Toronto, CA

Hilton Toronto

145 Richmond St W

4 stars · Guest score 8.3/10

About this hotel

Luxurious Accommodations The modern rooms and suites at Hilton Toronto provide a flat-screen cable TV with pay-per-view channels. Each room features a coffee maker, safe, desk, and armchair, ensuring a comfortable stay for every guest. Dining Excellence Indulge in fine dining at the on-site Tundra Restaurant and Ruth’s Chris Steak House. Whether you're craving a gourmet meal or a juicy steak, the hotel's restaurants offer a culinary experience to remember. Prime Location Situated within a 5-minute walk of Osgoode Station, Hilton Toronto is conveniently located near top attractions like the Four Seasons Centre for Performing Arts, City Hall, and Nathan Phillips Square. Book now to experience luxury and convenience in the heart of downtown Toronto.

Highlights

Prime Downtown Location

Located within walking distance of top attractions like City Hall and Nathan Phillips Square, in the vibrant heart of Toronto.

Comfortable Guest Experience

Modern rooms with flat-screen TVs, coffee makers, safes, and armchairs ensure a relaxing and convenient stay.

Dining and Amenities

Enjoy fine dining at Tundra Restaurant and Ruth’s Chris Steak House, offering a memorable culinary experience.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Indoor pool
All 51 facilities
  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • Wheelchair accessible
  • Electric vehicle charging station
  • Vending machine - drinks
  • Paid WiFi
  • Outdoor furniture
  • Wine/champagne
  • Fitness/spa locker rooms
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Smoke alarms
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Key card access

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

What's nearby

  • CN Tower1.1 km
  • Art Gallery of Ontario (AGO)0.6 km
  • Toronto Eaton Centre0.6 km
  • Ripley's Aquarium of Canada1.1 km
  • St. Lawrence Market1.3 km
  • Distillery Historic District1.9 km
  • Royal Ontario Museum (ROM)3.6 km
  • Toronto Pearson International Airport (YYZ)20 km
  • Union Station0.9 km
  • Harbourfront Centre / Toronto waterfront1.0 km

Accessibility

14 accessibility score

  • Ramp access
  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Pool lift
  • Wheelchair-accessible parking
  • Electric wheelchair accessible
  • Wheelchair accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.9

    General mentions of cleanliness being good.

  • Service7.9

    Inconsistent customer service reported, specifically poor experiences at check-in and breakfast.

  • Location9.4

    Frequent praises for excellent location, perfect for exploring the city.

  • Room Quality8.4

    Mostly positive comments about room quality, though some issues noted.

  • Amenities7.4

    Gym was poorly equipped; some negative experiences with the food.

  • Value for Money7.9

    Concerns about value for money, especially regarding the breakfast experience.

  • Food and Beverage7.4

    Negative feedback regarding breakfast options and pricing.

  • Overall Experience8.9

    Overall positive sentiments but mixed feelings regarding service.

Guest reviews

Audinar · 8/10
Darren · 8/10

The hotel is in a great location, making it convenient for getting around. The staff were friendly, welcoming and very helpful throughout our stay. The gym and pool facilities were also very good and a nice added benefit.

The hotel is in a great location, making it convenient for getting around. The staff were friendly, welcoming and very helpful throughout our stay. The gym and pool facilities were also very good and a nice added benefit.

There was a slight issue with the room when we first arrived, but the staff handled it quickly and professionally, which was really appreciated.

Ciarán · 7/10
Susan · 10/10
Boloroo · 8/10
Aaron · 7/10

The breakfast buffet was beautiful and I greatly appreciated the variety of vegetarian and lactose-free options. Our breakfast server was very friendly. The valets were helpful and kind.

The breakfast buffet was beautiful and I greatly appreciated the variety of vegetarian and lactose-free options. Our breakfast server was very friendly. The valets were helpful and kind.

We probably had one of the worst rooms in the hotel. Noisy because it was next to 3 elevators, the room phone didn't work, and the old toilet seat broke on the evening of our arrival. Also, what about a luxury hotel that doesn't have a dryer to accommodate its guests who get caught in a torrential rain! I had to hang my clothes in the room and use the hairdryer. I was so happy to treat myself to a luxurious hotel for a special outing!

Christine · 6/10

The location

The location

In the 1st room, the sofa bed did not work and in the 2nd room, we had to ask for the bed to be made. The carpet was old. The parking that we paid 55€ per night for: waited 30 minutes for our car to be brought to us

Eric · 7/10