Key West, US

Hilton Garden Inn Key West / The Keys Collection

3850 N Roosevelt Blvd

3 stars · Guest score 7.8/10

About this hotel

Convenient Location Located just minutes away from the Key West International Airport and Duval Street, the Key West Hilton Garden Inn offers easy access to the city's popular attractions. Relaxation and Recreation Enjoy the outdoor pool with a hot tub, stay active at the fitness centre, or unwind at the tiki bar with a refreshing cocktail. Bicycles are available for exploring the area, and there's even a shuttle to take you to the city centre. Delightful Dining and Services Indulge in delicious meals at the Garden Grille restaurant, grab drinks and snacks at the poolside tiki bar, and let the concierge service assist you in planning your Key West adventures. With comfortable rooms featuring modern amenities, your stay at Hilton Garden Inn Key West will be unforgettable.

Highlights

Convenient Location

Minutes from Key West International Airport and Duval Street, offering easy access to popular attractions and vibrant neighborhood sights.

Guest Comfort & Service

Enjoy modern amenities, a relaxing outdoor pool with hot tub, and attentive concierge services to enhance your stay.

Unique Amenities & Dining

Savor meals at the Garden Grille, unwind at the tiki bar, and explore the area with bicycles and a shuttle service.

Facilities

  • Parking
  • Swimming pool
  • Outdoor pool
  • Accessible parking
  • Pool bar
  • Fence around pool
All 70 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Terrace
  • Family rooms
  • Garden
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Fishing
  • Cycling
  • Bar
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Dry cleaning
  • Diving
  • Snorkelling
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Electric vehicle charging station
  • Sun loungers or beach chairs
  • Wine/champagne
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Bike tours
  • Tour/class on local culture
  • Live music/performance
  • Broadcast Live sport events
  • Happy hour

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    Cleanliness mentioned positively but had issues with dirty towels and some rooms not being cleaned properly.

  • Service8.7

    Overall positive experiences with staff, particularly noted warmth and hospitality.

  • Location8.0

    Generally favorable, distance from downtown noted by some but considered a plus for quietness.

  • Room Quality7.2

    Complaints about outdated rooms and issues with specific amenities like the broken bathroom door.

  • Amenities7.7

    Amenities were sufficient but limited insights into extra facilities; cited issues with pool access.

  • Value for Money6.7

    High costs mentioned compared to quality and unexpected fees for breakfast and parking.

  • Food and Beverage8.2

    Breakfast and general dining experiences are well rated.

  • Overall Experience8.2

    Generally positive experience despite some issues noted in service and amenities.

Guest reviews

Youness · 8/10

Everything

Everything

Check-in, they lost our reservation. 1h to resolve and downgrade the room

ALESSANDRO · 8/10
Prasanna · 8/10

Ability to use facilities next door in Blue Flamingo, free shuttle bus to town.

Ability to use facilities next door in Blue Flamingo, free shuttle bus to town.

Scott · 7/10
Herbert · 8/10
Shirly · 8/10

The property was dirty, room was ok and staff terrible

The property was dirty, room was ok and staff terrible

Theft. All Staff unprofessional

Woonfatt · 1/10

Delicious breakfast, room cleanliness, free parking spaces, elevator

Delicious breakfast, room cleanliness, free parking spaces, elevator

Not applicable

Paulina · 10/10