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Tokyo, JP
Keio Plaza Hotel Tokyo
Shinjuku-ku, Nishishinjuku 2-2-1
5 stars · Guest score 8.7/10
About this hotel
Spectacular Views and Convenient Location Experience panoramic views of the Shinjuku skyline at Keio Plaza Hotel Tokyo, just minutes away from Shinjuku Train Station. Enjoy free WiFi and diverse dining options during your stay. Luxurious Amenities Relax in comfort with flat-screen TVs, minibars, and en suite bathrooms with complimentary toiletries. Japanese-style yukata robes and slippers are provided for a touch of elegance. Diverse Dining and Leisure Options Indulge in Japanese, Italian, or Chinese cuisine at the hotel's restaurants. Unwind at Sky Lounge Aurora with breathtaking city views or savor premium sake at Amanogawa Sake Bar. Take advantage of the fitness center, outdoor pool, convenience store, and coworking space for a well-rounded stay. Book your stay at Keio Plaza Hotel Tokyo now for an unforgettable experience in the heart of Shinjuku.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Parking garage
- Outdoor pool - seasonal
All 79 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Chapel/shrine
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Electric vehicle charging station
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Emergency cord in bathroom
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Strollers
- Visual aids: Braille
- Auditory guidance
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Temporary art galleries
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
What's nearby
- Shibuya Crossing (and Hachiko)3.0 km
- Tokyo Skytree10 km
- Tokyo Metropolitan Government Building (observation decks)0.3 km
- Shinjuku Gyoen National Garden1.0 km
- Meiji Shrine (Meiji Jingu)2.5 km
- Imperial Palace & East Gardens4.2 km
- Ginza (shopping district)5.0 km
- Sensō-ji (Asakusa)9.5 km
- Tokyo Haneda Airport (HND)20 km
- Shinjuku Station0.6 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.9
Generally noted as clean (explicit mention of 'cleaniness' and positive room condition in many reviews).
- Service9.2
Staff repeatedly praised as friendly, helpful and providing excellent service, with isolated reports of unhelpful counter staff.
- Location9.6
Consistently highlighted as excellent — right next to Shinjuku station and shopping, very convenient.
- Room Quality8.0
Mixed comments: some guests loved large club rooms and views, others reported small/outdated 'renovated' rooms and low-ceiling bathrooms causing discomfort.
- Amenities9.0
Strong amenities praised (pool, sky deck, Brilliant Bar, club lounge), though some complaints about lounge availability and atmosphere post-checkout.
- Value for Money7.2
Several guests mentioned low value for money, overpriced/underwhelming breakfast and crowding; value is a weaker point relative to other categories.
- Food and Beverage8.4
Food and breakfast receive mixed-to-positive mentions — some call breakfast great and food excellent, while others find breakfast overpriced/underwhelming and lounge experience lacking.
- Overall Experience9.3
Overall overwhelmingly positive impressions: beautiful property, great views and services, frequent recommendations to return despite a few service/value negatives.