Nearby Attractions & Vibe
Located in Providencia with easy access to Pedro de Valdivia Metro Station and San Cristobal Hill, the hotel sits near shopping centers and restaurants for a convenient Santiago experience.
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Santiago, CL
Sheraton Santiago Hotel & Convention Center
Ave Santa Maria 1742
5 stars · Guest score 8.2/10
About this hotel
Luxurious Accommodation Experience 5-star luxury at Sheraton Santiago Hotel & Convention Center in Providencia. Enjoy tastefully-decorated rooms with stunning views of the pool or Andes Mountain Range, along with daily maid service for a comfortable stay. Dining Excellence Indulge in a culinary journey at the award-winning El Cid Restaurant, offering a delicious breakfast buffet, lunch, and dinner. Unwind at the lobby bar with your favorite drink or opt for laundry services to enhance your stay. Convenient Location Benefit from the hotel's prime location near Pedro de Valdivia Metro Station, San Cristobal Hill, and commercial hotspots. Explore Santiago easily with shuttle services available, making travel to key attractions like Viña del Mar and Valle Nevado Ski Centre a breeze. Book now for a luxurious and convenient stay at Sheraton Santiago Hotel!
Highlights
Service & Comfort
Friendly, professional staff and well-appointed rooms deliver a comfortable stay, with daily maid service and a strong focus on guest satisfaction.
Amenities & Dining
El Cid Restaurant offers a culinary journey with breakfast, lunch, and dinner, while the lobby bar and in-room dining add convenient options.
Facilities
- Parking
- Free Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Parking garage
- Outdoor pool - seasonal
- Heated pool
- Indoor pool
- Pool bar
All 117 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Children's playground
- Dry cleaning
- Skiing
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Ski storage
- Currency exchange
- Solarium
- Hammam
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Lockers
- Public transport tickets
- Kid-friendly buffet
- Outdoor furniture
- Picnic area
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Outdoor fireplace
- Steam room
- Fitness/spa locker rooms
- Fitness classes
- Personal trainer
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.4
Some reviews mention slow service and issues with room conditions.
- Service8.9
Friendly and professional staff highlighted in multiple reviews.
- Location8.9
Conveniently located near metro, shopping centers, and restaurants.
- Room Quality8.4
Rooms are described as big and comfortable.
- Amenities8.4
Good variety of options for breakfast and available facilities.
- Value for Money7.9
Overall pleasant stay; good value compared to the experience.
- Food and Beverage7.4
Slow service in the restaurant noted, impacting the dining experience.
- Overall Experience8.4
Generally enjoyable with positive interactions despite minor issues.