New Orleans, US

Embassy Suites by Hilton New Orleans Convention Center

315 Julia St

3 stars · Guest score 7.8/10

About this hotel

Prime Location Located in the heart of central New Orleans, the Embassy Suites New Orleans Convention Center offers unrivaled proximity to major attractions like the Riverwalk Marketplace and Bourbon Street. Explore the historic French Quarter just steps away. Complimentary Amenities Start your day with a delicious cooked-to-order breakfast and wind down with a complimentary nightly manager's cocktail reception. Enjoy these free perks during your stay at the Embassy Suites. Modern Facilities Stay active at the state-of-the-art fitness centre or unwind in the spacious swimming pool. Whether you're here for business or leisure, the hotel's amenities cater to all your needs. Book your stay at the Embassy Suites New Orleans Convention Center for a perfect blend of convenience and comfort.

Highlights

Prime Location

Situated in central New Orleans, steps from the French Quarter, Riverwalk Marketplace, and Bourbon Street, offering easy access to iconic attractions.

Guest Comfort

Enjoy a cooked-to-order breakfast and a nightly manager's cocktail reception, ensuring a welcoming and relaxing stay.

Modern Amenities

Stay active at the fitness centre, unwind in the spacious pool, and experience the hotel's inviting amenities.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Parking garage
All 56 facilities
  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Daily housekeeping
  • Designated smoking area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • Snack bar
  • ATM/cash machine on site
  • Kid-friendly buffet
  • Sun loungers or beach chairs
  • Wine/champagne
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • 24-hour security
  • Walking tours
  • Bike tours
  • Happy hour

Check-in & checkout

Check-in
04:00 PM – 11:00 PM
Check-out
11:00 AM

Accessibility

50 accessibility score

  • Ramp access
  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Pool lift
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Hearing accessible
  • Wheelchair accessible
  • Visually accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.9

    Some guests mentioned that the property could use some touch ups and general cleanliness could have been better.

  • Service8.4

    Multiple reviews praised the staff, particularly Marvin, noting exceptional service and helpfulness.

  • Location8.4

    Guests appreciated the convenience of the location near attractions while still offering peace and quiet.

  • Room Quality7.4

    Rooms were described as clean and spacious but some had complaints about certain room placements.

  • Amenities7.9

    The hotel offers complimentary breakfast and evening drinks, though parking options were seen as expensive.

  • Value for Money7.4

    Concerns were raised about unexpected added costs such as valet parking and security deposits.

  • Food and Beverage7.9

    Guests enjoyed the breakfast and the quality of the food at the hotel bar.

  • Overall Experience7.9

    While some had bad experiences with the staff, many highlighted the positive interactions that enhanced their stay.

Guest reviews

Its location.

Its location.

The room smelled, the furniture was damaged and old, we had to keep asking for extra towels (we had 3 ppl and the housekeeping would only leave 1 set of towels), the food was subpar and when you go to scoop some of the dried cranberries for your oatmeal, a swarm of fruit flies would rise out of the bowl. I haven’t stayed at an Embassy Suites in probably 2 decades, but I remember it being good quality, excellent service, and great for traveling families. I’m not sure if it’s the brand that has gone down or just this location. Nevertheless, I will never be back!

KRISTIN · 3/10

Everything was wonderful

Everything was wonderful

Parking fees

Shannon · 10/10

Location

Location

Hotel is out dated

Kelvin · 5/10
Chavon · 7/10
Tajh · 10/10
Shaniqua · 10/10

The location

The location

The system was down when we were supposed to check in

Shaniqua · 7/10

Convenient location. Rooms were clean and bed was comfortable.

Convenient location. Rooms were clean and bed was comfortable.

Door on balcony had a hard time locking. Valet took too long to get vehicles. The guy at check in was trying to charge my debit card for $400 for a damage deposit several times. He kept saying my card was declining which it was not! My bank caught the charges and immediately blocked them. Another girl checked me and everything went through fine. He needs to be stopped from trying to steal money from people!!

Tiquanna · 6/10