The Marble Arch Hotel, by Thistle

About this hotel

Luxurious Accommodations Thistle London Marble Arch offers stylish rooms with Hypnos beds, Smart TVs, and Nespresso® machines. Guests can enjoy complimentary toiletries, bathrobes, and a work desk for ultimate comfort. Impressive Business Facilities With 13 meeting spaces accommodating up to 500 people, a business center, and on-hand audio/visual team, this hotel is perfect for corporate events. Stay productive with gym facilities available on-site. Dining Excellence Indulge in classic steaks and seasonal dishes at The Grill, or enjoy a variety of wines, spirits, and local ales at The Bar. Start your day with an A La Carte breakfast and grab a coffee or snack from The Deli counter. Experience luxury and convenience at Thistle London Marble Arch. Book your stay now to enjoy unlimited WiFi, free minibar, and a prime location near Hyde Park and the West End.

Highlights

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Ironing service
• Meeting/banquet facilities
• Car hire
• Dry cleaning
• Breakfast in the room
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Designated smoking area
• Shared lounge/TV area
• Concierge service
• Special diet menus - on request
• Kid meals
• Snack bar
• Public transport tickets
• Kid-friendly buffet
• Wine/champagne
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers
• Key card access

Check-in & checkout

Check-in

03:00 PM

Check-out

11:00 AM

What's nearby

• Buckingham Palace1.6 km
• Palace of Westminster / Big Ben2.4 km
• Oxford Street (shopping)0.2 km
• Hyde Park0.4 km
• London Paddington (train station)1.3 km
• Covent Garden (district/entertainment)1.9 km
• The National Gallery2.1 km
• The British Museum2.2 km
• Marble Arch (Tube station)0.1 km

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.5

  There were reports of poor room cleaning service.

• Service9.9

  Multiple positive mentions of staff friendliness and helpfulness.

• Location9.5

  Frequent praise for the hotel's convenient location.

• Room Quality8.4

  Rooms are described as spacious and comfortable.

• Amenities9.4

  Amenities like breakfast were positively reviewed.

• Value for Money8.9

  Standard quality for this hotel tier.

• Food and Beverage9.0

  Breakfast choices were diverse and satisfying.

• Overall Experience9.4

  Overall positive experiences outweigh the negatives.

Guest reviews

Well located

Well located

It is well known and one of the best hotels in London and is always our first choice in London. The hotel's location is excellent and the price is very reasonable. Cleanliness and services everything was as expected. Thanks to the hotel management and all the staff and thanks for the great hospitality ❤️. It was truly a special stay.

It is well known and one of the best hotels in London and is always our first choice in London. The hotel's location is excellent and the price is very reasonable. Cleanliness and services everything was as expected. Thanks to the hotel management and all the staff and thanks for the great hospitality ❤️. It was truly a special stay.

Great location. Check in handled very efficiently by Ben. We requested an upgrade and he found us a nice room overlooking Oxford Street. Since our last stay, which was a few years ago, the windows have been upgraded and there was absolutely no outside noise. The air conditioning in the room was very good. Staff were very nice. Always greeted with a smile and very courteous service. Special mention to Ben at reception and Rishi in the bar.

Great location. Check in handled very efficiently by Ben. We requested an upgrade and he found us a nice room overlooking Oxford Street. Since our last stay, which was a few years ago, the windows have been upgraded and there was absolutely no outside noise. The air conditioning in the room was very good. Staff were very nice. Always greeted with a smile and very courteous service. Special mention to Ben at reception and Rishi in the bar.

Would have liked a wider choice of gluten-free options. There were only a couple of gluten-free options on the bar menu I could have. I ordered the pizza which was delicious but would've liked to have a wider choice. Quite surprised a hotel of this caliber doesn't offer more gluten-free options. The coffee shop also didn't have a gluten-free selection. There are two guest luggage lifts, one of which was out of service. Leave plenty of time when leaving as there can be a lengthy wait.

Location. Concierge very helpful. Nice lobby. Welcome drinks.

Location. Concierge very helpful. Nice lobby. Welcome drinks.

Out of my 5 nights stay; 1- the ONLY toaster in the breakfast restaurant was totally out of service for at least 3 days, thus we had to eat cold breads! 2- one of the lifts was totally out of service causing chaos for at least 4 days. IS THIS HOTEL SHORT OF MONEY FOR A REPLACEMENT OR REPAIRS? 3- We used the Executive room for 3 persons. My adult daughter could not tolerate the uncomfortable sofa bed. We had to call reception on our first night at around 10 pm to find an alternative solution. I found out from their staff that NO housekeeper works at this late. 4- Same breakfast menu every day