Nearby Attractions & Vibe
Stay in a prime Santiago location with easy access to local metro options and the city’s vibrant dining scene.
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Santiago, CL
Hotel Regal Pacific Santiago
Av. Apoquindo 5680
5 stars · Guest score 9/10
About this hotel
Luxurious 5-Star Accommodation Indulge in the epitome of luxury at Hotel Regal Pacific Santiago. With spacious guestrooms equipped with modern amenities, including cable TV and internet connection, your comfort is our top priority. Diverse Dining Options Satisfy your culinary cravings with our two restaurants offering a range of delectable dishes from local, Mediterranean, and Italian cuisines. Whether you prefer light and vegetarian meals or hearty classics, we have something to please every palate. Wellness Centre and Relaxation Unwind and rejuvenate at our wellness centre, complete with a whirlpool, gym, sauna, squash court, and a range of massage and beauty treatments. After a day of exploring Santiago, treat yourself to some well-deserved pampering. Experience the height of luxury and comfort at Hotel Regal Pacific Santiago. Book your stay now for an unforgettable experience.
Highlights
Service & Comfort
Guests praise the friendly staff and spotless rooms, ensuring a relaxed, welcoming stay.
Amenities & Dining
Two restaurants offer local, Mediterranean, and Italian cuisine, paired with wellness facilities to unwind after a day exploring.
Facilities
- Parking
- Free Parking
- Private parking
- Accessible parking
- Parking garage
All 88 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Electric vehicle charging station
- Toilet with grab rails
- Higher level toilet
- Emergency cord in bathroom
- Hot spring bath
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Visual aids: Braille
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.3
Multiple reviews highlight cleanliness positively.
- Service9.3
Guests consistently mention friendly and helpful staff.
- Location9.3
Several reviews emphasize the great location near metro and other amenities.
- Room Quality8.8
Rooms are noted as comfortable; however, some mention outdated decor.
- Amenities8.3
Mixed feelings on amenities; some reviews mention the gym and jacuzzi positively, but concern over the spa quality.
- Value for Money8.8
Generally viewed as good value for the quality of stay.
- Food and Beverage9.3
Excellent breakfast received consistent praise.
- Overall Experience9.3
Overall, guests express high satisfaction with their stay.
Guest reviews
Excelente desayuno
Excelente desayuno
Durante la noche se escucha mucho ruido
Quiero destacar mi estancia en este hotel a través de varios puntos: el aislamiento acústico es magnífico; se agradece que las ventanas sean insonorizadas. Además, la temperatura en la habitación era agradable. Un gran acierto técnico es que la televisión se encendiera en canales públicos/abiertos, en lugar de reproducir la propaganda de la cadena a los que otros hoteles te obligan. El desayuno fue de primer nivel, sabía de eso antes de ir ¡es realmente sabroso... sorprendente! Los felicito por su política de inclusión al contar con personas con discapacidad en el equipo de atención al cliente. Tanto el trato como el proceso de check-out fueron agradables.
Quiero destacar mi estancia en este hotel a través de varios puntos: el aislamiento acústico es magnífico; se agradece que las ventanas sean insonorizadas. Además, la temperatura en la habitación era agradable. Un gran acierto técnico es que la televisión se encendiera en canales públicos/abiertos, en lugar de reproducir la propaganda de la cadena a los que otros hoteles te obligan. El desayuno fue de primer nivel, sabía de eso antes de ir ¡es realmente sabroso... sorprendente! Los felicito por su política de inclusión al contar con personas con discapacidad en el equipo de atención al cliente. Tanto el trato como el proceso de check-out fueron agradables.
La atención de la persona que me atendió durante el check-in dejó mucho que desear y resultó desagradable. Llegué por la noche y encontré el hotel con las puertas cerradas y bloqueadas con dos portamaletas, cuales "barricadas" al pasajero, que es un cliente de esa empresa. Esta situación me generó ... bueno... alguna impresión! Para eso está el personal de seguridad.
La recepción excelente y comida de restaurante muy buena, si un poco lenta
La recepción excelente y comida de restaurante muy buena, si un poco lenta
Cama confortável
Cama confortável
Fiquei um pouco decepcionada com o quarto, pois a vista das montanhas foi bem diferente da foto do anúncio e, quando chegamos, o banheiro estava com um cheiro muito forte de esgoto. Além disso, o banheiro não é muito confortável e as instalações são bem mais antigas do que parece nas fotos.
La excelente amabilidad y preocupación constante del personal marca la diferencia de forma muy positiva
La excelente amabilidad y preocupación constante del personal marca la diferencia de forma muy positiva
Todo bien
El desayuno
El desayuno
La vista norte
Limpez e cuidado
Limpez e cuidado
