Atlanta, US

Embassy Suites by Hilton Atlanta Galleria

2815 Akers Mill Rd SE

3 stars · Guest score 8.4/10

About this hotel

Luxurious All-Suite Hotel near Cobb Energy Performing Arts Center Indulge in Comfort and Convenience: Featuring an indoor pool, daily hot breakfast, and on-site restaurant, this Atlanta hotel ensures a relaxing stay. Rooms equipped with a microwave, refrigerator, and cable TV offer a cozy retreat. Select suites even boast a sofa bed for extra comfort. Stay Active and Energized: Guests can maintain their fitness routine at the on-site fitness center or unwind by the pool. The 24-hour reception adds to the convenience, ensuring assistance whenever needed. Explore Atlanta's Attractions: Conveniently located near Dobbins Air Force Base, this hotel also offers easy access to Georgia Tech and Six Flags Over Georgia. Whether for business or leisure, Embassy Suites by Hilton Atlanta Galleria is the perfect choice for a memorable stay.

Facilities

  • Parking
  • Swimming pool
  • Accessible parking
  • Indoor pool
All 55 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Dry cleaning
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Wheelchair accessible
  • ATM/cash machine on site
  • Vending machine - drinks
  • Vending machine - snacks
  • Wine/champagne
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Smoke alarms
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
04:00 PM – 12:00 AM
Check-out
11:00 AM

Accessibility

42.86 accessibility score

  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Pool lift
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Hearing accessible
  • Wheelchair accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.6

    Some complaints about cleanliness in the hot tub and pool areas.

  • Service8.8

    Overall positive sentiment about staff, though there were some mentions of rudeness.

  • Location8.6

    Consistently praised as a great location for accessing nearby attractions.

  • Room Quality8.5

    General positive feedback about room cleanliness and comfort.

  • Amenities8.4

    Some complaints about the pool and jacuzzi, but positive mentions of breakfast and hot tub.

  • Value for Money7.9

    Complaints about parking charges but some guests felt the experience justified the cost.

  • Food and Beverage9.0

    Highly rated breakfast and dining experiences.

  • Overall Experience8.5

    Overall, guests enjoyed their stay, though some issues noted.

Guest reviews

The reception/happy hour The set up of the rooms

The reception/happy hour The set up of the rooms

Our room needed a touch of maintenance around the shower tiles

Kimberly · 10/10
Angela · 9/10

Cleanliness of room, proximity to Truist Park, shuttle to the game, cocktail hour and breakfast buffet in morning, friendliness of front desk staff

Cleanliness of room, proximity to Truist Park, shuttle to the game, cocktail hour and breakfast buffet in morning, friendliness of front desk staff

The shuttle arrived to pick up hotel guests from the Braves game and left my husband, son, and myself standing on the curb because the shuttle was full. The driver told us he was not coming back and we needed to figure something else out. Very frustrating that we chose this hotel due to the shuttle availability and the driver knowingly left us on the curb and was unwilling to come back for another pick up. It's out of our control that the first trip he ran out of room on the shuttle. The courteous thing to do would have been to come back and pick us up since it's a short drive. We ended up having to walk back to the hotel after the game past 11pm. Very unhappy with that part of our stay. Also, the following morning at the breakfast buffet one of the workers was rather rude. She started cleaning up the waffle bar at 8:45am.I approached her to ask why she was cleaning up early since I was coming to use it to make my son a waffle. She had an attitude with me and replied 'because no one was using it.' I informed her I thought breakfast ended at 9 and had intended to come over soon to make my son a waffle. She reluctantly got the waffle iron back out with attitude and placing it hard on the counter. I should have gotten her name, but did not.

Whitney · 8/10

All of the staff was exceptional. The breakfast was over the top fantastic. Extremely comfortable.

All of the staff was exceptional. The breakfast was over the top fantastic. Extremely comfortable.

They charge you an additional fee to park your vehicle $30 a night. That is an expense that should be diverged at booking. On the booking site the run down listed parking at location but didn’t say it was for a fee. Just be upfront honest about what the true expense for the nightly stay will cost. Also, hotel is a total cash free facility- should be noted at booking.

Denae · 8/10
Chaundra · 5/10

The food and drinks so nice. The hospitality was so good too

The food and drinks so nice. The hospitality was so good too

Derrick Abah · 9/10

My room was cool and smelled very clean!!!

My room was cool and smelled very clean!!!

No bubbles from the hot tub!

Sherry · 9/10

It was clean, spacious room, breakfast was great

It was clean, spacious room, breakfast was great

The parking fee was expensive , there was only 1 person at the front desk, so it took s long time to check in…

Martina · 8/10