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Seattle

Hotel Sorrento

900 Madison St

4 stars · Guest score 8.7/10

About this hotel

Distinctive in the way only Seattle can be, Hotel Sorrento has stood as a landmark for more than a century. Opened in 1909 as Seattle's first boutique hotel, it has hosted gold rush magnates, military brass, literary icons and bohemian rebels. Set on First Hill, the hotel overlooks downtown while keeping its own sense of calm, just steps from museums, theaters and Seattle's waterfront icons. No two of its 76 rooms and suites are alike: each features original detailing, vintage furnishings and marble baths. Dining at STELLA. offers coastal Italian dishes, with the velvet charm of the Fireside Room and its octagonal lobby, plus a calendar of events from literary salons to rooftop yoga and live piano performances.

Highlights

Nearby Attractions & Vibe

Set on First Hill with views of downtown, Hotel Sorrento is steps from Seattle’s museums, theaters and waterfront icons, placing you in a central, walkable neighborhood.

Service & Comfort

Guests praise attentive, helpful staff and spacious rooms with comfortable beds, making stays smooth from check-in to departure.

Distinctive Amenities & Dining

Enjoy STELLA. dining with coastal Italian fare, plus the Fireside Room and lobby ambiance that reflect the hotel’s historic charm.

Facilities

Pet Friendly (pet package $25/night per pet, max 2 pets, 80 lb limit, no breed restrictions)
Valet Parking
Private parking
Accessible parking
Parking garage
Pet bowls

All 80 facilities

Nespresso Coffee Maker
Bottled Water
Electric Kettle
Personal Refrigerator
2 HD TVs with Cable (Select Rooms)
High-Speed Internet
Separate Sitting Area (Select Rooms)
Luxury Bedding
Desk
Hair Dryer
Marble Bathroom
Alarm Clock
Phone
On-Site Business Center
On-Site Fitness Center
Restaurant (STELLA.)
Fireside Room / Bar
Rooftop Events & Weddings
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Garden
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Barber/beauty shop
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
Board games/puzzles
Concierge service
Special diet menus - on request
Allergy-free room
ATM/cash machine on site
Outdoor furniture
Wine/champagne
Fruits
Outdoor fireplace
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
Food delivered to guest room
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Live music/performance
Happy hour

Check-in & checkout

Check-in: 04:00 PM – 12:00 AM
Check-out: 12:00 PM

House rules

Check-in / check-out

Check-in from 16:00:00, check-out until 12:00:00.

Minimum age

Guests must be at least 21 years old to check in.

Pets

Pets are allowed; charges may apply.

Extra bed

Extra bed available for ages 0–None: free.

Cot

Cot available for ages 0–2: free.

Payment

Payment: pay at the property, pay online later, pay online now.

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.7
Standard quality for this hotel tier.
Service8.9
Repeated praise for excellent, attentive and helpful staff; exceptional assistance during a medical stay and consistently warm service.
Location9.0
Multiple mentions of a central, convenient location with easy access to transport, restaurants, and the waterfront; safe and walkable area.
Room Quality8.2
Rooms described as large with comfortable beds, but several guests noted noise (road, ventilation, dumpsters) and older windows/insulation; some prefer a walk-in shower over bath/shower.
Amenities8.6
Bar, restaurant and terrace repeatedly highlighted (good drinks, lovely ambiance); convenient nearby shops; overall strong amenity offering.
Value for Money8.0
Mixed signals: some reviews note very good value for families, while others call the hotel quite expensive.
Food and Beverage8.9
Generally high marks for breakfast, bar drinks and the Stella restaurant/terrace; occasional notes that dinner can be inconsistent.
Overall Experience9.3
Strong overall sentiment of charm and memorable stays ('best hotel experience', 'fantastic'); many guests say they'd return.

Guest reviews

The steam heating was out but staff made us comfortable with a move to a better room with space heaters.
The steam heating was out but staff made us comfortable with a move to a better room with space heaters.
There were no electrical outlets in the bathroom.
Lisa · 7/10

Super charming keeping traditional vibe in a contemporary way. Staff excellent!
Super charming keeping traditional vibe in a contemporary way. Staff excellent!
All perfect!
Viola · 10/10

Loved the style and craftsmanship
Loved the style and craftsmanship
Room was near the dumpsters so having to heat the trash trucks early in the morning wasn’t great
Amanda · 10/10

Historical aspects and features.
Historical aspects and features.
Nothing
Holly · 10/10

Convenient location
Convenient location
I would much prefer a walk in shower rather than a bath with shower.
Nancy · 7/10

Charming hotel with friendly and knowledgeable staff. The drinks in the restaurant were fantastic and so was breakfast. Dinner was hit or miss. Some things were very good and others mediocre. We really enjoyed our stay and would stay here again. There is a convenience store nearby and several restaurants and coffee shops in walking distance. The area is safe to walk around. You do get some road noise being downtown so if you are a light sleeper it might not be the best place to stay.
Charming hotel with friendly and knowledgeable staff. The drinks in the restaurant were fantastic and so was breakfast. Dinner was hit or miss. Some things were very good and others mediocre. We really enjoyed our stay and would stay here again. There is a convenience store nearby and several restaurants and coffee shops in walking distance. The area is safe to walk around. You do get some road noise being downtown so if you are a light sleeper it might not be the best place to stay.
CharlieTravels13 · 10/10

Ruth · 9/10

Excellent hotel staff and ambiance. Comfortable beds and well appointed rooms. Bar has lovely drinks and delicious food. Highly recommend!
Excellent hotel staff and ambiance. Comfortable beds and well appointed rooms. Bar has lovely drinks and delicious food. Highly recommend!
Lamikins · 10/10