Chicago, US

Homewood Suites By Hilton Chicago Downtown South Loop

59 E. 11th Street

3 stars · Guest score 8.2/10

About this hotel

Convenient Location in Chicago Located just 1.1 km from DePaul University, Homewood Suites By Hilton Chicago Downtown South Loop offers modern accommodations with top-notch amenities. Comfort and Convenience Enjoy the convenience of a fitness center, private parking, shared lounge, and terrace during your stay. Some rooms even come with a fully equipped kitchen for added comfort. Relaxation and Leisure Unwind in the hot tub, grab a bite at the on-site restaurant, or socialize at the bar. With free WiFi and a 24-hour front desk, your needs are always taken care of. Experience the best of Chicago's attractions with popular landmarks nearby. Book your stay at Homewood Suites By Hilton Chicago Downtown South Loop for a memorable experience.

Highlights

Nearby Attractions

Set in Chicago’s South Loop, with DePaul University just 1.1 km away and easy access to city landmarks.

Guest Service Quality

Attentive, polite staff and convenient 24-hour front desk support help ensure a comfortable stay.

On-Site Comforts & Dining

Fitness center, private parking, a bar, terrace, and an on-site restaurant complement your stay.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Accessible parking
  • Parking garage
  • Indoor pool
All 71 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Terrace
  • BBQ facilities
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Dry cleaning
  • Currency exchange
  • Babysitting/child services
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Grocery deliveries
  • Wheelchair accessible
  • Snack bar
  • Kid-friendly buffet
  • Outdoor furniture
  • Wine/champagne
  • Fruits
  • Outdoor fireplace
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access
  • Happy hour

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.0

    Multiple mentions of dirty rooms and poor cleaning standards reflected dissatisfaction.

  • Service9.6

    Several positive comments about attentive and polite staff providing good service.

  • Location9.6

    Frequently praised as great and convenient, with excellent access to attractions.

  • Room Quality8.1

    Mixed feedback on room quality, with some positive mentions but also complaints about issues.

  • Amenities7.5

    Mentioned issues with amenities such as poor breakfast and broken items in the room.

  • Value for Money8.6

    Some guests felt the pricing was misleading and not reflective of the stay.

  • Food and Beverage6.5

    Multiple complaints regarding limited breakfast options and quality.

  • Overall Experience8.8

    Despite several issues, many guests had a generally positive experience.