que há por perto
- Grossmünster3.9 km
- Zürich Zoo0.9 km
- Kunsthaus Zürich (Art Museum)2.8 km
- Lake Zürich (Lake Zürich waterfront / Bürkliplatz)3.2 km
- Swiss National Museum (Landesmuseum Zürich)3.6 km
- Bahnhofstrasse (shopping street)3.7 km
- Uetliberg (city viewpoint and hiking area)6.5 km
- Zürich Hauptbahnhof (Main Train Station)3.8 km
- Zürich Airport (Flughafen Zürich)9.7 km
Quartos e tarifas
Escolha datas na busca para ver os quartos disponíveis.
Percepção dos hóspedes
- Cleanliness7.3
Several complaints about the cleanliness and condition of the East Wing room.
- Service10.0
General praise for the helpfulness and kindness of staff, despite issues with handling complaints.
- Location9.9
Hotel is well-located on a hill near public transport but requires effort to reach.
- Room Quality6.3
Room quality described as below five-star standard, particularly in the East Wing.
- Amenities9.8
Well-decorated and generally agreeable ambiance, despite room issues.
- Value for Money8.3
Concerns about the cost in relation to room quality and service received.
- Food and Beverage7.3
Multiple complaints about breakfast service and offerings.
- Overall Experience9.8
Mixed experience due to the issues encountered but with some positive aspects.
Avaliações de hóspedes
To be honest it was misleading. Never stated in their booking that rooms are on the other side of the main hotel , they show you online something and it’s all the way in back with a strange underground tunnel where you walk around 5/6 mins. Staff were okay but it wasn’t our pleasant visit at all .
To be honest it was misleading. Never stated in their booking that rooms are on the other side of the main hotel , they show you online something and it’s all the way in back with a strange underground tunnel where you walk around 5/6 mins. Staff were okay but it wasn’t our pleasant visit at all .
Very very misleading , two different entrance. Main hotel is nice but they never stated in their online booking about an other side where the rooms are , very misleading. Not happy at all , asked for a morning coffee took three hours , kept calling them and then they won’t pick up the call , then they sent it In a take away cups. Very disappointing, we came all the way from London and I thought it was five star but it’s not , Double room is way too small and it has no window ! Yes no window that opens , its claustrophobic, bathroom is no way practical, when you shower the water goes everywhere . Room wasn’t anywhere five star ! Very disappointing
Die Unterkunft war viel zu teuer für diesen Komfort
Die Unterkunft war viel zu teuer für diesen Komfort
Die Personal können sehr weng Deutsch
Location is nice. Restaurant Cinque very good too. Spa is small but nice.
Location is nice. Restaurant Cinque very good too. Spa is small but nice.
In the room we found no slippers. After 3 calls to the reception and 45 minutes waiting, I had to go to the SPA on the other side of the hotel complex to pick them up myself. There was no staff at the outdoor pool, even though the pool itself was open for guests. We announced we would come with a dog, but found no dedicated item (water bowl or similar) in the room, unlike any other (even non-5 star) hotel we’ve stayed over the past years. There were long delays in replenishing the breakfast buffet and, while seated at a table for breakfast, nobody came asking if we wanted something (coffee, eggs…). Overall, for a 5 star hotel, it didn’t offer 5 star service at all.
Comfortable and Good service
Comfortable and Good service
Personal
Personal
Lage nicht zentral leider und waren im Ostflügel
Spa was lovely
Spa was lovely
Took awhile to check in