San Francisco, US

Hyatt Regency San Francisco

5 Embarcadero Center

4 stars · Guest score 8.7/10

About this hotel

Luxury Hotel in the Heart of San Francisco Stunning Views and Modern Amenities Indulge in luxury with guest rooms offering breathtaking views of the San Francisco Bay and the Financial District. Enjoy modern amenities such as a flat-screen TV, iPod docking station, and luxury bath products in every spacious room. Convenience and Comfort Take advantage of the 24-hour fitness center, business center, and reception services for a seamless stay. Unwind with cocktails at the stylish Eclipse Lounge, or savor select wines and fine dining at the Eclipse Restaurant. Explore the Best of San Francisco With a prime location just minutes away from Ferry Building shops, Alcatraz ferries, Union Square, Pier 39, and Fisherman’s Wharf, the Hyatt Regency San Francisco is the perfect choice for your next stay in the city. Book now for an unforgettable experience at Hyatt Regency San Francisco.

Highlights

Prime Downtown Location

Situated minutes from Ferry Building, Alcatraz ferries, Union Square, Pier 39, and Fisherman's Wharf, explore the best of San Francisco easily.

Exceptional Guest Comfort

Enjoy 24-hour fitness and business centers, stylish lounges, and attentive reception services for a seamless and relaxing stay.

Luxury Amenities & Dining

Relax in spacious rooms with stunning bay views, modern amenities, and indulge in fine dining and cocktails at the Eclipse Restaurant and Lounge.

Facilities

  • Parking
  • Valet parking
  • Private parking
  • Accessible parking
  • Parking garage
  • Pet bowls
All 78 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Packed lunches
  • Babysitting/child services
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Board games/puzzles
  • Concierge service
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Electric vehicle charging station
  • Public transport tickets
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service
  • Broadcast Live sport events
  • Happy hour

Check-in & checkout

Check-in
04:00 PM
Check-out
12:00 PM

What's nearby

  • Alcatraz Island2.4 km
  • Golden Gate Bridge5.0 km
  • San Francisco Ferry Building0.3 km
  • Exploratorium0.4 km
  • Union Square0.6 km
  • Coit Tower0.7 km
  • Chinatown (Grant Avenue / Dragon's Gate)0.8 km
  • Pier 391.3 km
  • San Francisco International Airport (SFO)20 km
  • Embarcadero BART / Muni Station0.2 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.0

    Some reviews highlighted a serious cleanliness issue with fleas.

  • Service9.4

    Staff were polite and addressed issues professionally.

  • Location9.4

    Great location with nice views as noted in several reviews.

  • Room Quality8.4

    Overall room quality was positively reviewed, but affected by cleanliness issues.

  • Amenities8.9

    Amenities and facilities were appreciated, contributing positively to experiences.

  • Value for Money8.4

    Some guests felt certain aspects were overpriced.

  • Food and Beverage8.0

    Food quality was critiqued, notably regarding high prices for certain items.

  • Overall Experience8.9

    Overall experience was good, despite some negative incidents.

Guest reviews

Tutto molto confortevole

Tutto molto confortevole

slippers for the room

Chiara · 9/10
Andrea · 9/10

Very good hotel location, close to the pier.

Very good hotel location, close to the pier.

There were quite a few things I didn’t like, starting with the payment. When we booked the hotel through Booking.com, we paid the full amount, and nowhere did it say that we would be charged an additional fee of almost $50 at check-in for some kind of San Francisco fee. I thought I had already paid 100% of the cost through Booking.com. Then we had to find parking ourselves because the parking is not located on the hotel property. If you use valet parking, it costs an additional $99. It was also very inconvenient to carry all of our belongings from another building to the hotel. And third, it has already been 24 hours, and I’ve been charged twice: once for the full amount I paid through Booking.com, and then the hotel charged me the same amount again. Right now, I have two charges for the hotel on my credit card. Since I also paid for two rooms for my friends, three rooms in total, I’m not very happy that this amount is currently showing up twice on my credit card. I hope I’ll be able to get this sorted out later.

Andrii · 4/10

環境整體不清 與適適。

環境整體不清 與適適。

感受良好

SyuanYu · 10/10

The staff where polite it’s in an amazing area

The staff where polite it’s in an amazing area

Random people with no rooms in there

Itishia · 10/10

A fantastic experience overall! Perfectly located for exploring San Francisco on foot, with restaurants, attractions, and great walks nearby. The room was in perfect condition and spotlessly clean, with a lovely balcony and beautiful views. Waking up to the bay in the morning was such a treat! Lots of energy and activity. We absolutely loved it. A 10/10!

A fantastic experience overall! Perfectly located for exploring San Francisco on foot, with restaurants, attractions, and great walks nearby. The room was in perfect condition and spotlessly clean, with a lovely balcony and beautiful views. Waking up to the bay in the morning was such a treat! Lots of energy and activity. We absolutely loved it. A 10/10!

The only minor inconvenience is that, since it’s a large atrium-style hotel, you need to use several elevators and walk quite a bit to get to your room, but that’s pretty normal for a hotel of this size.

MARIA · 10/10

Service and location

Service and location

Kristine · 9/10

Location

Location

No room service. No restaurant

Myra · 6/10