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Chicago, US

Hilton Chicago

720 S Michigan Ave

3 stars · Guest score 8/10

About this hotel

Luxurious Accommodations with Stunning Views Unmatched Amenities for Ultimate Relaxation The hotel offers an indoor pool, hot tub, and a seasonal sundeck for guests to unwind and enjoy. Additionally, there's a modern fitness center and a business center to cater to all guest needs. Delicious Dining Options for Every Palate Guests can indulge in local cuisine and craft beers at 720 South Bar & Grill, enjoy live entertainment at Kitty O’Sheas Irish pub, or grab a quick bite at Herb N' Kitchen. Room service is also available for added convenience. Experience the best of Chicago at Hilton Chicago, where luxury meets convenience. Book your stay now for an unforgettable experience at the heart of the city.

Highlights

Nearby Attractions Walks

Step out to Grant Park, Buckingham Fountain, Millennium Park, and the Art Institute of Chicago for culture, scenery, and iconic city views—all within a short walk.

Service and Comfort

Guests praise attentive staff and convenient, well-located accommodations designed for a relaxed stay in the heart of the city.

Distinctive Amenities & Dining

Enjoy on-site options from 720 South Bar & Grill to Kitty O’Sheas, plus an indoor pool, hot tub, fitness center, and business center for every need.

Facilities

Parking
Accessible parking
Parking garage

All 68 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Sauna
Dry cleaning
Currency exchange
Non-smoking throughout
Sun terrace
Daily housekeeping
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Snack bar
ATM/cash machine on site
Toilet with grab rails
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Coffee Shop on site
Fruits
Fitness/spa locker rooms
Personal trainer
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
CCTV in common areas
Face masks for guests available
24-hour security
Walking tours
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 11:00 AM

What's nearby

Millennium Park (Cloud Gate)1.0 km
Willis Tower (formerly Sears Tower)2.4 km
Grant Park0.1 km
Buckingham Fountain0.4 km
Art Institute of Chicago1.0 km
Shedd Aquarium1.3 km
Field Museum1.4 km
Navy Pier1.7 km
O'Hare International Airport (ORD)26 km
Chicago Union Station2.7 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.4
Some guests reported cleanliness issues, including mildew smell and uncleaned rooms.
Service9.4
Generally positive comments about staff being helpful and resolving issues.
Location9.4
Many guests appreciated the great location of the hotel.
Room Quality7.3
Mixed reviews on room quality, with some guests mentioning dated decor and issues with room view.
Amenities7.9
Amenities were appreciated, but some guests noted a lack of certain items like microwaves.
Value for Money7.8
Some guests felt the price did not match the quality of their experience.
Food and Beverage7.4
Breakfast buffet received mixed reviews, with some disappointment noted.
Overall Experience8.4
Overall experience was generally positive but marred by significant room issues.