Mirada Purple Zahra - Serviced Apartments

Об отеле

Luxurious Accommodation Experience 4-star comfort at Mirada Purple - Zahra in Jeddah. Enjoy modern amenities like air conditioning, flat-screen TV, and free WiFi in every room. Relax in the seating area and revel in the city views offered in select rooms. Convenient Location Situated near Al Shallal Theme Park and Mall of Arabia, our hotel provides easy access to Jeddah's popular attractions. With a non-smoking policy and a 24-hour front desk, we ensure a hassle-free stay for our guests. Nearby Attractions Explore Jeddah with ease as Red Sea Mall and King Fahad Fountain are just a short drive away. Whether you're here for leisure or business, our proximity to King Abdulaziz International Airport makes travel a breeze. Ready to experience comfort and convenience in Jeddah? Book your stay at Mirada Purple - Zahra now.

Главное

Удобства

• Parking
• Free Parking

Заезд и выезд

Заезд

03:00 PM – 06:00 PM

Выезд

12:30 PM

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Впечатления гостей

• Cleanliness7.7

  Some reviews highlight cleanliness as a positive aspect, but there are concerns regarding maintenance.

• Service8.7

  Many guests praised the responsive and friendly service from the staff.

• Location9.2

  The location is frequently complimented for its accessibility and proximity to services.

• Room Quality7.2

  Feedback suggests that room quality is inconsistent, with some complaints about sound insulation.

• Amenities7.7

  Amenities received mixed reviews, with some praising the basics, but complaints about entertainment options.

• Value for Money8.2

  Value for money was considered good in relation to cleanliness and space, despite some shortcomings.

• Food and Beverage8.2

  There were no specific comments on food and beverage services, hence rated as standard for the hotel tier.

• Overall Experience8.3

  Overall, guests expressed a positive experience balanced by some negatives.

Отзывы гостей

Quietness

Quietness

The room design

كل شي راقي

كل شي راقي

لايوجد

المكان

المكان

لاشي

On a positive note, the room was spacious and clean. The housekeeping staff were also very helpful and responded quickly to any requests, bringing what I needed almost immediately.

On a positive note, the room was spacious and clean. The housekeeping staff were also very helpful and responded quickly to any requests, bringing what I needed almost immediately.

My experience at Mirada Purple Zahara in Jeddah was extremely disappointing, especially because of the terrible customer service at reception. The male receptionist who works in the afternoons, particularly on Sunday and Monday, is extremely rude, unfriendly, and unprofessional. He spends all his time on his phone, even when guests walk into the hotel. When I first arrived, he didn’t even greet me or make the slightest effort to welcome me. I arrived carrying several heavy suitcases, and nobody offered to help me, neither when I got out of the taxi nor when I entered the hotel and needed to take my luggage upstairs. Absolutely no assistance whatsoever. Nobody even showed me to my room. The level of customer service was unacceptable. What bothered me the most was the receptionist’s attitude. Every single time I asked him a question, his response was either “I don’t know, I don’t know” or simply “No.” I asked him something as basic as where I could find a supermarket nearby, and he said he didn’t know. Later, I discovered there was literally a supermarket right next to the hotel! How can someone working at a hotel reception not know something so basic? He made absolutely no effort to help or provide any useful information. His attitude made it seem like helping guests was a burden to him. On top of that, the hotel facilities were also very disappointing: * The Wi-Fi is terrible. It did not work at all during my entire stay. * The shower is awful. The water pressure is extremely low, and the hot water only lasts for a very short time, making it very uncomfortable to take a proper shower. Overall, a very unpleasant experience due to the rude and unprofessional receptionist, the complete lack of assistance, and the poor facilities. The bare minimum you expect from a hotel is to be greeted politely, receive some help with your luggage, and get basic answers to simple questions. I would not recommend this hotel.