Central Auckland Location
Situated in Auckland CBD, the hotel offers easy access to Queen Street, Britomart Station, Spark Arena, and the waterfront.
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Auckland, NZ
Pullman Auckland Hotel & Apartments
Cnr Waterloo Quadrant & Princes Street
5 stars · Guest score 8.4/10
About this hotel
Stylish Accommodation with Stunning Views Experience luxury at Pullman Auckland Hotel & Apartments with breathtaking views of the city, harbour, and lush parks. Each room features a work desk, LED TV, and some even boast a private balcony. Award-Winning Day Spa and Fitness Center Indulge in relaxation at the on-site spa with a heated pool, sauna, steam room, and rejuvenating massages. Stay active at the fitness center before unwinding with a spa treatment. Central Location with Premium Amenities Located in Auckland CBD, enjoy complimentary WiFi, easy access to Queen Street, Britomart Station, and Spark Arena. Wired Internet is available, and the waterfront is just a short stroll away. Book now to elevate your Auckland stay at Pullman Hotel & Apartments!
Highlights
Luxury Guest Experience
Enjoy award-winning spa services, a heated pool, sauna, steam room, and modern rooms with work desks, LED TVs, and private balconies.
Premium Amenities & Dining
Benefit from complimentary WiFi, wired Internet, and on-site dining options in a stylish setting with stunning city and harbor views.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Accessible parking
- Heated pool
- Indoor pool
- Swimming pool toys
- Indoor pool - seasonal
- Pool cover
All 90 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Bar
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Snack bar
- Electric vehicle charging station
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Shallow end
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Manicure
- Pedicure
- Fitness classes
- Personal trainer
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Live music/performance
- Broadcast Live sport events
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 11:30 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Mixed signals: several guests explicitly called the hotel 'lovely and clean', but there are notable negatives — a guest reported a grubby/old room, and another described chlorine odor and fungal growth in pool equipment impacting lobby/bar areas.
- Service9.2
Generally excellent: multiple mentions of friendly, efficient and amazing staff from front desk to restaurant; only minor service gaps noted (no airport shuttle, limited breakfast explanation).
- Location9.2
Very strong: many guests highlight the central location, proximity to train/station and town, and quiet despite being close to everything.
- Room Quality7.8
Mixed: several guests praised spacious, comfortable and warm rooms, but others reported aged or unrenovated/grubby rooms, poor lighting, a hole by wiring and AC/ventilation issues in some rooms.
- Amenities8.3
Generally positive: pool, spa, sauna, steam room, ice bath and bar are frequently praised; however, concerns about strong chlorine smell, pool hygiene (fungus, broken floaters) and limited sunbeds reduce the score slightly.
- Value for Money7.6
Mixed to slightly below expectations: some guests felt all categories only 'served their purpose' and one said it was a poor choice compared to their usual; parking was noted as expensive and breakfast was average for some.
- Food and Beverage8.5
Mostly positive: buffet breakfast and dining are praised by several guests as excellent, though there are isolated negative incidents (prawns causing sickness for two guests, and some guests found breakfast service lacking).
- Overall Experience9.0
Overall favourable: multiple 'lovely stay', 'very satisfied' and 'amazing' comments indicate strong overall sentiment, tempered by a few serious negatives (unclean/old room for one guest, pool hygiene issues) for some visitors.
Guest reviews
Pool facilities and breakfast were very good. Service excellent too.
Pool facilities and breakfast were very good. Service excellent too.
Room was a bit outdated and bathroom really small.
Location, quiet and comfortable
Location, quiet and comfortable
All good
Elegance and comfort
Elegance and comfort
I did not find any negative aspects during my stay.
Breakfast was great
Breakfast was great
Older room and coffee was expensive