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New Orleans, US
Omni Royal Orleans Hotel
621 Saint Louis St
4 stars · Guest score 9/10
About this hotel
Luxurious Accommodations Indulge in 4-diamond luxury at the Omni Royal Orleans on the fashionable corner of St. Louis at Royal. The hotel's prestigious awards speak volumes about its top-notch services and accommodations. Prime Location Situated in the heart of New Orleans, the Omni Royal Orleans is the perfect choice for both business and leisure travelers. Immerse yourself in the vibrant culture and charm of the city right outside your doorstep. Exceptional Meeting Services With the Pinnacle Award for meeting services, the hotel ensures that your business events are a success. From conferences to seminars, trust the Omni Royal Orleans to cater to all your professional needs. Ready to experience luxury and convenience in New Orleans? Book your stay at the Omni Royal Orleans today!
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Pool with view
- Heated pool
- Pool bar
- Salt-water pool
- Rooftop pool
All 79 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Toilet with grab rails
- Evening entertainment
- Higher level toilet
- Paid WiFi
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Fitness/spa locker rooms
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Live music/performance
- Elevator
Check-in & checkout
- Check-in
- 04:00 PM – 12:00 AM
- Check-out
- 11:00 AM
What's nearby
- French Quarter0.2 km
- Bourbon Street0.1 km
- St. Louis Cathedral0.1 km
- Jackson Square0.1 km
- The National WWII Museum1.4 km
- Garden District4.0 km
- Steamboat Natchez / Mississippi Riverfront0.3 km
- French Market0.6 km
- New Orleans Union Passenger Terminal (Amtrak/Bus)1.8 km
- Louis Armstrong New Orleans International Airport (MSY)19 km
Accessibility
42.86 accessibility score
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Visually accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Specific mentions of cleanliness issues in various reviews, including small room and noise.
- Service9.6
Service complaints such as rude front desk staff and check-in delays noted.
- Location10.0
Several reviews praised the location as a strong point, particularly its proximity to attractions.
- Room Quality8.1
Complaints about room size and noise levels reflect generally poor room quality.
- Amenities9.1
Amenities not heavily featured; some complaints about the pool being under maintenance.
- Value for Money8.6
Concerns about pricing and perceived value mentioned, particularly regarding food and drink.
- Food and Beverage8.1
Negative remarks about expensive prices and lack of service during events.
- Overall Experience10.0
Positive experiences highlighted in several reviews outweigh negative aspects.
Guest reviews
The Omni Royal is a beautiful, stately hotel in the heart of the French Quarter. The public areas are simply gorgeous. The staff was amazing, very friendly, and welcoming. They went out of their way to take care of guests and make them feel special.
The Omni Royal is a beautiful, stately hotel in the heart of the French Quarter. The public areas are simply gorgeous. The staff was amazing, very friendly, and welcoming. They went out of their way to take care of guests and make them feel special.
The lighting in our room was a problem. There were three lamps plus’s and overhead light by the entry that operated on a switch. Only one lamp had an on off switch which did not work well, a second lamp required one to unscrew the light bulb to turn it off, and the third lamp did not seem to have way to turn it on at all. We carefully searched the walls, cords and floors to ascertain that we were not missing something. We were not. One extension cord powered lamps on both sides of the bed plus the clock. We chalked it up to staying in a historic property.
Very well maintained.
Very well maintained.
Cost of food.
We wanted to be close to the center, and the hotel is ideally located, just a few steps from Bourbon Street, while remaining quiet enough. The rooftop pool is exceptional, in a warm and friendly atmosphere, with a bar and music. The staff is also very attentive and really contributes to making the stay enjoyable. A very nice experience that we recommend without hesitation! An exceptional jazz evening with a live band!!
We wanted to be close to the center, and the hotel is ideally located, just a few steps from Bourbon Street, while remaining quiet enough. The rooftop pool is exceptional, in a warm and friendly atmosphere, with a bar and music. The staff is also very attentive and really contributes to making the stay enjoyable. A very nice experience that we recommend without hesitation! An exceptional jazz evening with a live band!!
Unfortunately, the rooms completely contrast with the common areas of the hotel, which are much more pleasant. They are very old-fashioned and cleanliness is sometimes lacking. Another negative point: the parking, charged at $50 per day, which seems quite excessive for hotel guests.
very good value and nice hotel but lobby style and ambiance a bit drab and without real character nice rooftop pool
very good value and nice hotel but lobby style and ambiance a bit drab and without real character nice rooftop pool
lobby
We stayed there many times. It’s was our favorite hotel in New Orleans based on location and location the building.
We stayed there many times. It’s was our favorite hotel in New Orleans based on location and location the building.
The new renovations absolutely missed the mark. The rib room should have been put out to pasture. They really missed the mark by not coming up with a new restaurant concept. Still dark, dank and empty. And the new upstairs lobby bar and decor are completely bland and uninspired. No character. Nothing screams New Orleans. Looks like a corporate designer from Dallas did it.