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New York, US
Crowne Plaza Manhattan Times Square by IHG
790 7th Ave
4 stars · Guest score 5.6/10
About this hotel
Central Manhattan Location The Manhattan at Times Square is perfectly situated in the heart of Manhattan, just steps away from iconic landmarks like Times Square and Rockefeller Centre. Comfortable Accommodations Each room at The Manhattan at Times Square is equipped with a work desk, and select rooms boast stunning skyline views and a cozy seating area for relaxation. Convenient Amenities Guests can enjoy a range of amenities at The Manhattan at Times Square, including a fitness centre, a business centre with fax and photocopying services, and attentive concierge services. Book your stay at The Manhattan at Times Square to experience the best of New York City right at your doorstep.
Facilities
- Parking
- Accessible parking
- Parking garage
All 59 facilities
- Fitness facilities
- Breakfast available (surcharge)
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
What's nearby
- Central Park (southern edge)0.7 km
- Times Square0.9 km
- Empire State Building1.6 km
- Statue of Liberty (Liberty Island)8.5 km
- Museum of Modern Art (MoMA)0.3 km
- Broadway / Theater District0.4 km
- Rockefeller Center (Top of the Rock)0.4 km
- The Metropolitan Museum of Art3.0 km
- Pennsylvania Station (Penn Station)1.5 km
- John F. Kennedy International Airport (JFK)21 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.6
Mixed feedback on cleanliness, with some rooms criticized for being dirty and issues with bathroom products.
- Service8.6
Many reviews highlight the friendly and helpful staff, providing a positive overall impression of service.
- Location8.6
Consistently praised for its excellent location near attractions.
- Room Quality6.6
Several guests noted outdated and worn rooms, with complaints about bed quality.
- Amenities6.6
Lack of essential amenities like refrigerators and microwaves mentioned in multiple reviews.
- Value for Money6.6
Many guests felt the hotel did not offer good value for its price, particularly considering the conditions described.
- Food and Beverage6.6
Complaints about limited breakfast options and no sit-down dining area.
- Overall Experience7.3
Many guests had a pleasant experience despite some issues, indicating overall satisfaction.