Mexico City, MX

Sheraton Maria Isabel Mexico City Reforma

Paseo de la Reforma 325

5 stars · Guest score 8.7/10

About this hotel

Luxurious Accommodations Experience comfort and elegance in every room at Sheraton Maria Isabel Hotel Towers. Enjoy custom-designed plush mattresses, spacious bathrooms, and modern amenities including air conditioning and cable channels. Exceptional Facilities Indulge in a variety of facilities such as an outdoor pool, fitness center, and tennis court during your stay. Unwind at Jorongo bar with live mariachi music or savor award-winning Italian cuisine at Ristorante Amici. Prime Location Conveniently situated in Mexico City's financial district on Paseo de la Reforma Avenue, our hotel offers easy access to iconic landmarks like the Angel de la Independencia Monument and the U.S. Embassy. Explore the city's attractions with the Historic Centre just a short drive away. Book your stay at Sheraton Maria Isabel Hotel Towers for a memorable and luxurious experience.

Highlights

Prime Location

Situated on Paseo de la Reforma, the hotel provides easy access to iconic landmarks and the vibrant Mexico City city center.

Luxurious Comfort

Enjoy plush mattresses, spacious bathrooms, and modern amenities designed for a relaxing and elegant stay.

Exceptional Facilities and Dining

Relax at the outdoor pool, fitness center, or indulge in award-winning Italian cuisine at Ristorante Amici.

Facilities

  • Parking
  • Swimming pool
  • Outdoor pool
  • Rooftop pool
All 60 facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Tour desk
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Tennis court
  • Car hire
  • Sauna
  • Dry cleaning
  • Barber/beauty shop
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Concierge service
  • Wheelchair accessible
  • Electric vehicle charging station
  • Paid WiFi
  • Airport drop off
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Breakfast takeaway containers

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

What's nearby

  • Ángel de la Independencia (El Ángel)0.6 km
  • Museo Nacional de Antropología2.2 km
  • Palacio de Bellas Artes2.8 km
  • Zócalo (Plaza de la Constitución) / Centro Histórico3.6 km
  • Museo Frida Kahlo (Casa Azul), Coyoacán8.5 km
  • Bosque de Chapultepec (Chapultepec Park)1.1 km
  • Castillo de Chapultepec (Chapultepec Castle)1.8 km
  • Torre Latinoamericana3.1 km
  • Aeropuerto Internacional Benito Juárez (MEX)9.5 km
  • Metro Insurgentes (metro station)0.9 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.6

    Most reviews mentioned cleanliness positively, with some suggesting it could improve.

  • Service9.1

    Service was consistently praised across multiple reviews, indicating high satisfaction.

  • Location9.1

    Location received strong positive feedback, being a major draw for many guests.

  • Room Quality8.1

    Room quality was noted as needing renovation in some reviews, reflecting a need for improvement.

  • Amenities8.6

    Amenities were mentioned positively, although some specific amenities could imply a need for updates.

  • Value for Money8.8

    Value was seen as dependent on deals, indicating mixed feelings but overall decent impressions.

  • Food and Beverage8.6

    Food quality was positively highlighted, though breakfast options were limited for certain diets.

  • Overall Experience8.6

    Overall experience was very positive, with some minor suggestions for improvement.

Guest reviews

The staff is very friendly, everyone is very willing to help.

The staff is very friendly, everyone is very willing to help.

The American coffee exceeds its price.

Suzette · 10/10

Coffee, excellent, excellent attendants. Exceptional location, we used Uber, metro, and bus easily. Nearby street with several restaurants. Did not find a gym.

Coffee, excellent, excellent attendants. Exceptional location, we used Uber, metro, and bus easily. Nearby street with several restaurants. Did not find a gym.

We liked everything, no complaints

luiz Antonio Rios · 10/10

The location was excellent

The location was excellent

The pool was closed at night

Luis · 10/10

I loved the service, especially the Housekeeper Mrs. Yesenia De Jesus, very friendly and professional. Also, Mr. Luis Alberto Vazquez went the extra mile and provided us with a bus card so we could move around. Mrs. Esther was also very attentive.

I loved the service, especially the Housekeeper Mrs. Yesenia De Jesus, very friendly and professional. Also, Mr. Luis Alberto Vazquez went the extra mile and provided us with a bus card so we could move around. Mrs. Esther was also very attentive.

Everything Was Perfect

Felix Hector · 10/10

Everything was excellent, 5-star breakfast, perfect location for my business, high-speed and uninterrupted wifi.

Everything was excellent, 5-star breakfast, perfect location for my business, high-speed and uninterrupted wifi.

Everything fine

Maria Luisa · 10/10
Bogdan · 6/10

The staff is very polite, from reception, cleaning, concierge, doorman, restaurant. The hotel is very beautiful, the room is not large. The bathroom is a great size. The location is wonderful. The breakfast is very varied, with many options of fruits, bread, juices...

The staff is very polite, from reception, cleaning, concierge, doorman, restaurant. The hotel is very beautiful, the room is not large. The bathroom is a great size. The location is wonderful. The breakfast is very varied, with many options of fruits, bread, juices...

The room is small for the price charged

Laura · 9/10

The location

The location

Rocio · 8/10