Yangon, MM

Crystal Palace Hotel

219 Shwegondaing Rd

3 stars · Guest score 9/10

About this hotel

Luxurious Accommodations Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Delectable Dining Options Enjoy a meal at Crystal Dining or snacks in the coffee shop/cafe. The hotel also offers room service during limited hours. A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Convenient Location Located in Yangon (Bahan), Crystal Palace Hotel is within a 15-minute walk of Kyauktan and Kandawgyi Nature Park. With key attractions just a stone's throw away, you're guaranteed a memorable stay. To experience true luxury within reach of Yangon's most iconic landmarks, book your stay at Crystal Palace Hotel now.

Highlights

Prime Location

Situated in Yangon’s Bahan neighborhood, the hotel is within walking distance of Kyauktan and Kandawgyi Nature Park.

Guest Comfort

Enjoy air-conditioned rooms with modern amenities, complimentary Wi-Fi, and satellite TV for a relaxing stay.

Dining & Amenities

Savor a complimentary buffet breakfast and dine at Crystal Dining or the coffee shop, with room service available during limited hours.

Facilities

  • Parking (limited spaces)
  • Free self parking
All 21 facilities
  • Elevator
  • ATM/banking
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Free reception
  • Airport transportation - pickup (surcharge)
  • Free buffet breakfast
  • Shared microwave
  • Shared refrigerator
  • Water dispenser
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Luggage storage
  • Designated smoking area
  • Concierge service

Check-in & checkout

Check-in
10:00 AM – 11:00 PM
Check-out
12:00 PM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

Sustainability Certifications

Property confirms they are implementing guest safety measures

Children and extra beds

No rollaway/extra beds available

Pets

Service animals not allowed

Check-in & Check-out

Contactless check-out is available

Covid

Property follows sanitization practices of COVID-19 Guidelines (WHO)

General

Guests are provided with free hand sanitizer

General

Staff temperature checks are conducted regularly

Guest type

Essential workers only - NO

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Staff wears personal protective equipment

General

Temperature checks are available to guests

Rooms & rates

Choose dates from search to see available rooms.

Guest reviews

Clean, convenient, comfortable, staff communicates well in English, very cute

Clean, convenient, comfortable, staff communicates well in English, very cute

Gaboon · 10/10

It's a good service and good location for this price.

It's a good service and good location for this price.

Tor · 8/10

Service - these folks were great Location - not the greatest part of town, but still safe; giant reclining Buddha a 10-15 minute walk away Room - window, but I had no 'real' view, which was OK; decent in space and nice amenities; there is an opaque window, so light does come through in the mornings Extras - breakfast OK (although I got sick one morning from it); free laundry facilities on top floor; stairs are easily accessible; doors are always opening for you!

Service - these folks were great Location - not the greatest part of town, but still safe; giant reclining Buddha a 10-15 minute walk away Room - window, but I had no 'real' view, which was OK; decent in space and nice amenities; there is an opaque window, so light does come through in the mornings Extras - breakfast OK (although I got sick one morning from it); free laundry facilities on top floor; stairs are easily accessible; doors are always opening for you!

Verified traveler · 8/10

First time in Yangon. Very helpful staff, good English skills, and breakfast was fantastic! Front desk open 24hrs as well. Rooms are dated but very comfortable and clean. I will definitely be back when we go back to Myanmar.

First time in Yangon. Very helpful staff, good English skills, and breakfast was fantastic! Front desk open 24hrs as well. Rooms are dated but very comfortable and clean. I will definitely be back when we go back to Myanmar.

Justin · 10/10

Very good hotel, helpful staff.

Very good hotel, helpful staff.

nolwenn · 8/10

Breakfast is so great 100%. Room is really small. Next day they will change it for me. Employees are so friendly to me. Service is all good. I booked for 3 days. I really stayed 2 days because my friends picked me up for another journey. Thank you to all the hotel employees. So nice to me and my daughter.

Breakfast is so great 100%. Room is really small. Next day they will change it for me. Employees are so friendly to me. Service is all good. I booked for 3 days. I really stayed 2 days because my friends picked me up for another journey. Thank you to all the hotel employees. So nice to me and my daughter.

aungkyaw · 8/10

Good service mindset

Good service mindset

Suppanatt · 10/10

I accidentally booked a room in the wrong location, so I contacted the hotel and asked them for a refund. They asked me to forward them all the booking details, which I did. I received a reply stating they had no record of my booking, so I sent them screenshots of everything and never heard a thing back from them since then. So I had to ask my credit card company to file a dispute over the transaction. While I can't comment on the hotel itself, I can certainly tell you that their customer service basically does not exist, and in my opinion, they are deliberately ignoring me over $70.

I accidentally booked a room in the wrong location, so I contacted the hotel and asked them for a refund. They asked me to forward them all the booking details, which I did. I received a reply stating they had no record of my booking, so I sent them screenshots of everything and never heard a thing back from them since then. So I had to ask my credit card company to file a dispute over the transaction. While I can't comment on the hotel itself, I can certainly tell you that their customer service basically does not exist, and in my opinion, they are deliberately ignoring me over $70.

Luke · 2/10