Downtown Denver Location
Situated in the heart of Denver, enjoy easy access to local attractions and the vibrant city atmosphere right outside your door.
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Denver, US
The Brown Palace Hotel and Spa, Autograph Collection
321 17th Street
4 stars · Guest score 8.6/10
About this hotel
Luxurious Accommodations Step into elegance at The Brown Palace Hotel and Spa, Autograph Collection, where each room features plush linens, a flat-screen TV, and an en suite bathroom. Relax in style with 24-hour room service and bathrobes provided for your comfort. Indulgent Amenities Unwind at the spa or stay active at the fitness centre, offering a range of massage and salon services. Whether it's a relaxing treatment or a workout session, we have you covered for a rejuvenating stay. Culinary Delights Savor exquisite dining experiences at our 3 on-site restaurants, from an elegant breakfast at Ellyngton's to fine dining at Palace Arms. Don't miss out on the special Dom Perignon Champagne brunch buffet and the classic Ship Tavern offerings. Experience luxury and convenience at The Brown Palace Hotel and Spa, Autograph Collection. Book your stay now for a memorable getaway!
Highlights
Exceptional Guest Service
Experience personalized service with plush accommodations, 24-hour room service, and amenities designed for your comfort.
Luxury Dining & Spa
Indulge in fine dining at three on-site restaurants and unwind with spa treatments or a workout at the fitness centre.
Facilities
- Parking
- Valet parking
- Private parking
- Accessible parking
- Parking garage
All 62 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Pets allowed
- Hiking
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Cycling
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Paid WiFi
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Walking tours
- Live music/performance
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Several reviews mention issues with the cleanliness of the rooms, including a dirty bathtub.
- Service8.9
Mixed sentiments regarding service; while some staff were praised, others showed lack of attentiveness, especially during breakfast.
- Location9.9
Centrally located, with easy access to holiday events and downtown experiences.
- Room Quality7.9
Negative reviews referenced outdated rooms and temperature control issues.
- Amenities8.9
Some issues with amenities, yet the lobby and historic charm were appreciated.
- Value for Money8.4
Prices considered high given the reported service and room quality issues.
- Food and Beverage6.9
Significant disappointment noted regarding the included breakfast promises that weren't fulfilled.
- Overall Experience9.5
Ultimately a mixed experience; while there were beautiful aspects, the service and amenities detracted from the overall satisfaction.