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Cairns, AU
DoubleTree by Hilton Cairns
121 - 123 The Esplanade & Florence Street
4 stars · Guest score 8/10
About this hotel
Unique Rainforest Atrium DoubleTree by Hilton Cairns features a stunning rainforest atrium, creating a tranquil oasis for guests to relax in. The newly renovated rooms offer a comfortable stay with modern amenities. Convenient Location Situated just a short walk from the bustling heart of Cairns, guests can easily explore the shopping, dining, and entertainment options. Additionally, the hotel's proximity to the Skyrail Rainforest Cableway makes it a perfect base for adventure seekers. Delightful Dining Options From a hearty buffet breakfast at the Atrium Breakfast restaurant to gourmet dining at The Vine Room, the hotel offers a range of culinary experiences. Guests can also enjoy refreshing drinks and cocktails in a chic setting. Book your stay at DoubleTree by Hilton Cairns for a memorable tropical getaway with top-notch amenities and exceptional service.
Facilities
- Parking
- Swimming pool
- Private parking
- Outdoor pool
- Pool with view
- Pool bar
- Infinity pool
- Salt-water pool
- Fence around pool
All 82 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Table tennis
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Electric vehicle charging station
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Kid-friendly buffet
- Evening entertainment
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Shallow end
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Live music/performance
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Accessibility
35.71 accessibility score
- Ramp access
- Level entrance
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Wheelchair-accessible parking
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Some reviews mentioned cleanliness positively, but several guests had issues with room odors and dated rooms.
- Service8.5
Many guests praised the friendliness and helpfulness of the staff, contributing to a positive experience.
- Location8.5
The hotel's location received frequent praise for being close to amenities and attractions.
- Room Quality7.5
While some rooms were spacious and comfortable, others were noted as needing modernization.
- Amenities8.0
Guests enjoyed the pool and amenities, but there were suggestions for improvement in terms of food quality.
- Value for Money8.0
Overall, guests felt the hotel provided good value, especially with outstanding amenities.
- Food and Beverage8.0
The breakfast options were often highlighted positively, though some found food prices high and limited.
- Overall Experience8.0
The general sentiment was positive, with some minor issues but overall satisfaction with the stay.
Guest reviews
The location is perfect
The location is perfect
The rooms are very dated. Ours smelled very musty.
I noticed every day it was being cleaned and staff were on top of everything.
I noticed every day it was being cleaned and staff were on top of everything.
Good location and helpful staff.
Good location and helpful staff.
There was dried blood or some other dried red substance on the bathroom floor.
Everything
Everything
Nothing
Location was excellent. Near many eateries
Location was excellent. Near many eateries
The room looks a bit old. May need renovation. But still very functional and clean
Location near market good
Location near market good
Needs deep clean, sheets dirty, bathroom old, way too small
Beautiful hotel.
Beautiful hotel.
It’s very expensive when there isn’t really anything special about the rooms.