Chicago, US

The Whitehall Hotel - BW Premier Collection

105 E Delaware Pl

3 stars · Guest score 8.2/10

About this hotel

Luxury Boutique Hotel Near Magnificent Mile Luxurious Amenities : Indulge in premium bedding with Egyptian cotton linens, a silk duvet cover, and a goose feather down comforter. The marble-floor bathrooms offer granite countertops, a make-up mirror, and plush bathrobes for your comfort. Fine Dining Experience : Enjoy upscale dining at Fornetto Mei, offering innovative Italian fare in a sleek ambiance. In-room dining services are also available for your convenience. Prime Location : Explore Chicago easily with attractions like Water Tower Place, the Museum of Contemporary Art, Navy Pier, Millenium Park, and Lincoln Park Zoo just a stone's throw away. Book your stay at The Whitehall Hotel for a luxurious and convenient experience in the heart of Chicago.

Highlights

Prime Chicago Location

Situated near Water Tower Place, Navy Pier, Millennium Park, and Lincoln Park Zoo, offering easy access to the city's top attractions.

Luxurious Guest Comfort

Enjoy premium bedding, marble bathrooms, plush robes, and attentive service for a truly relaxing stay.

Elegant Dining & Amenities

Savor upscale Italian cuisine at Fornetto Mei and unwind with in-room dining in a sleek, sophisticated setting.

Facilities

  • Parking
  • Valet parking
  • Parking garage
All 37 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Concierge service
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Screens / Barriers between staff and guests for safety

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

Accessibility

38.29 accessibility score

  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Accessible lifts
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Multiple guests describe rooms as clean and comfortable, though some mention an old-smoke smell in places and occasional housekeeping issues (e.g., no towel change during longer stays).

  • Service9.0

    Service is mixed but often praised — staff described as helpful and accommodating in several reviews, though there were isolated negative incidents (card handling at check-in, slow response to maintenance requests).

  • Location10.0

    Consistently highlighted as the main strength: very central, ideal for visiting Chicago attractions and repeatedly called the best feature of the hotel.

  • Room Quality8.4

    Rooms are functional and of good size with AC and comfortable beds, but the property is older/’historic’ and some guests note dated decor, dim rooms and occasional issues (e.g., initial lack of hot water).

  • Amenities8.2

    Basic amenities are present (air conditioning, functional rooms), but several guests report limited in-room supplies (paper cups, powdered milk), disposable breakfast ware and inconsistent towel/service practices.

  • Value for Money8.0

    Mixed perceptions: some find the hotel reasonably priced for its central location, others feel it is too expensive given the poor breakfast and dated aspects of the property.

  • Food and Beverage4.0

    Frequently and strongly criticized — breakfast described as poor, very limited (sliced bread, muffins, cereals), low quality and served with disposable crockery; a clear weak point in guest feedback.

  • Overall Experience9.6

    Overall a good short-stay option primarily for the unbeatable location and generally helpful staff; however, dated rooms and weak breakfast lower the experience for some guests.