Hotel Chamartin The One

About this hotel

Prime Location in Madrid's Financial District Hotel Chamartin The One is conveniently situated in Chamartin Train and Metro Station, making it an ideal choice for business travelers. With easy access to major transportation hubs and the city's financial district, our hotel offers the perfect blend of comfort and convenience. Modern Rooms and Amenities Our air-conditioned rooms are designed for your utmost comfort, featuring flat-screen TVs, safes, and complimentary WiFi. Unwind in our spacious accommodations equipped with all the essentials including free toiletries and a hairdryer in the private bathroom. Dining and Business Services Indulge in a delectable dining experience at Restaurant Salon Intercity or savor a drink at the English bar. For your convenience, our hotel offers car hire services, ticket assistance, and day trip planning. With meeting rooms and business services available, Hotel Chamartin The One caters to all your professional needs. Experience convenience and comfort at Hotel Chamartin The One - book your stay with us today!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Business center
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Breakfast in the room
• Packed lunches
• Private check-in/check-out
• Designated smoking area
• Shared lounge/TV area
• Concierge service
• Special diet menus - on request
• Grocery deliveries
• Wheelchair accessible
• Kid meals
• Snack bar
• ATM/cash machine on site
• Kid-friendly buffet
• Outdoor furniture
• Wine/champagne
• Coffee Shop on site
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Breakfast takeaway containers
• Key card access
• Mobile app for room service

Check-in & checkout

Check-in

01:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.6

  Generally reported as clean (explicit mentions of 'Limpieza' and 'clean'), with isolated incidents of plumbing odor in one suite but overall cleanliness praised.

• Service9.0

  Staff repeatedly described as friendly, helpful and welcoming at reception; multiple citations of excellent personal service and repeat guests returning for the staff.

• Location9.5

  Consistently highlighted as the hotel's strongest point: immediately adjacent to the train station and metro, ideal for early departures and connections.

• Room Quality7.2

  Mixed feedback: some comfortable/large beds, but several reports of tired/old rooms, noisy AC, issues with blinds, outdated bathrooms and occasional maintenance problems.

• Amenities7.2

  Amenities are basic: excellent breakfast offering but no pool, basic in-house restaurants reported, and some inconveniences (noisy lifts/AC); limited extras mentioned.

• Value for Money7.7

  Mixed perceptions: some call the price affordable while others say it feels overpriced for what is offered (requests for included breakfast noted).

• Food and Beverage8.6

  Breakfast commonly praised for variety and quality (hot/cold options, bakery, gluten-free choices); a few guests found the quality mediocre despite choice.

• Overall Experience7.8

  Overall positive experience driven by location, friendly staff and good breakfast, tempered by room/maintenance issues and some noise/amenity shortcomings.

Guest reviews

Room

Room

Disastrous breakfast

Cleanliness

Cleanliness