New Orleans, US

Hilton New Orleans Riverside

Two Poydras Street

4 stars · Guest score 8.4/10

About this hotel

Luxurious Accommodation Located in the heart of New Orleans, Hilton New Orleans Riverside offers 4-star air-conditioned rooms with city views and top-notch amenities. Enjoy the convenience of room service and a 24-hour front desk, along with a range of services including an ATM, concierge, and tour arrangements. Culinary Delights Indulge in a delicious buffet or à la carte breakfast at the hotel's restaurant, featuring American, Cajun Creole, and Seafood cuisine. Vegetarian options are also available upon request, catering to all tastes and preferences. Relaxation and Recreation Unwind at the outdoor swimming pool or soak up the sun on the sun terrace at Hilton New Orleans Riverside. Explore nearby attractions such as Morial Convention Center, Union Station, and Mercedes-Benz Superdome for a memorable stay. Book now for an unforgettable experience at Hilton New Orleans Riverside.

Facilities

  • Parking
  • Valet parking
  • Accessible parking
  • Parking garage
All 78 facilities
  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Tennis court
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Barber/beauty shop
  • Table tennis
  • Squash
  • Sun terrace
  • Daily housekeeping
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Kid meals
  • ATM/cash machine on site
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Paid WiFi
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Beauty Services
  • Fitness/spa locker rooms
  • Tennis equipment
  • Fitness classes
  • Personal trainer
  • Hair Salon Services
  • Auditory guidance
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Live music/performance

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

What's nearby

  • The National WWII Museum0.7 km
  • French Quarter1.2 km
  • Audubon Aquarium of the Americas0.3 km
  • Steamboat Natchez (Mississippi River cruise)0.4 km
  • Bourbon Street1.4 km
  • Jackson Square1.5 km
  • St. Louis Cathedral1.5 km
  • New Orleans Union Passenger Terminal (Amtrak / Greyhound)1.1 km
  • Louis Armstrong New Orleans International Airport (MSY)19 km
  • Woldenberg Park / Riverwalk0.2 km

Accessibility

42.86 accessibility score

  • Ramp access
  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Hearing accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.8

    Several mentions of cleanliness issues, including musty carpets and infrequent room cleaning.

  • Service9.1

    Overall positive experiences with staff, although a few negative experiences noted.

  • Location9.3

    Great location near the river and the French quarter, consistently praised.

  • Room Quality8.3

    Rooms were modern and well-maintained, but some complaints about mustiness.

  • Amenities8.3

    Good amenities available, but some are overpriced and the hotel overall feels dated.

  • Value for Money7.8

    Complaints of overcharging and high prices for services diminish perceived value.

  • Food and Beverage7.8

    Breakfast options considered expensive and lacking in quality.

  • Overall Experience8.8

    Mixed experiences overall, but positives balance the negatives.

Guest reviews

Location

Location

Parking too expensive, fridge entirely too small couldn’t fit a to go tray in it, and no microwave to reheat food that may have gotten cold!!!!

Gastone · 4/10
Shanaeta · 10/10
Thelmisha · 10/10
Eric · 9/10

$50 a night parking $30 a day surcharge all unexpected when I book a room I want the totals charge upfront. These surprises can bust your budget for a vacation.

Gerald · 6/10

The hotel room was decent. It was clean.

The hotel room was decent. It was clean.

The room didn't have a microwave. After confirmation that my parking was paid and good to go by two separate front desk clerks, we received a call on the morning of check out about a parking fee that was due. They cut off our card in and out of the garage prior to 11 AM. So we were ultimately held hostage until a nice lady let us out because you can't deny us access in or out prior to check out time.

JOACQUIN · 6/10
Kizzy · 8/10
Gomez · 8/10