Heritage Place Houston Brookhollow

2504 North Loop West

3 stars · Guest score 8.1/10

About this hotel

Modern Amenities and Services This Houston hotel boasts free high-speed internet access, on-site dining, and flat-screen LCD TVs in every room. Enjoy the convenience of a coffee maker and pay-per-view movies during your stay. Relaxation and Recreation Unwind by the outdoor pool, stay active in the fitness room, or fire up the barbecue grills for a delightful evening. Indulge in complimentary coffee at the lobby or grab a drink at the full bar offering cocktails, beer, and wine. Nearby Attractions Located close to the Houston Zoo, Memorial Park, and various museums, this hotel is the perfect choice for both leisure and business travelers. Book your stay at Courtyard Houston Brookhollow for a memorable experience.

Highlights

Nearby Attractions & Vibe

Convenient access to Houston Zoo, Memorial Park, and museums, with a city center feel just moments away from Heritage Place Houston Brookhollow.

Hospitality & Comfort

Friendly front desk staff and attentive service help guests feel welcome and at ease during their stay.

Amenities & Dining

On-site dining options, a full bar, free WiFi, and in-room comforts like coffee makers and LCD TVs enhance every visit.

Facilities

Parking
Free Parking
Swimming pool
Outdoor pool
Accessible parking
Street parking
Pet bowls
Fence around pool

All 64 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
BBQ facilities
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Non-smoking throughout
Sun terrace
Daily housekeeping
Designated smoking area
Shared lounge/TV area
Minimarket on site
Wheelchair accessible
Allergy-free room
Vending machine - drinks
Vending machine - snacks
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Sun umbrellas
Outdoor fireplace
Shallow end
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety
Face masks for guests available
Key card access
Broadcast Live sport events

Check-in & checkout

Check-in: 03:00 PM – 12:00 AM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.8
Multiple complaints about cleanliness issues, including roaches and incorrect room description.
Service9.3
Front desk staff described as friendly, accommodating, and helpful across several reviews.
Location8.8
Convenient location near gas station and close to downtown.
Room Quality7.8
Mixed feedback with some mentions of comfort but issues with technology and roaches.
Amenities7.3
Limited amenities noted, including no breakfast and some outdated technology.
Value for Money8.3
A few positive remarks about good value but some issues mentioned impact perception.
Food and Beverage6.8
No breakfast available and coffee not provided.
Overall Experience8.8
Overall positive feedback despite specific issues; guests would recommend staying.