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Vancouver, CA
The Sutton Place Hotel Vancouver
845 Burrard St
5 stars · Guest score 8.9/10
About this hotel
Luxurious Accommodations Indulge in elegant rooms adorned with modern amenities like a flat-screen TV, plush bathrobes, and a stocked minibar. The sophisticated decor and vintage work desk create a serene ambiance for a relaxing stay. Culinary Delights Savor a culinary journey at Boulevard Kitchen & Oyster Bar, offering a diverse wine selection from renowned regions worldwide. Experience the charm of the English-style Gerard Lounge for a cozy evening. Relaxation and Recreation Unwind at the exclusive Vida Spa with rejuvenating massage treatments and pampering facials. Stay active at the state-of-the-art fitness center, ensuring a perfect balance of relaxation and wellness. Experience luxury and sophistication at our 5-star Vancouver hotel. Book now for an unforgettable stay!
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Accessible parking
- Parking garage
- Indoor pool
- Pet bowls
All 80 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Breakfast in the room
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Electric vehicle charging station
- Wine/champagne
- Coffee Shop on site
- Steam room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
What's nearby
- Canada Place / Vancouver Convention Centre0.8 km
- Stanley Park & Seawall0.9 km
- Vancouver Art Gallery0.4 km
- Gastown (Steam Clock & historic district)0.9 km
- Granville Island (Public Market & shops)1.8 km
- Capilano Suspension Bridge Park8.0 km
- Burrard Station (SkyTrain)0.2 km
- Robson Street (shopping district)0.3 km
- Vancouver Aquarium1.2 km
- Vancouver International Airport (YVR)11 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Reported issues with dirty towels and rubbish in hallways indicate poor maintenance.
- Service10.0
Most reviews praise friendliness and helpfulness of staff despite some inconsistency.
- Location9.6
Multiple mentions of great location, close to attractions.
- Room Quality9.1
Generally positive feedback on room comfort and amenities.
- Amenities8.6
Amenities were appreciated but some reported that the pool and gym were dated.
- Value for Money9.1
Fairly priced for the location and quality offered.
- Food and Beverage8.1
Restaurant described as expensive with limited variety.
- Overall Experience9.1
A mix of positive experiences with some significant issues noted.