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Madrid, ES

Emperador

Gran Via 53

4 stars · Guest score 8.7/10

About this hotel

Luxurious Accommodation Experience elegance and style in our rooms at Emperador. Enjoy free WiFi, flat-screen TV, and marble-floored bathrooms for your comfort and convenience. Prime Location Perfectly situated in the heart of Madrid, our hotel is a stone's throw away from Gran Vía, the Royal Palace, and Puerta del Sol. With nearby metro stations, exploring the vibrant city is a breeze. Spectacular Rooftop Experience Unwind at our seasonal rooftop swimming pool and terrace, offering breathtaking city views. Sip on cocktails while taking in the sights of the Royal Palace, Almudena Cathedral, and Gran Vía Avenue. Book your stay at Emperador now for a truly unforgettable experience.

Highlights

Prime Location

Located in the heart of Madrid, close to Gran Vía, the Royal Palace, and Puerta del Sol, with easy access to public transport for exploring the city.

Comfort & Service

Enjoy elegant rooms with free WiFi, flat-screen TVs, and marble bathrooms designed for your comfort and convenience.

Spectacular Rooftop

Relax at the seasonal rooftop pool and terrace, offering stunning city views and a perfect spot for cocktails and unwinding.

Facilities

Swimming pool
Outdoor pool
Outdoor pool - seasonal
Pool with view
Pool bar
Rooftop pool

All 74 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Massage services
Currency exchange
Non-smoking throughout
Sun terrace
Daily housekeeping
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Snack bar
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Temporary art galleries

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

What's nearby

Puerta del Sol0.6 km
Royal Palace of Madrid (Palacio Real)1.2 km
Museo del Prado2.0 km
Gran Vía (shopping & entertainment avenue)0.1 km
Plaza Mayor0.9 km
Museo Nacional Centro de Arte Reina Sofía1.7 km
Parque del Retiro (Buen Retiro Park)2.3 km
Adolfo Suárez Madrid–Barajas Airport (MAD)13 km
Callao (Metro station / Plaza del Callao)0.1 km
Plaza de España0.7 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.8
Consistently mentioned as very clean; many reviews highlight cleanliness positively.
Service9.3
Multiple reviews praised the service as excellent and staff being friendly.
Location9.3
Location frequently cited as a highlight; close to major attractions.
Room Quality8.2
Some complaints about small rooms and old facilities; impacts average sentiment.
Amenities8.8
Amenities were generally praised, but some concerns about limited breakfast options.
Value for Money8.7
Good value perceived, though some felt it was a bit expensive; overall satisfactory.
Food and Beverage7.8
Diverse sentiments about breakfast offerings and limited fruit; slightly lower score.
Overall Experience8.8
Overall experiences were positive with many guests expressing a desire to return.

Guest reviews

bernard · 9/10

Sara · 10/10

Very central to Restaurants and shopping
Very central to Restaurants and shopping
Restaurant/Bar in the hotel has exaggerated prices, Roof pool is outdated
Petra · 7/10

Location and rooftop pool
Location and rooftop pool
Rooms had windows facing walls
Zorica · 9/10

We didn’t like the drinks or the dinner and drinks, it was not tasty and very expensive. Breakfast was the same
Helen · 9/10

Location
Location
Staff not very friendly
Chris · 6/10

The availability at the reception, they are super organized. The location is stunning, the pool and the bar on the terrace.
The availability at the reception, they are super organized. The location is stunning, the pool and the bar on the terrace.
Rooms are a bit dated and objectively a bit expensive but it's worth it. Breakfast is really too expensive.
barbara · 9/10

Location, rooftop pool
Location, rooftop pool
Room looks at the inside, small and on a low floor
Andrey · 10/10