My Charm Lisbon Suites

About this hotel

Central Location Situated in the heart of Lisbon's Arroios district, My Charm Lisbon Suites offers easy access to popular attractions like Dona Maria II National Theatre and Commerce Square, making it an ideal choice for travelers looking to explore the city. Modern Amenities Guests can enjoy the convenience of a 24-hour front desk, free WiFi, and air conditioning in all units. The safety deposit box and flat-screen TV add a touch of luxury to your stay, while some rooms even feature a balcony for a stunning view of the city. Nearby Landmarks Explore iconic landmarks such as St. George's Castle and Lisbon Oceanarium, located just a short distance away from the guest house. With the airport also in close proximity, My Charm Lisbon Suites ensures a seamless travel experience. Ready to experience the charm of Lisbon? Book your stay at My Charm Lisbon Suites now!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Heating
• Family rooms
• Lift / Elevator
• Airport shuttle
• Safety deposit box
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Daily housekeeping
• Airport shuttle (additional charge)
• Wheelchair accessible
• Vending machine - drinks
• Toilet with grab rails
• Vending machine - snacks
• Outdoor furniture
• Airport drop off
• Airport pick up
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• CCTV in common areas
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.7

  Multiple reviews pointed to insufficient cleanliness with visible dirt and maintenance issues.

• Service9.2

  Generally positive comments regarding staff friendliness and helpfulness.

• Location8.7

  Good proximity to transport and amenities with some comments about safety.

• Room Quality7.6

  Rooms were described as small and lacking basic amenities, but some found them comfortable.

• Amenities8.2

  Adequate amenities were mentioned, but some details about maintenance were lacking.

• Value for Money8.6

  Mixed sentiments but overall reasonable value for the price-given location.

• Food and Beverage8.7

  No specific comments on food and beverage; assumed standard for hotel rating.

• Overall Experience8.6

  General sentiment was positive despite some specific complaints.

Guest reviews

Delayed, bureaucratic check-in with a 50 euro deposit, which I found unnecessary for a one-night stay. Besides, I hadn't realized the bathroom was shared with other rooms.

The location is very convenient with the metro, the comfort of the structure, and the size of the room

The location is very convenient with the metro, the comfort of the structure, and the size of the room

Overlooking a large avenue and being in a busy area (the positive side of the central location), noise from the street could be heard early in the morning, but all solvable with earplugs

Good location next to the metro

Good location next to the metro

We could only check into the room at 4:30 pm, even though check-in was supposed to be from 3:00 pm. Also, a man was shouting all night, making it impossible to sleep despite closed windows. The room was so small that you could hardly open your suitcase.

We had a water leak in the room, and the staff immediately provided another room

We had a water leak in the room, and the staff immediately provided another room

Attentive staff. Good value for money.

Attentive staff. Good value for money.

Very tight room with a slight musty smell. I left the balcony open and the air conditioning on while we went out for dinner, and it improved. The bathroom is super tight.