Montego Bay Location
Enjoy easy access to local attractions and the vibrant Caribbean atmosphere right outside the resort.
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Montego Bay, JM
Dreams Rose Hall All-Inclusive Resort & Spa
Rose Hall
4 stars
About this hotel
Luxurious Caribbean Paradise Private Beach and Championship Golf Course Indulge in the luxury of a private beach and a championship golf course at the Hilton Rose Hall Resort & Spa. Enjoy breathtaking views of the coast or nearby hills from your stylish room's floor-to-ceiling windows and balcony. Exciting Water Park and Dining Options Experience fun and relaxation at the resort's own water park with slides, terraced pools, and dive-in movies. After a day of adventure, savor a variety of dining options from elegant Three Palms Restaurant to Jamaican specialties at The Seaside Grill. Full-Service Spa and Modern Amenities Unwind at the full-service spa, stay active at the modern gym with a jogging track, or enjoy water activities like scuba diving and water skiing. With on-site car rental service and tour desks, every need is catered to at Rose Hall Resort. Book now for an unforgettable Caribbean getaway at Hilton Rose Hall Resort & Spa!
Highlights
Guest Comfort & Service
Relax in stylish rooms with modern amenities, and take advantage of full-service spa and personalized services for a memorable stay.
Unique Amenities & Dining
Experience exciting water park fun, championship golf, and diverse dining options from elegant to local Jamaican cuisine.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Outdoor pool
- Accessible parking
- Kids' pool
All 132 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Children's playground
- Dry cleaning
- Breakfast in the room
- Massage services
- Windsurfing
- Games room
- Snorkelling
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Babysitting/child services
- Billiards
- Darts
- Chapel/shrine
- Karaoke
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Water park
- ATM/cash machine on site
- Water sport facilities on site
- Indoor play area
- Private beach area
- Kid-friendly buffet
- Evening entertainment
- Baby safety gates
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Water slide
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Tennis equipment
- Manicure
- Pedicure
- Fitness classes
- Hair Salon Services
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Key card access
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Cooking class
- Aerobics
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.5
Room was not cleaned one day and there were maintenance issues such as holes in walls.
- Service9.5
Staff was professional and committed to maintaining service quality during a crisis, as highlighted in the reviews.
- Location8.5
Beautiful location in Jamaica, but not explicitly praised or criticized.
- Room Quality7.5
Room maintenance issues such as broken windows and lack of amenities were mentioned.
- Amenities8.5
Water park and activities were enjoyable, but some amenities have been reduced.
- Value for Money7.5
Concerns over hidden costs and reduced included services suggest lower value for money.
- Food and Beverage7.0
Food options were reduced and not as satisfactory as in previous stays.
- Overall Experience9.0
Despite issues, positive experiences during the hurricane showcase the resilience of the hotel staff.
Guest reviews
Food was great! Everything was great!
Food was great! Everything was great!
Location was good, overall staff was pleasant. I was not pleased with food choices available, food was limited and did not provide a consistent authentic Jamaican cuisine throughout. A broad range of menus are always good, but still important to have authenticity to the land visited. The Rum barrel restaurant provided suitable cuisine which was fulfilling to the palate. Staff was also good, including bartender Leoneil who went beyond to make a good experience.
Location was good, overall staff was pleasant. I was not pleased with food choices available, food was limited and did not provide a consistent authentic Jamaican cuisine throughout. A broad range of menus are always good, but still important to have authenticity to the land visited. The Rum barrel restaurant provided suitable cuisine which was fulfilling to the palate. Staff was also good, including bartender Leoneil who went beyond to make a good experience.
The hotel grounds are still good, but needs to be updated a bit. Some locations were unattractive with weathering. Again, authentic dishes were not offered daily throughout the day. Having Jamaica day only on Saturdays is not useful to those who are not there that day. The Jerk Hut restaurant open for lunch did not fulfill its promise to offer jerk dishes. The food lacked simple flavors that should be present. The hotel did not offer an alternative to their no straws use, paper straws should have been offered as an alternative. Some folks require the use of straws.
Beautiful view of the ocean, clean rooms, staff were super friendly and helpful.
Beautiful view of the ocean, clean rooms, staff were super friendly and helpful.
The staff were welcoming and respectful, very knowledgeable about the resort. Beautiful scenery, the food and drinks were great! The festivities/entertainment were amazing. My husband and I had a wonderful time. We’ll definitely come back to Dreams Rose Hall Resort!
The staff were welcoming and respectful, very knowledgeable about the resort. Beautiful scenery, the food and drinks were great! The festivities/entertainment were amazing. My husband and I had a wonderful time. We’ll definitely come back to Dreams Rose Hall Resort!
I honestly, can’t think of anything I dislike about Dreams Rose Hall Resort. Everything was Amazing!
Lovely location
Lovely location
Worn and old. Buffet food boring. Extra charge for several things
Everything was excellent and exceeded our expectations.
Everything was excellent and exceeded our expectations.