New York, US

Sheraton New York Times Square Hotel

811 7th Ave

4 stars · Guest score 7.6/10

About this hotel

Luxurious Accommodations The Sheraton New York Times Square Hotel offers a comfortable work area with a window and ergonomic chair, ensuring a productive stay. Dining and Fitness Options Indulge in a breakfast buffet at Hudson Market or savor prime Angus burgers at Hudson Market Burger. Stay active with personalized dining and workout programs at the on-site fitness center. Convenient Amenities Enjoy complimentary Wi-Fi at the computer center, and utilize fax, copy, and printing services at the 24-hour FedEx Office Print & Ship Center. With a location just steps away from popular attractions like Rockefeller Center and Times Square, make your stay unforgettable.

Facilities

  • Parking
  • Private parking
  • Accessible parking
All 59 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Non-smoking throughout
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Snack bar
  • ATM/cash machine on site
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Wine/champagne
  • Coffee Shop on site
  • Visual aids: Braille
  • Auditory guidance
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

What's nearby

  • Central Park (southern edge / Columbus Circle area)0.8 km
  • Times Square0.9 km
  • Empire State Building1.7 km
  • Statue of Liberty (Liberty Island)6.5 km
  • Museum of Modern Art (MoMA)0.4 km
  • Rockefeller Center / Top of the Rock0.6 km
  • Broadway Theatre District0.9 km
  • The Metropolitan Museum of Art2.6 km
  • Penn Station1.5 km
  • John F. Kennedy International Airport (JFK)21 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.2

    Issues with clean water and overall upkeep mentioned.

  • Service8.2

    Service was slow and staff unresponsive at times.

  • Location9.2

    Central location highlighted as a plus.

  • Room Quality7.6

    Rooms were adequate but complaints about hot water and HVAC.

  • Amenities7.7

    Elevator issues and food offerings negatively mentioned.

  • Value for Money6.6

    Extra charges noted as unfair and contributed to poor value perception.

  • Food and Beverage6.2

    Negative comments about restaurant/bar service and quality.

  • Overall Experience8.2

    Accumulation of both good and bad experiences led to mixed overall sentiment.