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Vancouver, CA
The Sutton Place Hotel Vancouver
845 Burrard St
5 stars · Guest score 8.9/10
About this hotel
Luxurious Accommodations Indulge in elegant rooms adorned with modern amenities like a flat-screen TV, plush bathrobes, and a stocked minibar. The sophisticated decor and vintage work desk create a serene ambiance for a relaxing stay. Culinary Delights Savor a culinary journey at Boulevard Kitchen & Oyster Bar, offering a diverse wine selection from renowned regions worldwide. Experience the charm of the English-style Gerard Lounge for a cozy evening. Relaxation and Recreation Unwind at the exclusive Vida Spa with rejuvenating massage treatments and pampering facials. Stay active at the state-of-the-art fitness center, ensuring a perfect balance of relaxation and wellness. Experience luxury and sophistication at our 5-star Vancouver hotel. Book now for an unforgettable stay!
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Accessible parking
- Parking garage
- Indoor pool
- Pet bowls
All 80 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Breakfast in the room
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Electric vehicle charging station
- Wine/champagne
- Coffee Shop on site
- Steam room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 12:00 PM
What's nearby
- Canada Place / Vancouver Convention Centre0.8 km
- Stanley Park & Seawall0.9 km
- Vancouver Art Gallery0.4 km
- Gastown (Steam Clock & historic district)0.9 km
- Granville Island (Public Market & shops)1.8 km
- Capilano Suspension Bridge Park8.0 km
- Burrard Station (SkyTrain)0.2 km
- Robson Street (shopping district)0.3 km
- Vancouver Aquarium1.2 km
- Vancouver International Airport (YVR)11 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Reported issues with dirty towels and rubbish in hallways indicate poor maintenance.
- Service10.0
Most reviews praise friendliness and helpfulness of staff despite some inconsistency.
- Location9.6
Multiple mentions of great location, close to attractions.
- Room Quality9.1
Generally positive feedback on room comfort and amenities.
- Amenities8.6
Amenities were appreciated but some reported that the pool and gym were dated.
- Value for Money9.1
Fairly priced for the location and quality offered.
- Food and Beverage8.1
Restaurant described as expensive with limited variety.
- Overall Experience9.1
A mix of positive experiences with some significant issues noted.
Guest reviews
Central location, classy place, good restaurant, great staff and service.
Central location, classy place, good restaurant, great staff and service.
Nothing to report.
Great location and the staff were amazing!
Great location and the staff were amazing!
N/A
Location and comfort
Location and comfort
Pool was out of action (temporary issue)
Staff were welcoming on arrival and at check-in. Was upgraded to a suite, which I wasn’t expecting.
Staff were welcoming on arrival and at check-in. Was upgraded to a suite, which I wasn’t expecting.
It is close to the hospital, hence the coming and going of ambulances., but other than that nothing.
Very convenient location. Clean and comfortable room and fab shower.
Very convenient location. Clean and comfortable room and fab shower.
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