Prime Chicago Location
Explore top attractions like Water Tower Place, the Museum of Contemporary Art, Navy Pier, Millennium Park and Lincoln Park Zoo just steps away.
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Chicago, US
The Whitehall Hotel - BW Premier Collection
105 E Delaware Pl
3 stars · Guest score 8.2/10
About this hotel
Luxury Boutique Hotel Near Magnificent Mile Luxurious Amenities : Indulge in premium bedding with Egyptian cotton linens, a silk duvet cover, and a goose feather down comforter. The marble-floor bathrooms offer granite countertops, a make-up mirror, and plush bathrobes for your comfort. Fine Dining Experience : Enjoy upscale dining at Fornetto Mei, offering innovative Italian fare in a sleek ambiance. In-room dining services are also available for your convenience. Prime Location : Explore Chicago easily with attractions like Water Tower Place, the Museum of Contemporary Art, Navy Pier, Millenium Park, and Lincoln Park Zoo just a stone's throw away. Book your stay at The Whitehall Hotel for a luxurious and convenient experience in the heart of Chicago.
Highlights
Warm, Attentive Service
Skilled staff are praised for helpful, accommodating service that enhances guest comfort throughout your stay.
Luxurious Touches & Dining
Enjoy premium bedding, marble baths, and Fornetto Mei dining, with in-room dining available for a refined experience.
Facilities
- Parking
- Valet parking
- Parking garage
All 37 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Non-smoking throughout
- Concierge service
- Beach
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Screens / Barriers between staff and guests for safety
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Accessibility
38.29 accessibility score
- Level entrance
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Accessible lifts
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Multiple guests describe rooms as clean and comfortable, though some mention an old-smoke smell in places and occasional housekeeping issues (e.g., no towel change during longer stays).
- Service9.0
Service is mixed but often praised — staff described as helpful and accommodating in several reviews, though there were isolated negative incidents (card handling at check-in, slow response to maintenance requests).
- Location10.0
Consistently highlighted as the main strength: very central, ideal for visiting Chicago attractions and repeatedly called the best feature of the hotel.
- Room Quality8.4
Rooms are functional and of good size with AC and comfortable beds, but the property is older/’historic’ and some guests note dated decor, dim rooms and occasional issues (e.g., initial lack of hot water).
- Amenities8.2
Basic amenities are present (air conditioning, functional rooms), but several guests report limited in-room supplies (paper cups, powdered milk), disposable breakfast ware and inconsistent towel/service practices.
- Value for Money8.0
Mixed perceptions: some find the hotel reasonably priced for its central location, others feel it is too expensive given the poor breakfast and dated aspects of the property.
- Food and Beverage4.0
Frequently and strongly criticized — breakfast described as poor, very limited (sliced bread, muffins, cereals), low quality and served with disposable crockery; a clear weak point in guest feedback.
- Overall Experience9.6
Overall a good short-stay option primarily for the unbeatable location and generally helpful staff; however, dated rooms and weak breakfast lower the experience for some guests.