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Muscat, OM
The Secure Inn Hotel Muscat
Ghala Heights
4 stars · Guest score 7.5/10
About this hotel
Luxurious Accommodation Experience comfort and style at The Secure Inn Hotel Muscat, located just 3.6 km from Sultan Qaboos Grand Mosque. Our 4-star hotel offers elegantly furnished rooms with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Some rooms even boast stunning city views, ensuring a memorable stay. Convenient Facilities Enjoy a range of facilities including a fitness centre, free private parking, and a business centre. Indulge in delicious meals at our on-site restaurant or unwind on the terrace. With a 24-hour front desk, airport transfers, and room service, we cater to all your needs for a hassle-free stay. Prime Location Perfect for both leisure and business travelers, our hotel is near Oman Avenues Mall and Oman Convention and Exhibition Centre. Book your stay at The Secure Inn Hotel Muscat and experience the best of Muscat's hospitality.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Street parking
- Rooftop pool
All 96 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Sun terrace
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Snack bar
- Lockers
- Toilet with grab rails
- Baby safety gates
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Nightclub/DJ
- Entertainment staff
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Auditory guidance
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 10:30 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Mixed comments: several guests praised clean rooms and toilets, but others reported dirty carpet, unhygienic areas and missing washroom accessories.
- Service9.0
Generally positive: multiple reports of supportive, attentive staff and good reception; some isolated complaints about booking handling and unresolved refund issues.
- Location8.0
Mostly positive: convenient access to restaurants and airport noted, but some guests complained about noise from nearby disco/entertainment affecting rest.
- Room Quality7.0
Mixed: some guests found rooms spacious, comfortable bed and received upgrades; others reported small rooms, no windows, and poor bathroom fittings/shower size.
- Amenities6.5
Several amenity issues noted: missing washroom wipers, small shower partitions, no hot water at basin, low-quality bottled water and shared bar/entrance concerns.
- Value for Money6.0
Negative mentions about being charged more than booked and perceptions that price is high compared to alternatives.
- Food and Beverage9.0
Positive remark for breakfast; minor complaints only about low-quality bottled water.
- Overall Experience7.5
Mixed overall: many excellent stays and recommendations but some bad experiences (noise, booking/refund problems) lead to varied guest impressions.
Guest reviews
Clean and the staff are helpful
Clean and the staff are helpful
The swimming pool was out of service
The staff was very nice
The staff was very nice
The room was very stuffy. Only when the air conditioning was set to 20 degrees was it bearable. The room had a carpet that didn't feel clean, so I didn't want to walk around without slippers. The bathroom was simple but ok for the price
Excellent
Excellent
Everything