Nearby Attractions & Vibe
Nestled in a lush jungle setting near South Tulum Beach and the Tulum Archeological Site, Orchid House Tulum offers a serene base while staying close to local points of interest.
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Tulum, MX
Orchid House Tulum Jungle
Aldea Zama
5 stars · Guest score 8.2/10
About this hotel
Luxurious Accommodation and Services Orchid House Tulum presents a lavish experience with its 5-star amenities including an outdoor swimming pool, beautiful gardens, and a charming terrace. Indulge in exquisite meals at the on-site restaurant and enjoy the convenience of concierge and dry cleaning services. Convenience and Connectivity With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, Orchid House Tulum ensures a seamless stay for all guests. Whether you're relaxing by the pool or exploring nearby attractions like South Tulum Beach and the Tulum Archeological Site, this hotel caters to all your needs. Ideal Location Situated just a short distance from South Tulum Beach and the Tulum Archeological Site, Orchid House Tulum offers a perfect blend of luxury and convenience. Book now for an unforgettable stay at this exquisite hotel.
Highlights
Service & Comfort
Friendly, helpful staff provide good recommendations, and rooms offer a comfortable stay with amenities like private baths and thoughtful touches.
Distinctive Amenities & Dining
Luxurious 5-star touches include an outdoor pool and garden terraces, plus on-site dining and room service for a seamless, indulgent stay.
Facilities
- Free pool cabanas
- Exercise/lap pool
- Swimming pool
- Pet basket
All 69 facilities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Scuba diving on site
- Snorkeling on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach yoga on site
- Private beach nearby
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Japanese garden
- Fishing nearby
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Beach toys
- Rooftop garden
- Vegetarian menu options available
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Car hire
- Massage services
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Adult only
- Public Bath
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM – 11:30 PM
- Check-out
- 12:00 PM
House rules
Parking
No parking available.
NOT_AVAILABLE
Children and extra bed policy
Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Standard quality for this hotel tier.
- Service7.5
Staff are described as friendly and offering good recommendations, but reception was sometimes unmanned and guests reported a missed breakfast service on at least one morning, reducing the service score.
- Location7.8
Pleasant 'jungle' setting close to a supermarket and motorbike rental, but notably remote from the beach/downtown (requires a 15–20 min drive or scooter).
- Room Quality8.8
Rooms were reported as good with a nice bath.
- Amenities8.2
Standard quality for this hotel tier.
- Value for Money8.2
Standard quality for this hotel tier.
- Food and Beverage7.4
There are nearby restaurants and bars, but guests noted a paid breakfast was unavailable one morning and the nearby Beach House restaurant/bar is considered expensive.
- Overall Experience9.5
Generally very positive — 'jungle' vibe, friendly helpful staff and a good room — tempered by occasional operational lapses (reception/breakfast) and the need for transport to main attractions.