New Orleans, US

DoubleTree by Hilton New Orleans

300 Canal St

4 stars · Guest score 8.4/10

About this hotel

Luxurious Accommodations Experience comfort and style at DoubleTree by Hilton New Orleans with beautifully appointed rooms featuring modern amenities like flat-screen TVs and cozy seating areas. Relax and unwind in a private bathroom equipped with complimentary toiletries and a coffee machine for your convenience. Exceptional Facilities Indulge in the outdoor pool and terrace, perfect for soaking up the sun or enjoying a refreshing dip. Unwind at the on-site bar or take advantage of the 24-hour front desk services, including tour assistance and a safety deposit box. Stay productive with access to the business center and meeting facilities. Prime Location Conveniently located just steps away from Bourbon Street, our hotel offers easy access to Morial Convention Center and St Louis Cathedral. With free WiFi and private parking available, DoubleTree by Hilton New Orleans is your ideal choice for a memorable stay in the vibrant city.

Highlights

Prime Location

Just steps from Bourbon Street, the hotel offers easy access to popular attractions like Morial Convention Center and St Louis Cathedral.

Guest Comfort

Enjoy modern rooms with flat-screen TVs, private bathrooms, and 24-hour front desk services to ensure a relaxing stay.

Distinctive Amenities

Relax by the outdoor pool, unwind at the on-site bar, and take advantage of free WiFi and private parking.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Rooftop pool
All 63 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Daily housekeeping
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Visual aids: Braille
  • Auditory guidance
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Face masks for guests available

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

What's nearby

  • French Quarter0.2 km
  • Jackson Square0.6 km
  • Bourbon Street0.3 km
  • Audubon Aquarium of the Americas0.5 km
  • Frenchmen Street (live music district)1.2 km
  • The National WWII Museum1.4 km
  • Caesars Superdome (formerly Mercedes-Benz Superdome)1.9 km
  • Louis Armstrong Park0.7 km
  • New Orleans Union Passenger Terminal (Amtrak/Bus)1.6 km
  • Louis Armstrong New Orleans International Airport (MSY)19 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.9

    Several reviews mentioned issues with cleanliness.

  • Service9.3

    Staff were friendly and accommodating, with positive sentiments highlighted throughout.

  • Location9.4

    The location is praised for being convenient and within walking distance to attractions.

  • Room Quality8.3

    Rooms were generally clean and well-maintained, with minor issues reported.

  • Amenities8.3

    Valet parking was mentioned positively, but there were complaints about missing amenities.

  • Value for Money7.3

    Guests felt that the pricing was misleading with additional charges, affecting perceived value.

  • Food and Beverage7.9

    Concerns regarding breakfast reservations and food-related services impacted overall satisfaction.

  • Overall Experience8.8

    Despite some negative points, many guests reported enjoyable experiences overall.

Guest reviews

The location was great. Easy walk to places

The location was great. Easy walk to places

When I booked the room it said damage deposit was $75 but when I got there surprise surprise it was $150 even though I was informed otherwise.

Mr.TZ · 4/10
Xavier · 9/10

Convenience of the location and the staff were excellent

Convenience of the location and the staff were excellent

Housekeeping needs to ensure that the bathroom supplies are always topped up without having to ask

Deryck · 8/10

1. I did not state a preference for a quiet room, so I don't know why you stated that. 2. The room had no extra toilet rolls & after waiting over an hour to receive them, I had to go down to the front desk & the person at the desk was not the most friendly about it. A guest should not have to endure this humiliation. 3. Location was good for our needs. 4. We were not informed that there was only valet parking and accessing the parking port was problematic.

1. I did not state a preference for a quiet room, so I don't know why you stated that. 2. The room had no extra toilet rolls & after waiting over an hour to receive them, I had to go down to the front desk & the person at the desk was not the most friendly about it. A guest should not have to endure this humiliation. 3. Location was good for our needs. 4. We were not informed that there was only valet parking and accessing the parking port was problematic.

See above

Victor · 7/10
Tekeara · 1/10
Shenna · 10/10
Quinton · 1/10

Maybe the location... but you can find better at the same price!

Maybe the location... but you can find better at the same price!

Dirty structure, in every towel I found hairs, fake eyelashes on the floor in the room when I arrived. Dust and very dated furniture. Not to mention the breakfast (the worst in hotels in my life). In addition to the final surprise with the charge for breakfasts that were already included in my Booking rate. Only after complaining was I refunded. Besides the tap water that came out drop by drop. Stay away from this hotel

Antonio · 1/10