Hilton Jaipur

Об отеле

Luxurious Accommodation Experience luxury in every corner with richly decorated rooms equipped with modern amenities and stunning views of the Aravalli hills. Each room offers a comfortable stay with a minibar, safety deposit box, and elegant attached bathrooms. Culinary Delights Indulge in a gastronomic journey at our diverse dining options. From continental delicacies at Aurum to Indian delights at Chandi, and refreshing beverages at Krystal, we cater to every palate. End your day at Nebulae, our rooftop lounge, enjoying glocal cuisine and live music. World-Class Facilities Unwind and rejuvenate with our top-notch facilities including a swimming pool, fitness center, spa, and salon. Conduct successful meetings at our boardrooms, explore the city with our tour desk, and rely on our concierge for a seamless stay. Book your luxurious stay at Hilton Jaipur and make unforgettable memories amidst royal hospitality.

Главное

Удобства

• Parking
• Free Parking
• Swimming pool

Заезд и выезд

Заезд

03:00 PM

Выезд

12:00 PM

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Впечатления гостей

• Cleanliness9.2

  Rooms were imaculately clean and well-designed.

• Service9.7

  Staff were warm, attentive, and consistently checked in on guests.

• Location9.2

  Good location with access to nearby amenities.

• Room Quality9.2

  Rooms were very spacious and beautifully designed.

• Amenities9.2

  Amenities included a nice spa, restaurants, and thorough housekeeping.

• Value for Money8.1

  Some reviews mentioned that pricing could be a bit high.

• Food and Beverage9.7

  Food was outstanding with a wide selection at the restaurants.

• Overall Experience9.4

  Overall stay was memorable and enjoyable.

Отзывы гостей

Not worth the money

Not worth the money

Just a standard hotel not worth the money

Staff

Staff

All good

Das einzige gute war das Frühstücksbuffet, da es eine sehr große Auswahl hat.

Das einzige gute war das Frühstücksbuffet, da es eine sehr große Auswahl hat.

Leider, sind die Zimmer sind nicht gepflegt, schmutzig und überall ist schimmel. Am schlimmsten, war das Zimmer 622. Der Schimmel war in der Klimaanlage und im Lüftungssystem. Sobald man vom Flur in das Zimmer gekommen ist, wurde man von einem Schimmelduft begrüßt, was leider nicht so angenehm war. Immerhin waren die Leute an der Rezeption so bemüht, dass wir unser Zimmer wechseln durften. Die Lüftungsanlage war etwas besser auch wenn es nicht komplett schimmelfrei war. Leider waren die Zimmer nicht sauber. Auf dem Boden, Bettwäsche und Ablageflächen waren Flecken und etwas Klebriges. Das Personal im Restaurant könnte besser geschult werden. Teilweise hat Besteck gefehlt, Flaschen wurden nicht gebracht, Service wusste nicht was bestellt wurde... Da hatten wir in Indien schon bessere Hotels oder Homestays, wo die Zimmer sehr sauber und schimmelfrei waren. Beim Auschecken gab es Abrechnungsprobleme, weshalb es sinnvoll ist die Rechnung doppelt zu prüfen. Das hätte ich von einem 5-Sterne Hilton Hotel nicht erwartet, da man viel Geld in die Hand nimmt. Wäre super wenn das Hotel komplett renoviert wird, damit man seinen Aufenthalt in Jaipur besser genießen kann.

The breakfast buffet was good, and the staff were generally helpful and courteous.

The breakfast buffet was good, and the staff were generally helpful and courteous.

My stay at the Hilton was worse than expected and fell short of the standards I have experienced at other hotels of the same brand. The room had a stale, stuffy smell, and the air felt heavy and unpleasant to breathe, with a smell resembling refrigerant. On top of that, there was no way to ventilate the room. The views were terrible, overlooking the road, and the location itself was in an unattractive area. However, the biggest issue was being charged twice. When I reported this, I was told that the finance team would look into it, but I checked out without receiving my money back. I later received an email stating that the refund would take 14 days, and I am still waiting to get my money back. It is unacceptable to have to chase a hotel for a refund after being charged twice. Transportation was another major disappointment. The prices were the highest I have paid in India so far, including at other Hilton properties, and the drivers seemed more interested in taking advantage of tourists than providing a proper service. They would bring guides who were primarily interested in taking me to shops, or, when I explained my itinerary, try to redirect me to tourist-trap stores where they presumably received commissions. Despite clearly refusing, one driver insisted on taking me to a so-called gem shop on three separate occasions. He also kept pushing to take me to an elephant village. When it became clear that I wasn't going to follow his suggestions, his attitude visibly changed and he seemed annoyed. This was extremely unprofessional and made the experience feel more like being pressured into tourist scams than receiving the reliable service one would expect from a Hilton. Overall, this was a very disappointing experience, particularly given the brand's reputation. Between the unpleasant room, the unresolved double charge, and the unprofessional transportation service, I wo

difficult to get hold of anyone consistently at hotel. was told different things regarding points and while i couldn't find room on hilton.com, the room was available 3rd party and thru front dsek but points were not honored as they said they would be

I would especially like to thank Mr. Pankaj, who made my stay even more enjoyable. He took the time to explain all the gym equipment and guided me through my fitness sessions with great kindness, always smiling and happy to share his passion for sports. He was also very helpful around the pool and spa area, taking care of the sun loungers and making sure everything was in order. His kindness and attentiveness truly made a difference to my stay. Thank you, Mr. Pankaj, for making my experience at the Hilton Jaipur even more memorable!

I would especially like to thank Mr. Pankaj, who made my stay even more enjoyable. He took the time to explain all the gym equipment and guided me through my fitness sessions with great kindness, always smiling and happy to share his passion for sports. He was also very helpful around the pool and spa area, taking care of the sun loungers and making sure everything was in order. His kindness and attentiveness truly made a difference to my stay. Thank you, Mr. Pankaj, for making my experience at the Hilton Jaipur even more memorable!

This was my first stay at the Hilton Jaipur, and overall, I enjoyed my experience. The facilities were good, although the service could be really improved.