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Kuala Lumpur, MY

Dorsett Kuala Lumpur

172, Jalan Imbi

5 stars · Guest score 7.8/10

About this hotel

Prime Location near Popular Attractions Dorsett Kuala Lumpur is conveniently situated within walking distance to Pavilion and KL Convention Centre, making it the perfect choice for leisure and business travelers. Comfortable Rooms with Modern Amenities Experience a comfortable stay at Dorsett with modern rooms equipped with essential amenities like air conditioning, minibar, and complimentary bath amenities, ensuring a relaxing and convenient stay. Convenient Facilities and Services Enjoy free WiFi throughout the property, relax at the shared outdoor pool, and savor delicious meals at the in-house dining options. The attentive staff, available 24/7, can assist with tour arrangements and provide exceptional service in multiple languages. Don't miss out on the perfect blend of convenience and comfort at Dorsett Kuala Lumpur - book your stay now! 🌟

Highlights

Prime Location Near Attractions

Dorsett Kuala Lumpur is within walking distance to Pavilion and KL Convention Centre, ideal for exploring the city's vibrant scene.

Exceptional Service & Comfort

Enjoy modern rooms with essential amenities and attentive 24/7 staff dedicated to making your stay relaxing and convenient.

Convenient Amenities & Dining

Relax at the outdoor pool, stay connected with free WiFi, and indulge in delicious meals at our in-house dining options.

Facilities

Parking
Swimming pool
Valet parking
Private parking
Outdoor pool
Accessible parking
Parking garage
Kids' pool

All 60 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Non-smoking throughout
Daily housekeeping
Designated smoking area
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Electric vehicle charging station
Shuttle service (free)
Fruits
Fitness/spa locker rooms
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Smoke alarms
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
24-hour security
Security alarm
Key card access

Check-in & checkout

Check-in: 03:00 PM – 12:00 AM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.8
Several mentions of cleanliness were positive, but issues with maintenance suggest there is room for improvement.
Service8.8
The staff is frequently described as polite, helpful, and accommodating.
Location8.8
Location is repeatedly praised as convenient and advantageous.
Room Quality7.3
Mixed reviews due to some rooms being dated and issues with noise insulation.
Amenities7.3
Some amenities were noted as lacking, particularly gym equipment and a missing shower curtain.
Value for Money6.8
Concerns about prices relative to quality and some guests feeling it was overpriced for the experience.
Food and Beverage7.3
Food options were limited, and service issues with the breakfast were highlighted.
Overall Experience8.3
Overall a satisfactory experience, with some guests expressing they would return despite some issues.

Guest reviews

Breakfast menu almost the same. After 3rd day we got bored.
Breakfast menu almost the same. After 3rd day we got bored.
No parking lot for guest
Ali · 6/10

no parking
no parking
parking. cleanlines pool.
Ruslan · 5/10

Hotel close to Bukit Bintang, within walking distance of the Pavilion. Spacious room, but a bit dark. Amazing breakfast, very varied buffet
Hotel close to Bukit Bintang, within walking distance of the Pavilion. Spacious room, but a bit dark. Amazing breakfast, very varied buffet
Rodrigue · 8/10

The location is great, a 4-minute walk to Pavilion Mall and Arab Street, but there should be more international diversity in the breakfast, which is predominantly Asian
The location is great, a 4-minute walk to Pavilion Mall and Arab Street, but there should be more international diversity in the breakfast, which is predominantly Asian
Lack of breakfast variety and focus on Asian cuisine, which does not suit a large number of Arab residents
Emad · 8/10

Helpful staff all over. Cleanliness is applauded.
Helpful staff all over. Cleanliness is applauded.
1. The decor is dated. I have been coming staying there since 2010, and it's time really to refresh the room decor. 2. Some of the breakfast food needs more tastes and do introduce new breakfast menu like ayam masak kicap, cekodok pisang. 3. There is a bad stinky kind of smell at the toilet area on the check-in lobby floor.
Ishakkk · 7/10

Every thing was good 👍
Every thing was good 👍
Nothing
Farkhunda · 8/10

Location, ease of check-in, and spaces
Location, ease of check-in, and spaces
Lack of amenities (coffee, laundry detergent, toothpaste)
Domenico · 8/10

Shida · 4/10