Central Kyoto Location
Situated in the heart of Kyoto, the hotel provides easy access to popular attractions and immerses guests in the city's rich cultural atmosphere.
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Kyoto, JP
Henn na Hotel Premier Kyoto Eki Hachijoguchimae
15 Higashisannocho
4 stars · Guest score 8.5/10
About this hotel
Central Location in Kyoto Located in the heart of Kyoto, Henn na Hotel Kyoto Hachijoguchi offers a convenient stay for travelers looking to explore the city. Within close proximity to popular attractions, guests can easily immerse themselves in the rich culture and history of Kyoto. Modern Amenities and Services Experience comfort and convenience with air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and private bathroom. The 24-hour front desk, free WiFi, and on-site restaurant ensure a seamless stay for all guests. Delicious Breakfast Options Start your day right with a delicious buffet, American, or Asian breakfast served every morning. Fuel up for a day of sightseeing and adventures in Kyoto with a variety of breakfast options to choose from. Book your stay at Henn na Hotel Kyoto Hachijoguchi now and make the most of your visit to Kyoto!
Highlights
Comfort and Convenience
Enjoy modern amenities like air-conditioned rooms, free WiFi, and 24-hour front desk service for a seamless and comfortable stay.
Dining and Breakfast Options
Start your day with a variety of breakfast choices, including buffet, American, and Asian styles, served daily on-site.
Facilities
- Parking
- Private parking
All 45 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Designated smoking area
- Wheelchair accessible
- Lockers
- Vending machine - drinks
- Toilet with grab rails
- Emergency cord in bathroom
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.5
Most guests described rooms as clean and tidy, but there are a few reports of dust on the floor, a slightly unclean laundry/common area at times, and an occasional corridor odor — hence a slightly reduced score.
- Service9.0
Staff repeatedly noted as super helpful; the novelty dinosaur check-in 'staff' is popular and staff stepped in quickly to assist with machines and luggage, giving a strong positive service impression.
- Location9.5
Near-universal praise for location: right in front of or a few steps from Kyoto Station, very convenient for transport and central for sightseeing.
- Room Quality8.8
Rooms are often described as appropriately sized (larger than typical for Japan), comfortable beds and pillows, separate bath/toilet/washbasin layout; isolated notes of unpleasant smells in corridors lower the score slightly.
- Amenities8.7
Well-regarded extras such as Phiten foot-massage machines, luggage storage, bike-rental coupon, vending machines and nearby convenience store; some communal areas (laundry/snack area) had intermittent cleanliness issues.
- Value for Money9.0
Multiple guests called the hotel affordable and a good value for the location and room size, reflecting strong perceived value.
- Food and Beverage7.5
Breakfast offerings were described as diverse and included for some guests, but there are complaints about required advance reservations for the hotel café, high/unstable chairs, and limited accessibility at times, yielding a mixed score.
- Overall Experience8.0
Overall stays are positive with many guests saying they'd return due to location, helpful staff and comfortable rooms; a few operational and cleanliness hiccups temper the top score.
Guest reviews
Is it better if the bath and toilet are separate?
Is it better if the bath and toilet are separate?
Since a robot is at the reception, it might take a bit longer, right?
It was very nice that the bath and toilet were separate and two people could use them at the same time. The face towels and bath towels were very soft and absorbent, which was nice.
It was very nice that the bath and toilet were separate and two people could use them at the same time. The face towels and bath towels were very soft and absorbent, which was nice.
I feel like the shower pressure is a bit weak. It might be because it's water-saving, but I prefer it a bit stronger. The breakfast area is small. It may be suitable for a bar operation with high chairs and tables, but it's not user-friendly for families with small children. Although they have prepared accommodation rooms that children would enjoy, the children's breakfast is a bit lacking.
The room was very large and had comfortable beds. The location was close to many modes of transportation and easy to reach from any point.
The room was very large and had comfortable beds. The location was close to many modes of transportation and easy to reach from any point.
The rooms are very comfortable and everything was very clean. The staff is friendly. The dinosaurs are funny.
The rooms are very comfortable and everything was very clean. The staff is friendly. The dinosaurs are funny.
The breakfast is scarce. There are not many options. The restaurant is small for the size of the hotel. When we arrived, a worker told us that since there were many people, we had to choose breakfast times. We chose 7 am because we would take the bus at 8:10. We arrived on time and were told to wait. We waited for 20 minutes. And we left without having breakfast because there were still no tables.