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Almaty, KZ
Novotel Almaty City Center
Dostyk Avenue 104 A
4 stars · Guest score 8.8/10
About this hotel
Luxurious Accommodation Novotel Almaty City Center, located in Almaty, offers 4-star accommodation just 300 metres from Republic Palace. The air-conditioned rooms are well-equipped with modern amenities and a private bathroom, ensuring a comfortable stay for guests. Wellness and Dining This upscale hotel boasts a fitness centre, indoor pool, and sauna for relaxation. Guests can enjoy a delicious buffet or à la carte breakfast at the restaurant which serves a variety of cuisines including American, French, and Italian. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available. Convenient Services With free WiFi, room service, and a 24-hour front desk, Novotel Almaty City Center ensures a seamless stay. Explore nearby attractions like Gvardeytsev-Panfilovtsev Park and Ascension Cathedral, making it an ideal choice for leisure and business travelers alike. Book now for a memorable stay at Novotel Almaty City Center.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Accessible parking
- Parking garage
- Heated pool
- Indoor pool
All 91 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Lockers
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Spa/wellness center services
- Beauty Services
- Fitness/spa locker rooms
- Manicure
- Pedicure
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Ascension (Zenkov) Cathedral — Panfilov Park2.2 km
- Kok Tobe (TV Tower & hill park)4.5 km
- Kasteev State Museum of Arts0.6 km
- Central State Museum of the Republic of Kazakhstan0.8 km
- Green (Zelyony) Bazaar1.3 km
- Medeu Ice Skating Rink (Medeu Gorge)12 km
- Almaty International Airport (ALA)16 km
- Arbat (Zhibek Zholy pedestrian street)0.6 km
- Almaty-1 Railway Station2.5 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Reported issues with cleanliness in the rooms, including stains and a need for repairs.
- Service10.0
Service was noted as helpful and attentive; however, concerns were raised about handling issues.
- Location9.7
Highly praised location, convenient for guests with various nearby attractions.
- Room Quality8.7
Mentioned as comfortable and clean, though concerns about sound insulation and missing amenities were noted.
- Amenities7.7
Underwhelmed by the breakfast offerings and lack of coffee machines.
- Value for Money9.2
Standard quality for this hotel tier, but some guests felt overcharged for certain services.
- Food and Beverage7.7
Breakfast was criticized for quality and freshness.
- Overall Experience9.2
Mixed feelings due to issues raised, but overall satisfaction remains high.