JW Marriott Hotel Kuwait City

About this hotel

Luxurious Accommodations Experience ultimate comfort in our 313 air-conditioned rooms with Smart televisions and Frette Italian sheets. Fantastic Dining Options Indulge in Japanese cuisine at Kei Restaurant or enjoy snacks at the coffee shop/cafe, with 24-hour room service available. Impressive Amenities Unwind in the indoor pool, spa tub, and sauna, or stay connected with complimentary wireless internet access. The hotel also offers a business center, limo service, and express check-in. Book your stay now at JW Marriott Hotel Kuwait City and enjoy a luxurious experience in the heart of the city.

Highlights

Facilities

• Wheelchair accessible parking
• Free self parking
• Free valet parking
• Wheelchair-accessible van parking
• Wheelchair-accessible pool

Check-in & checkout

Check-in

02:00 PM – 11:30 PM

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

House rules

Choose dates from search to see available rooms.

Guest reviews

Great service and property. Please dine in the hotel's "Soul & Spice" restaurant. Great service and food of the highest calibre. The restaurant manager and staff are kind and ready to assist the customer at all times. Every visitor is given personalised attention by Mr. Balbant Singh, and the best thing is that if you simply mention the kind of dish you'd like, he will immediately provide you options for taste and texture so you may receive exactly what you want. The entire crew is disciplined and well-coordinated.

Great service and property. Please dine in the hotel's "Soul & Spice" restaurant. Great service and food of the highest calibre. The restaurant manager and staff are kind and ready to assist the customer at all times. Every visitor is given personalised attention by Mr. Balbant Singh, and the best thing is that if you simply mention the kind of dish you'd like, he will immediately provide you options for taste and texture so you may receive exactly what you want. The entire crew is disciplined and well-coordinated.

I had a very pleasant stay at JW Marriott. Whatever you need just call reception and ask for Mr. Abanoub. Everyone is so kind and helpful that you do not feel you are in a stranger place. Additionally, although I was staying in a smoking room, there was literally no smell either in corridors or the room itself. I highly recommend this hotel.

I had a very pleasant stay at JW Marriott. Whatever you need just call reception and ask for Mr. Abanoub. Everyone is so kind and helpful that you do not feel you are in a stranger place. Additionally, although I was staying in a smoking room, there was literally no smell either in corridors or the room itself. I highly recommend this hotel.

Hotel has a good location and good security but definitely below JW standards need renovation and some color staff is caring and attentive hotel offer a good breakfast decoration of the room quite dull did not feel comfortable.

Hotel has a good location and good security but definitely below JW standards need renovation and some color staff is caring and attentive hotel offer a good breakfast decoration of the room quite dull did not feel comfortable.

Stayed for 4 days during the new year. Even though my trip was business, the hotel offer entertainment event. I love the location of the hotel. The hotel is attached to a mall and excellent location. The staff is friendly. Wedding and business events at the hotel are common, but was not an issue except for parking. The hotel offer free valet service, during wedding or business event at the hotel, it can be very busy. I highly recommend the hotel.

Stayed for 4 days during the new year. Even though my trip was business, the hotel offer entertainment event. I love the location of the hotel. The hotel is attached to a mall and excellent location. The staff is friendly. Wedding and business events at the hotel are common, but was not an issue except for parking. The hotel offer free valet service, during wedding or business event at the hotel, it can be very busy. I highly recommend the hotel.

Loved it. The executive lounge was amazing. Management even handled a crazy unstable guest quite well after he called security on himself.

Loved it. The executive lounge was amazing. Management even handled a crazy unstable guest quite well after he called security on himself.

I have been coming to this hotel on and off for many years now. It is an old building that has multiple issues, starting from hot and cold water. During my ten days stay, engineering’s had to come to my room four times, as I either was not getting hot water to shower, or my cold water, suddenly will be boiling hot. The interruption and invasion of privacy in my room was really disruptive and annoying, on the the rooms are small. I had booked on hotel.com a room for 450 square feet as advertised, I got a room that was hardly 250 square feet may be. The food is not good so you better go out to eat...but I must say in the staff there are many kindness , and few who go out of their ways to please you. I do not know if it is a management flaw or ownership ....

I have been coming to this hotel on and off for many years now. It is an old building that has multiple issues, starting from hot and cold water. During my ten days stay, engineering’s had to come to my room four times, as I either was not getting hot water to shower, or my cold water, suddenly will be boiling hot. The interruption and invasion of privacy in my room was really disruptive and annoying, on the the rooms are small. I had booked on hotel.com a room for 450 square feet as advertised, I got a room that was hardly 250 square feet may be. The food is not good so you better go out to eat...but I must say in the staff there are many kindness , and few who go out of their ways to please you. I do not know if it is a management flaw or ownership ....

I recently attended an expensive paid conference here and the staff phone use is OUT OF CONTROL! On MANY occasions, as I and several others attempted to get the attention of staff, they DIDN'T EVEN NOTICE we were calling them. This was a constant theme throughout the day. Total disregard for the needs of guests. After 10 minutes of trying to get their attention (on several occasions), we literally got up from our seat and walked over to THEM! Not how it is supposed to work in the 'service' industry! The Indian staff were CONSTANTLY glued to their phones. They could not notice us since there heads were down looking at their phone screens. To make matters worse we had to walk over to them and tell them to STOP TALKING LOUD as there was a guest speaker talking! Could not even concentrate on what we all went there for in the first place! As a Marriott Bonvoy member, I am definitely addressing this with the US corporate office. Staff should not be allowed to use their phone while in front of guests to just surf the net and WhatsApp chat with friends! Totally unacceptable for a hotel of this level.

I recently attended an expensive paid conference here and the staff phone use is OUT OF CONTROL! On MANY occasions, as I and several others attempted to get the attention of staff, they DIDN'T EVEN NOTICE we were calling them. This was a constant theme throughout the day. Total disregard for the needs of guests. After 10 minutes of trying to get their attention (on several occasions), we literally got up from our seat and walked over to THEM! Not how it is supposed to work in the 'service' industry! The Indian staff were CONSTANTLY glued to their phones. They could not notice us since there heads were down looking at their phone screens. To make matters worse we had to walk over to them and tell them to STOP TALKING LOUD as there was a guest speaker talking! Could not even concentrate on what we all went there for in the first place! As a Marriott Bonvoy member, I am definitely addressing this with the US corporate office. Staff should not be allowed to use their phone while in front of guests to just surf the net and WhatsApp chat with friends! Totally unacceptable for a hotel of this level.

very nice hotel

very nice hotel