Resident Hotel Gogol

About this hotel

Convenient Location Resident Hotel Gogole is conveniently situated just a 7-minute walk from Zhibek Zholy Metro Station, making it easy for guests to explore Almaty. Modern Amenities The rooms are equipped with everything you need for a comfortable stay, including air conditioning, a fridge, and a flat-screen TV. The bathrooms are stocked with luxurious amenities like bathrobes and slippers. Dining Options Guests have the choice to dine at the hotel's restaurant or venture out to the nearby cafes and restaurants to experience the local cuisine. Ready to experience comfort and convenience in Almaty? Book your stay at Resident Hotel Gogole now!

Highlights

Facilities

• WiFi available
• Free WiFi
• Air conditioning
• 24-hour front desk
• Heating
• Family rooms
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Ironing service
• Private check-in/check-out
• Daily housekeeping
• Designated smoking area
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Minimarket on site
• Coffee Shop on site
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Tour/class on local culture

Check-in & checkout

Check-in

02:00 PM – 12:00 AM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.4

  Most reviews highlighted that the hotel was clean, but some mentioned concerns about the cleanliness of certain items.

• Service9.1

  Consistently praised for professionalism and helpfulness, specifically highlighted employees like Thayer and Aigerim.

• Location8.7

  Centrally located, which is a major pro; however, some concerns about the lack of an elevator.

• Room Quality8.1

  Rooms were described as comfortable, but some complaints about size and amenities like power outlets and lamp.

• Amenities8.6

  Positive comments about breakfast and comfort; some minor issues noted.

• Value for Money8.6

  Considered good value given its cleanliness and service, despite some perceptions of high pricing.

• Food and Beverage8.7

  Breakfast was appreciated, adding to the overall positive experience.

• Overall Experience8.7

  Overall positive feedback with a few areas for improvement, aligning with the target rating.

Guest reviews

One more chair was needed for double occupancy. The sink in the bathroom is small (not enough shelves). And under the TV there is a "red flashing eye". You will understand what that is.

Location is really good as advertised, close to the city center (walking distance), and supermarkets nearby.

Location is really good as advertised, close to the city center (walking distance), and supermarkets nearby.

The room was clean, quiet and the bed very comfortable.

The room was clean, quiet and the bed very comfortable.

Communication during breakfast wasn't always smooth. There were long waits and mix ups between rooms being serviced.

The location is excellent, close to many services, with a bakery and grocery store underneath. The receptionist speaks English, making communication easy and very helpful. There is no elevator, but the staff helped us with our luggage. The breakfast is very delicious. The cleanliness is average and the furniture is average.

The location is excellent, close to many services, with a bakery and grocery store underneath. The receptionist speaks English, making communication easy and very helpful. There is no elevator, but the staff helped us with our luggage. The breakfast is very delicious. The cleanliness is average and the furniture is average.

The cleanliness is average. The furniture is average