Halcyon, a hotel in Cherry Creek, Denver

Sobre este hotel

Comodidades de Luxo Desfrute da banheira de hidromassagem, centro de fitness e bar no local para uma estadia relaxante. Alguns quartos oferecem um terraço ou varanda privativa, perfeito para relaxar. Conforto e Conveniência Aproveite o WiFi gratuito, roupões de banho, e produtos de higiene pessoal gratuitos fornecidos em cada quarto. Relaxe em frente à TV de tela plana depois de um dia explorando Denver. Exploração Facilitada Aproveite o serviço de transporte gratuito e bicicletas para visitar atrações próximas como o Colorado Convention Center e o Pepsi Center. Reserve agora para uma estadia memorável no Halcyon - Um Hotel em Cherry Creek.

Comodidades

• Parking
• Swimming pool

Check-in e check-out

Check-in

04:00 PM

Check-out

12:00 PM

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness9.0

  The hotel was exquisite, clean, friendly and top notch with everything.

• Service9.0

  Fantastic service from staff members who were engaging and accommodating.

• Location9.0

  Great location in Cherry Creek with many nearby shops and restaurants.

• Room Quality9.0

  Rooms are comfortable with thoughtful touches like record players.

• Amenities9.0

  Excellent amenities including a rooftop bar, pool, and complimentary services.

• Value for Money9.0

  Good value for the quality of service and amenities offered.

• Food and Beverage9.0

  Delicious food with good variety at the hotel's restaurant.

• Overall Experience9.0

  An amazing stay that exceeded expectations with superior customer service.

Avaliações de hóspedes

Nothing

Nothing

The blood stained sheets and then them trying to keep my money after i checked ou of not being there even a full day and want to try to keep my money so i will be looking towards legal action if they cant fix it because this was handled 100% wrong and Im disgusted with this hotel and definitely will also be making it known.

Nice rooftop pool with great staff. The rooms were fine, nothing too special.

Nice rooftop pool with great staff. The rooms were fine, nothing too special.

The hotel staff / reception were not very hospitable and everyday we had to ask for the room to be cleaned.

The things that matter most to me when staying at a hotel are quality of sleep, i.e. a great mattress, quality linens and true blackout curtains, along with impeccable cleanliness and good shower pressure. Halcyon delivered on every single one. I slept incredibly well, the room was spotless, and the shower pressure was fantastic. These are the details that can make or break a hotel stay for me, and Halcyon got them all right.

The things that matter most to me when staying at a hotel are quality of sleep, i.e. a great mattress, quality linens and true blackout curtains, along with impeccable cleanliness and good shower pressure. Halcyon delivered on every single one. I slept incredibly well, the room was spotless, and the shower pressure was fantastic. These are the details that can make or break a hotel stay for me, and Halcyon got them all right.

Special props to Jacqui at the front desk. She was very helpful and made an amazing latte!

Special props to Jacqui at the front desk. She was very helpful and made an amazing latte!

I was asleep when the fire alarm went off and I genuinely weighed if I'd rather just stay in the bed at this hotel. It was that comfortable!! Also, I took a 45 minute shower in the rain like shower head here. This place rocks. Krysetof at the front desk handled everything I needed as soon as I arrived at the hotel. He's a great manager and made my staff full on 5 star.

I was asleep when the fire alarm went off and I genuinely weighed if I'd rather just stay in the bed at this hotel. It was that comfortable!! Also, I took a 45 minute shower in the rain like shower head here. This place rocks. Krysetof at the front desk handled everything I needed as soon as I arrived at the hotel. He's a great manager and made my staff full on 5 star.

I’m currently staying at the Halcyon, and unfortunately, after this experience, I will not be staying here again. At 3:30 a.m., I received a text informing me that a $500 charge was being added to our stay because we had allegedly smoked or vaped in our room at 9:43 p.m. the night before. We did not smoke or vape in the room. In fact, we were asleep at the time we were accused of doing so. What’s especially frustrating is how the hotel handled it. If a sensor indicated something was happening in our room, someone could have simply come upstairs and investigated at the time. That would have immediately established that no one was smoking or vaping. Instead, nothing was done until 3:30 in the morning, when someone decided that was an appropriate time to text a guest and accuse them of violating hotel policy and incurring a $500 charge. I then spent more than an hour in the middle of the night texting and speaking on the phone with an employee, who acknowledged that these sensors can produce false alerts and can potentially be triggered by things like shower steam. He asked that we speak again in the morning, which we did. I expected that conversation to include an apology. Instead, I heard explanations about hotel protocol, employee training, and how the process needs to be improved. I’m paying more than $1,400 for this stay. Why am I spending my vacation and my time helping a hotel figure out how to properly handle its own systems and procedures? There are countless hotels to choose from. Why would I choose to return to one where I can be falsely accused of something, threatened with a $500 charge, contacted at 3:30 in the morning about it, and then spend more than an hour of my trip trying to prove something that never happened? Based on other reviews, I’m also clearly not the first guest to raise concerns about this issue. A hotel should investigate an accusation before treating a sensor alert as fact and charging a guest hundreds of dollars. This entire situation was unnecessary, poorly handled, and incredibly frustrating. We were people who genuinely loved staying at the Halcyon. We had stayed here before, recommended the hotel to others, and chose to come back because we had such positive experiences. Somehow, in the course of one night, the hotel managed to turn loyal, enthusiastic guests into people who will not stay here again and will certainly no longer recommend it to others.

I’m currently staying at the Halcyon, and unfortunately, after this experience, I will not be staying here again. At 3:30 a.m., I received a text informing me that a $500 charge was being added to our stay because we had allegedly smoked or vaped in our room at 9:43 p.m. the night before. We did not smoke or vape in the room. In fact, we were asleep at the time we were accused of doing so. What’s especially frustrating is how the hotel handled it. If a sensor indicated something was happening in our room, someone could have simply come upstairs and investigated at the time. That would have immediately established that no one was smoking or vaping. Instead, nothing was done until 3:30 in the morning, when someone decided that was an appropriate time to text a guest and accuse them of violating hotel policy and incurring a $500 charge. I then spent more than an hour in the middle of the night texting and speaking on the phone with an employee, who acknowledged that these sensors can produce false alerts and can potentially be triggered by things like shower steam. He asked that we speak again in the morning, which we did. I expected that conversation to include an apology. Instead, I heard explanations about hotel protocol, employee training, and how the process needs to be improved. I’m paying more than $1,400 for this stay. Why am I spending my vacation and my time helping a hotel figure out how to properly handle its own systems and procedures? There are countless hotels to choose from. Why would I choose to return to one where I can be falsely accused of something, threatened with a $500 charge, contacted at 3:30 in the morning about it, and then spend more than an hour of my trip trying to prove something that never happened? Based on other reviews, I’m also clearly not the first guest to raise concerns about this issue. A hotel should investigate an accusation before treating a sensor alert as fact and charging a guest hundreds of dollars. This entire situation was unnecessary, poorly handled, and incredibly frustrating. We were people who genuinely loved staying at the Halcyon. We had stayed here before, recommended the hotel to others, and chose to come back because we had such positive experiences. Somehow, in the course of one night, the hotel managed to turn loyal, enthusiastic guests into people who will not stay here again and will certainly no longer recommend it to others.

Christoph is great staff, have stayed here like ten times and every visit is great

Christoph is great staff, have stayed here like ten times and every visit is great