Fraser Suites Shenzhen

Sobre este hotel

Oportunidades de Lazer Desfrute da piscina ao ar livre, sauna e centro de fitness para uma experiência revigorante. Refeições e Entretenimento Saboreie uma refeição no 盛餐厅 ou opte pelo serviço de quarto, depois relaxe no bar/salão ou bar à beira da piscina. Comodidades e Serviços Beneficie-se do Wi-Fi gratuito, serviços de concierge, sala de jogos, centro de negócios e recepção 24 horas. Mergulhe no coração de Shenzhen no Fraser Suites Shenzhen, a apenas alguns minutos das principais atrações. Pronto para criar memórias inesquecíveis? Reserve sua estadia agora!

Comodidades

• Billiards or pool table
• Free self parking
• Pool sun loungers

Check-in e check-out

Check-in

02:00 PM

Check-out

12:00 PM

Regras da casa

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness8.6

  Some reviews indicated a need for improved cleanliness, especially in the breakfast area.

• Service9.5

  Most reviews highlighted polite and friendly staff, though communication was noted as a slight issue.

• Location10.0

  The location is praised for being centrally located and convenient for guests.

• Room Quality9.5

  Rooms are described as spacious and well-equipped, contributing to a positive experience.

• Amenities9.3

  Amenities are mostly appreciated, although the food offerings received some criticism.

• Value for Money8.9

  Value perception affected due to pricing tactics during adverse weather conditions.

• Food and Beverage8.1

  Breakfast quality needs diversification and improvement according to several reviews.

• Overall Experience9.7

  General sentiment is positive; however, one review had a significant negative impact overall.

Avaliações de hóspedes

Great room, good location, nice breakfast, prompt services. The bathroom is big and functional. Feels good to stay in the room.

Great room, good location, nice breakfast, prompt services. The bathroom is big and functional. Feels good to stay in the room.

Nice place, centrally located in Futian. Big apartment with seating area, table, desk, ... and even a guest toilet. International breakfast.

Nice place, centrally located in Futian. Big apartment with seating area, table, desk, ... and even a guest toilet. International breakfast.

good experience in Fraser, breakfast need to be more diversified with more cleanness, good experience in Fraser, breakfast need to be more diversified with more cleanness

good experience in Fraser, breakfast need to be more diversified with more cleanness, good experience in Fraser, breakfast need to be more diversified with more cleanness

**Hotel exploits customer in crises situation - would not recommend this hotel** We stayed at Fraser Suites for just one night, but unfortunately, our experience was very disappointing. Due to the typhoon, we were unable to use any of the advertised facilities such as the fitness studio, pool, or café. While it is understandable that safety measures are necessary during severe weather, the café and other areas were already closed well before the typhoon actually hit, which felt premature. What left the worst impression was the handling of our stay extension. Since the government had issued warnings and it was unsafe to go outside, we had no choice but to remain in the hotel for one more night. Instead of showing goodwill by offering a reduced rate given the circumstances and the lack of available facilities, the hotel charged us an even higher price. There was clearly no increased demand—nobody was leaving or arriving due to the storm—so taking advantage of guests in such a difficult situation felt deeply unfair. I have never before experienced a hotel using a crisis situation to increase rates and profit from guests who quite literally had no other choice. This left a very negative impression, and I would not recommend Fraser Suites to others.

**Hotel exploits customer in crises situation - would not recommend this hotel** We stayed at Fraser Suites for just one night, but unfortunately, our experience was very disappointing. Due to the typhoon, we were unable to use any of the advertised facilities such as the fitness studio, pool, or café. While it is understandable that safety measures are necessary during severe weather, the café and other areas were already closed well before the typhoon actually hit, which felt premature. What left the worst impression was the handling of our stay extension. Since the government had issued warnings and it was unsafe to go outside, we had no choice but to remain in the hotel for one more night. Instead of showing goodwill by offering a reduced rate given the circumstances and the lack of available facilities, the hotel charged us an even higher price. There was clearly no increased demand—nobody was leaving or arriving due to the storm—so taking advantage of guests in such a difficult situation felt deeply unfair. I have never before experienced a hotel using a crisis situation to increase rates and profit from guests who quite literally had no other choice. This left a very negative impression, and I would not recommend Fraser Suites to others.

Home away from home

Home away from home

Excellent stay! The apartment is spacious and clean. The front desk staff and housekeepers are polite and friendly. Great location!

Excellent stay! The apartment is spacious and clean. The front desk staff and housekeepers are polite and friendly. Great location!

Its my 1st visit to Shenzhen after 8 years . Decided to choose Fraser Suites Shenzhen for my 4 days /3 night stay . In general i would recommend this place with some area of improvement Location While I arrive from Hong Kong ( via High Speed Rail Futain station ). Fraser is situated at the famous Huaqiang North , which its flank by 2 subway line. Within a radius of 500m ,there are shopping malls and eateries. we are always challenge by choice of what we we going to eat . Facilities The facilities is good , where the rooftop infinity pool is definitely a Instagram-able point. There is a bar/ coffee house at the first floor( kind of expensive) and a make shift breakfast location. The food is average, and also crowded( it was a weekend ) . By the way, if you are having external food delivery to the hotel and then room. it uses a robot to deliver to our room .This is pretty cool. Room: I have booked a one room executive which is large , stylish and clean. With a microwave , hot stove, and a washer and dryer. It really built for guest who is intended for a longer stay. The only comment that i have is that the night curtain seems to be slightly shrink as its not able to fully block the morning Sun. Service Comment that the front desk speak little English , which I partly agree. I need to speak slowly for them . In the end, I converse in Mandarin , which speed up the communication In summary , I would return to Fraser Suites Shenzhen for its prime location, roomy suites, impressive amenities .

Its my 1st visit to Shenzhen after 8 years . Decided to choose Fraser Suites Shenzhen for my 4 days /3 night stay . In general i would recommend this place with some area of improvement Location While I arrive from Hong Kong ( via High Speed Rail Futain station ). Fraser is situated at the famous Huaqiang North , which its flank by 2 subway line. Within a radius of 500m ,there are shopping malls and eateries. we are always challenge by choice of what we we going to eat . Facilities The facilities is good , where the rooftop infinity pool is definitely a Instagram-able point. There is a bar/ coffee house at the first floor( kind of expensive) and a make shift breakfast location. The food is average, and also crowded( it was a weekend ) . By the way, if you are having external food delivery to the hotel and then room. it uses a robot to deliver to our room .This is pretty cool. Room: I have booked a one room executive which is large , stylish and clean. With a microwave , hot stove, and a washer and dryer. It really built for guest who is intended for a longer stay. The only comment that i have is that the night curtain seems to be slightly shrink as its not able to fully block the morning Sun. Service Comment that the front desk speak little English , which I partly agree. I need to speak slowly for them . In the end, I converse in Mandarin , which speed up the communication In summary , I would return to Fraser Suites Shenzhen for its prime location, roomy suites, impressive amenities .

I absolutely recommend this place which provides excellent amenities and service for a reasonable price. It is located at a convenient location, next to a big mall and the view from the pool at night is just amazing. Thanks again, the whole team is doing a great job.

I absolutely recommend this place which provides excellent amenities and service for a reasonable price. It is located at a convenient location, next to a big mall and the view from the pool at night is just amazing. Thanks again, the whole team is doing a great job.