Prime Downtown Location
Situated in the heart of Chicago, steps from Magnificent Mile and the Theatre District, offering easy access to top attractions.
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Chicago, US
The Allegro Royal Sonesta Hotel Chicago Loop
171 W Randolph St
4 stars · Guest score 8.4/10
About this hotel
Luxury Boutique Hotel in Downtown Chicago State-of-the-Art Fitness Facilities : The Allegro Royal Sonesta Hotel Chicago Loop boasts a fully-equipped fitness center with modern equipment for guests to stay active during their stay. Gourmet Dining Options : Indulge in authentic Italian cuisine at 312 Chicago, complemented by a selection of fine wines. For a more casual setting, Bar Allegro offers a stylish ambiance to enjoy a cocktail or glass of wine. Convenient Location : Situated in the heart of downtown Chicago, guests are just steps away from the renowned Magnificent Mile and the vibrant Theatre District, making it the perfect base for exploring the city. Experience luxury and convenience at Allegro Royal Sonesta Hotel Chicago Loop.
Highlights
Exceptional Guest Comfort
Enjoy a luxurious stay with modern amenities and attentive service designed to make your visit memorable.
Gourmet Dining & Fitness
Savor authentic Italian cuisine at 312 Chicago and stay active with state-of-the-art fitness facilities.
Facilities
- Parking
- Accessible parking
- Parking garage
- Pet bowls
All 58 facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Billiards
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- ATM/cash machine on site
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Paid WiFi
- Wine/champagne
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key access
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
What's nearby
- Art Institute of Chicago0.5 km
- Millennium Park (including Cloud Gate)0.6 km
- Willis Tower (Sears Tower)0.9 km
- The Magnificent Mile (North Michigan Avenue)1.6 km
- Navy Pier2.6 km
- Shedd Aquarium2.7 km
- Field Museum2.8 km
- Chicago O'Hare International Airport (ORD)27 km
- Chicago Riverwalk0.6 km
- Union Station (major commuter/Amtrak hub)1.3 km
Accessibility
24 accessibility score
- Level entrance
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Accessible lifts
- Wheelchair-accessible parking
- Elderly accessible
- Hearing accessible
- Visually accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Generally positive with complaints mainly about missing amenities.
- Service8.8
Staff praised for friendliness and helpfulness throughout most reviews.
- Location9.1
Highly rated for its proximity to downtown attractions.
- Room Quality8.3
Good size and comfort noted, though some reported rooms being small.
- Amenities7.6
Critiques on lack of room service and mini fridge notwithstanding guests’ needs.
- Value for Money8.3
Perceived as good but could improve with more amenities.
- Food and Beverage8.1
Restaurant quality noted, but some guests missed breakfast options.
- Overall Experience8.4
Mostly positive, with some specific concerns raised about the staff's conduct.
Guest reviews
Great location, exceptional service (except for one employee who was a bit impatient, the others assisted me very well)
Great location, exceptional service (except for one employee who was a bit impatient, the others assisted me very well)
It was quite expensive, I believe due to the period, but the price makes my cost-benefit evaluation not the best
The location, but most definitely the staff, specifically Nicolas, he was just awesome with our demands or accommodations we needed.
The location, but most definitely the staff, specifically Nicolas, he was just awesome with our demands or accommodations we needed.
Requested housekeeping for my room and did not receive it at all.
Hotel staff was very nice.
Hotel staff was very nice.
For the price point, the hotel was not in great overall condition. The walls were dirty, both along the hallways and inside the room, along with the rooms being small for the price point.
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